Customer Ratings & Reviews
- Model:
- KD43X85K
- |
- SKU:
- 6501544
Customer reviews
Rating 4.6 out of 5 stars with 1208 reviews
(1,208 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 43" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my choice, the picture quality is simply superb!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VickieH, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality premium TV. Picture and sound are outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi andy, we're glad you like the picture and sound quality of our product. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, very happy with the unit. Picture quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Staszek84,
Fantastic! We are thrilled to know that you are very happy with the amazing picture quality and superb performance of the KD-43X85K.
With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Color
Rated 4 out of 5 stars
Its awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv love the color it displays but wish the speakers would be just a bit louder
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Phonefanatic! We are thrilled that you love the amazing picture quality of our 43" X85K. We truly appreciate your input with the loudness/volume of the speakers of this TV. The loudness as well as the sound quality usually depends on the source that you're playing and audio device that you are using. The good thing is, the X85K features various settings related to the TV’s sound such as sound quality and sound mode that you can configure according to your preferences. You may refer to the following link for more details:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
In case you may need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for the 4-star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and i like the start up picture nice sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mine,
Awesome! We're glad to hear that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Stunning!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks marvelous! For tv, streaming, blurays, gaming - it all looks great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandu,
Awesome! We're glad to hear your enjoyable viewing, streaming and gaming experience with your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Our Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is beautiful. The picture is wonderful and the speaker sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denb,
You made the right choice! We're glad that you like the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Low end Sony is still better then top end TCL!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is pretty decent. When there is no picture (changing source to series x) I can see boxes in each of the dimming zones, but that quickly disappears when a signal is received. My only complaint about this tv is the Google TV OS is absolutely horrible compared to Samsung's Tizen. Purchased exclusively for series x gaming and it has HDMI 2.1 ports and plays games fairly well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi robt1982, Thanks for the review/feedback. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. While we're glad that you enjoy your games with the TV, we apologize that you are having picture issues with it. Kindly check the link below. This will help resolve the problem with the screen/display. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00032635 Hope this helps. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONYTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and screen size. Highly recommended for orher to purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Fantastic! We are truly happy that you are satisfied with the incredible picture quality, size, and superb performance of our 43" X85K.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you so much for recommending our X85K and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONY -43 INCH CLASS X85K 4K HDR LED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture..crisp color and line definition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveJ,
Great! We're thrilled that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
4K is here
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great and HDR is fantastic, my first 4K TV and I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sympai, we're glad you love your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME!!! Best picture quality, ps5 looks perfect!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffM, Thank you for giving the X85K a perfect rating! Glad you like the picture quality and it looks amazing with your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart TV could be a little more user friendly but picture quality good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camera,
Thanks for sharing your review and experience with the X85K. We're glad that you are enjoying the picture quality of the TV. Your feedback about the Google software is greatly appreciated. Help guides and manuals are available on our support website. You may find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great picture and just perfect for our bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tinkerbell17,
Fantastic! We are happy that you like the amazing picture quality and superb performance of the KD-43X85K.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for your purchase and for choosing Sony!
- Romeo
- Cons mentioned:Remote control
Rated 4 out of 5 stars
Sony x85k tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How to turn off this tv . When i use a remote controller only said restart not turn off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elshogunblanco,
Thank you for reaching out to us with your concern. Pressing and continue holding the power button on the remote control for about 5 seconds will make the TV restart. To power off/turn off the TV using the supplied remote control, simply press the power button and release it quickly.
I hope this helps.
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Man cave TV. Perfect size and the quality is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdolfoG, we're glad you are enjoying our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv to buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it looks and the picture is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidC,
Amazing! We're glad that you like the design and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Color
Rated 5 out of 5 stars
Debs tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv bright colors and I can read the writing on it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraT,
That's fantastic! We are happy that you love your new KD-43X85K and you are satisfied with its amazing picture quality.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv you can have for price range up to 1500!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsmailM, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for somewhat of a budget-friendly tv for ps5 or Xbox series x/s
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Thanks for the 5-star review, Akeldama626! We are truly happy that you are satisfied with the reasonable price and superb performance of our X85K.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you so much for your purchase and for choosing Sony!
- Romeo


















