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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,244 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture when it works..took 3 visits from geek squad and the store manager to get it to work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful TV, buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, good sound even without the soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good picture with little movement distortion. No significant deficiencies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD DEAL NO ISSUES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get smart functions working without any hassle. Great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good picture. But the room needs to be low light for best performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV came as a replacement, under the Geek Squad protection plan, to the TV purchased at Best Buy about a year ago. The prior flat screen TV lost sound . The Geek Squad attempted to order a mother board, but could not, so Geek Squad replaced the TV. The TV replacement process took to long and had tom many steps involved, but at the end of the day, Best Buy stood behind their Geek Squad guaranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is fantastic. The only real criticism I would offer is the internal speaker is weak. However, I would not avoid this TV just because of the speakers. Unfortunately, virtually every TV sold these days have average or below speakers and sound bars are a must.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. No problem no worries. Great picture. Everything was easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture! Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture very good. Perfect size for space. Stand easy to assemble. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV by KChen 11/28/2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and size for my bedroom. Overall is excellent and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great all around tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, thin, easy to move around. Easy to use interface to change between apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good tv for pricr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fairly reasonable for its price but the picture should be much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice and 2017 technology tv and value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great & Royal picture quality. I bought this during 2016 Thanks Giving holiday.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with my new television. The picture is great and very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this television, the apps are very user friendly and much easier to navigate than my older Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awsome TV for gaming,can't wait to try it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a 4k TV and this one is just right not to big and not to small

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé is extremely into quality TV. We were not willing to spend over $1000 for a new TV for his "man cave" so he did his research and decided this TV was the best quality. Within the first week the TV had a technical defect and we had to return it. We were given a new one and haven't had any problems. The 4K is very good. My fiancé is very happy with this TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture. too complicated to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture. too complicated to use. too hard to do passwords.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great TV with all the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a tv for the living room and this was ideal. Had all the features for good viewing and audio. High quality Sony colours in 4K ultra HD. Has been working well. Connected to wifi, audio system and Fire TV. Just great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic picture !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did quite a bit of work to identify the television I wanted to buy prior to actually going to Best Buy to purchase. I compared many brands and what I appreciated is that the sales person actually validated my findings. The Sony is a great product !!!

    I would recommend this to a friend
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