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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,244 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a song tv for years and will stick with this brand. Great tv, excellent quality. Over all I'm a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my brother when his went out. He is more than happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, didn't realize there would be such a difference in clarity. Only complaint is that for us not tech savy, it's hard to figure out sometimes. Daughter loves loves loves the Netflix button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has been around a long time. This television shows that they know how to do it right and can keep up with the times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this television. It's performed really well, and the remote is very user friendly. I like how I can set it up to control both the television and the cable box. The 4K is good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv a month a go and i so happy with this purchase I did ,definitely Sony is the best brand for me..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV really show what 4K HDR is about, I am very satisfied with my purchase I would definitely recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearest picture ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UltraHD really lives up to its name... One would think they were actually in the scene themselves. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent off-axis viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent off-axis viewing was the reason I got this tv it was one of just a few tvs that still have IPS screens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very thin and nice for a smaller room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, good tv. I had to adjust the sound for spoken voice, otherwise it was too low with settings out of the box. There is no standard audio out, only digital out and a headphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for our guest suite and it is great. I can manage with my Android phone Love the built in apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a Sony tv to complete my set up. I have PS3 and the Sony sound bar. Never had any problems with Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best TV's, I owned one for 10 years and was extremely happy with it. I will always buy Sony TV's!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 5 to 10 second after you switch on the tv is dark and blurry. I dont really know the problem but best buy said it can't change after 2 weeks. I've only noticed after 20 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchased it 3 years ago this could be the best tv ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality 10 bit panel and 5g wifi built in. Lightweight, voice command, everything you'd want out of a 4K tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a gift and it was well received. There is nothing more to say when the recipient is satisfied,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture. Sound can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not the greatest. Salesman stated a soundbar would be needed to better sound. When paying $800 for a TV you don't want to hear you need to spend another $100+ for sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trucksville, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman Brian helped me pick out this tv for my bedroom. He was knowledgeable and made my purchase easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the purchase was easy, sales associate was a great help in making a good choice for our new tv.

    I would recommend this to a friend
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