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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,244 reviews
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I needed and nothing more. Happy customer!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of Sony say for what do you have to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony TVs. Excellent television for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy the quality is good nice quality nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is at my office and is great for customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the resolution is great. I would recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a beautiful screen and the colors are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this! Awesome addition to our house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony tv because I have always had a good experience with Sony an this tv has not disappointed me

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to operate device the remote does not operate all components

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality tv. I picked this tv because of its high pixels and it definitely met my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gr11, we are glad that the TV meets your expectation. We appreciate your feedback and thank you for choosing SONY! ~Erin sony_US

  • Rated 4 out of 5 stars

    great tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st set had very bad light bleed but I exchanged and am now very happy. Very nice hdr color performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first large flat screen smart tv. I don't know how to use most of the items but so far, so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size of this tv, it is super light. A little light flare when view from extreme sides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On line Users Guide is weak. paper guide would hel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I am missing with this product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good size tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound could be a little better, need to set the sound on 30+ to get good volume

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good TV with HDR lost star because the blacks aren't as black as they could be

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV, but I had issues with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv, and ended up returning it twice. It's a beautiful tv and I liked it alot but both times it had too many issues for me to overlook for the price, including issues with flashlighting, and uniformity issues with bothh grays and blacks. I also tried the 43' which has much better blacks but had terrible grays.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, jbpow1, We are sorry to hear your experience, thank you for bringing this to our attention. We do appreciate providing us with these feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time. -Vincent sony_US

  • Rated 4 out of 5 stars

    Clarity is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am big fan of Sony product, Sony 800D, Clarity & Up scaling technology is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good experiences with Sony. Therefore, we bought another Sony.

    I would recommend this to a friend
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