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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 311 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the incredible picture quality and vibrant colors of the 49" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and menu options, as well as the reasonable price for the quality. However, some customers have expressed frustration with the remote control and the difficulty in using the TV's apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 311 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 48"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up and has the best and clearest picture of any TV I've seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awesome and voice is amazing I would tell everyone to buy this Sony tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great transition to 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price for a step up. We were looking for an upgrade, but didn't want a huge tv for our space. Picture and features are perfect. Very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great overall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture, color, and sound quality. The remote is easy to use and it is easy to switch between cable and other features such as Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great option for living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color of the TV, I also bought it during sale, it's a great choice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My first smart tv 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really has a nice picture. still working out dime issues with built in WiFi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting Bracket location not the same as LG, it made mounting difficult

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. Color and refresh rate are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my 83 year old mother who lives in SLC, UT. My mother who is not easy to please was thrilled with their help and training her on the remote has well has installing the TV. Thank you and the Geek Squad for this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AgreatvTV For the Price, High def quality with classic SONY color that I love. Easy intuitive set up. Works great with AppleTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, almost no bezel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv, very thin bezel which makes the tv almost disappeared and makes the tv look bigger, only downside is the speakers are the best. Sound a bit cheap, but nothing a soundbar Can fix. Overall great tv for any setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great all around tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as tv for grandkids. Easy to set up and use. Would be great for any purpose. Wonderful picture. Great for games as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is awesome. I love this tv. The picture is better than my roommates larger tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from a 480 Plazma tv to the Sony LED and I can certainly see the difference. If you are looking for a reasonable upgrade at a reasonable price I would suggest this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SWEET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is perfect for me. It fits perfectly in my living room which is long. It's light weight so I can move it to face a different direction according to where I'm sitting. It has a really sharp picture, I can get captions with the push of a button on the remote. The captions work on all of the programs I watch, even those from many years ago. There are so many other things that the remote will do. I love my new Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality are amazing. It was easy to set-up, and the 4K is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Missing crucial antenna tuning facilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tune antenna channels easily. Pressing a number such as '4' will not get antenna channel 4.1, else a non connected TV function. Also there is a lag between visible speech and sound. Impossible to look at. Requires turn TV off-then-on to reset. Tedious. Those things need fixed on my next TV. Also 'toggling' to last selection gets stuck in HDMI input when not wanted. Requires manual input selection to return to 'TV-Antenna' Not convenient. These make it like getting a new BMW which I have to get in front of and crank by hand sometimes. Sony must do better. Good picture though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    just the right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv with the youtube app already there. easy to setup, great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and it's easy to use the set up, menu and access the apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Good picture quality. Netflix and YouTube ready. Smart TV.

    I would recommend this to a friend
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