Customer Ratings & Reviews

Thank you for the fantastic review, Luckie!

We are delighted to hear that you are enjoying the good picture and easy setup of your new K-50S20M2 television!

It’s interesting and rewarding to know that you are using the display as a clear monitor for your security cameras around the house. Its reliability and picture quality make it a great choice for various monitoring needs.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi MonicaA,

It is fantastic to know that you’re pleased with the color and clarity of the Sony BRAVIA 2 II, as well as the great value you received. Thank you for your positive feedback and for choosing Sony!

Regards,
Dominick

Thank you for the fantastic review, TeresaB!

We are absolutely thrilled to hear that you are enjoying your K50S20M2 television and find the picture quality to be perfect! It's incredibly rewarding to know we are delivering the premium viewing experience you expect.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello AthenaB,

Thank you for choosing Sony!

It brings us great joy to hear that your K50S20M2 TV offers a great picture and a wide range of options to explore programs and movies. Knowing that it enhances your entertainment experience means a lot to us. Thank you for sharing your positive feedback!

Best regards,
-Fred

Hello DonnaD,

Thank you for choosing Sony.

We apologize for the glare issue you're experiencing with your K50S20M2 TV when the lights are on. To enhance your viewing experience, we recommend the following steps:

Adjust Room Lighting: Position your TV away from direct light sources, such as windows or lamps, to minimize reflections.

Use Window Treatments: Install heavier blinds or blackout curtains to reduce ambient light entering the room.

Optimize TV Settings: Increase the brightness and contrast settings on your TV to improve image clarity in well-lit environments.

Clean the Screen: Regularly clean your TV screen with a dry microfiber cloth to remove dust and smudges that can contribute to glare.

Consider Anti-Glare Accessories: If glare persists, you might explore anti-glare screen protectors or consider mounting your TV on a wall to adjust its angle and reduce reflections.

For detailed instructions on adjusting your TV settings and further information, please visit: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-50s20m2/manuals

We hope these suggestions help improve your viewing experience. If the issue continues, please contact our dedicated support team for further assistance.

You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Best regards,
-Fred

Thank you for the review, Townes!

We’re glad to hear that you are enjoying the good picture on your Bravia 2! It’s great to know that the visual quality is meeting your expectations at a price point you’re happy with. We appreciate your honest feedback regarding the speakers; we always aim to balance performance and value, and your input helps us as we develop future models.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi TravisJ,

That's great to hear! We are delighted that your new BRAVIA 2 II LED 4K UHD Smart Google TV is working perfectly as a replacement and continuing to provide you with a great viewing experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi Daniel,

We are pleased to hear that your new BRAVIA 2 fits perfectly in your room and that you are enjoying the amazing color and picture quality of our 2025 lineup.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, MichaelM!

We are delighted to hear that you are enjoying your new K-50S20M2 television and that you found it to be a great product!

Your feedback is particularly rewarding because you are replacing a previous Sony TV that you had for 8 years. That level of loyalty and trust in our product reliability means a lot to us.

Thank you again for choosing Sony, once more!

Best regards, Gus, Sony Social Media Team

Hi jfs2665,
Thank you for sharing your feedback with us! We are really happy to hear your positive thoughts about the TV K-50S20M2. This model is designed to deliver impressive picture quality with vibrant colors and sharp details, all while offering great value.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hi MichaelR,

We are delighted to hear you are enjoying your new 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV! We truly appreciate your continued support and loyalty to the Sony brand.

Thanks for choosing Sony.

Best regards, Eliab

Hi Tomm,

That is wonderful to hear! We are delighted that you had a great purchasing experience and are loving your 50" BRAVIA 2 II LED TV. Enjoy the stunning 4K UHD picture!

Thanks for choosing Sony.

Best regards, Eliab

Hi ZACR,

We are excited to hear you found the BRAVIA 2 II to be an excellent TV for the price! It brings us great satisfaction to know you are impressed with both the great picture quality and sound. Delivering superior performance at an accessible value is a top priority for us, and we thank you for choosing Sony!

Regards,
Dominick

Hi BernieJ,

Thank you for sharing your detailed feedback and for your years of loyalty as a Sony customer. We sincerely apologize that the BRAVIA 2 II did not meet the high standards you have come to expect from us with your previous Sony purchases.

We appreciate your comments regarding the sound and picture quality—we take these performance critiques very seriously.

It's great you chose to upgrade to a unit that better suits your needs. Your input on the importance of sound and picture fidelity, even on a more budget-friendly model, is invaluable and will be shared directly with our product development teams as we continuously evaluate and improve our lineup.

We hope your new TV is delivering the exceptional quality you deserve.

Thanks for considering Sony!

Regards,
Dominick

Hi JeannieMargaret33,

It is great to hear that you are enjoying the great picture and sound of your new BRAVIA 2 II! We are also delighted that the size is exactly what you wanted for your space. Thank you for choosing Sony!

Best regards,
Dominick

Hi NeilJ,

It is great to hear such a wonderful feedback about your new BRAVIA 2 II television!

We are delighted that you find it lightweight and easy to mount, and that the slim frame gives you that expansive, immersive feeling. Knowing that the color, clarity, and brightness are unparalleled, and that it works so seamlessly with your Sony Soundbar, is a true testament to the quality we strive for.

Thank you for choosing Sony!

Regards,
Dominick

Hi Gman,

Thank you for the 5-star review! We're delighted that the streaming options available on the Sony BRAVIA 2 II are making your life easier by eliminating the need for a separate cable box and those monthly rental costs. It's all about making your experience as smart and convenient as possible.

Thank you for choosing Sony and happy viewing!

Regards,
Dominick

Hi FaithM,

That's excellent feedback! We are delighted to hear you love the gorgeous picture and excellent quality of your BRAVIA 2 II. Thanks for choosing Sony.

Best regards, Eliab

Hi RayR,

That's great to hear! We're delighted you're enjoying the excellent picture quality and good sound of your 50" BRAVIA 2 TV. Thanks for choosing Sony. Best regards, Eliab