Customer Ratings & Reviews
- Model:
- K50S20M2
- SKU:
- 6623766
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the good picture quality of the 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). They also appreciate the easy setup and ease of use. Additionally, customers mention that the TV seems to connect well to other devices.
This summary was generated by AI based on customer reviews.
Sony Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy,Sony quality in the bedrooms at a great price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM,
We are beyond pleased to hear that you are happy with your new BRAVIA 2 II. We strive to provide that signature Sony quality and performance for every room in the house, and it is wonderful to know these are the perfect fit for your bedrooms.
Thank you for making Sony part of your daily viewing.
Regards,
Dominick
Very good, give it a 9 out of 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, doesn't seem quite as sharp of picture compared to a more expensive 55" LED TV I bought last year but still a great deal for the price, I'd give it a a 9 out of 10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryLew,
Thank you for your feedback on the K-50S20M2! We’re happy to hear you’re enjoying it and feel it offers great value for the price.
It's true that picture sharpness really does depend on the specific model and where it sits in our lineup. We're happy to hear, though, that it's doing a great job fulfilling your needs and earning such a strong rating!
We appreciate your business and thank you for choosing a Sony television!
Best regards,
Estefany
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really our new tv!!! With all the apps available I don’t have to pay for any other services!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngelaE,
Thank you for choosing Sony!
We're excited to hear that you're enjoying your new K50S20M2 TV and the convenience of having all the apps you need in one place. It’s wonderful to know it’s making entertainment easier and more accessible for you. Thank you for sharing your positive experience with us!
Best regards,
-Fred
Tv purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. The employee helped me out. Made it quick and easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewR,
We're happy to hear that you are enjoying your new BRAVIA 2 II TV and that our Best Buy employee provided excellent, helpful service. A quick and easy experience is what we strive for!
Thanks for choosing Sony.
Best regards, Eliab
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great apps and TV. Love how it gives you suggestions and where you left off from a show or movie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuzanneS,
That's wonderful feedback, Suzanne! We are thrilled to hear that you are enjoying the personalized experience and smart features, like the suggestions and continuity feature, on your new 50" Class BRAVIA 2 II 4K TV.
Thanks for choosing Sony.
Best regards, Eliab
Sony Bravia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service to make decision & easy installation.
I would recommend this to a friendSTU SIERRA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE AND THE PRODUCT IS OUTSTANDING. BEST BUY ALWAYS GOES ABOVE AND BEYOND.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stuart,
That's excellent feedback! We're thrilled to hear you find the 50" BRAVIA 2 TV outstanding and that you had a great experience with the retailer's service. Thanks for choosing Sony. Best regards, Eliab
Sony Google TV review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described, picture and build quality is great for the price, couldn't be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SEBASTIANC,
Thank you very much for the positive feedback. It brings us great satisfaction to hear that you're enjoying the picture and build quality of the Sony BRAVIA 2 II. This quality is driven by our 4K Processor X1, which works hard to deliver a lifelike picture with rich colors and sharp details.
Thank you for choosing Sony!
Best regards,
Dominick
Customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great quality. Customer service was okay. It was somewhat hard to find someone to help us at store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christina!
Thanks for taking the time to provide your feedback on the BRAVIA 2 II and your in-store experience.
We are honored to hear that you are enjoying the great quality of the TV.
Thank you for selecting Sony!
Warm regards,
Estefany
Sony quality in a smart Google TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart TV Best for those folks with a Google/Gmail account
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonW!
It is fantastic to know that you're getting a great experience with the BRAVIA 2 II TV and that you’ve highlighted the seamless integration for Google/Gmail users.
A few of the features that make the BRAVIA 2 II a standout are the powerful 4K Processor X1, which refines every image to near 4K quality, and the Google TV platform, which organizes movies and shows from all your apps just for you.
Thanks so much for choosing Sony!
Best regards,
Estefany
Satisfied Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, but even better service provided at the time of sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brownsfan,
That's wonderful to hear! We're glad you think the BRAVIA 2 II is a great TV and that you had an excellent service experience during your purchase.
Thanks for choosing Sony. Best regards, Eliab.
Great TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good quality picture. Very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimA,
Thank you for choosing Sony!
It brings us great joy to hear that your K50S20M2 TV was easy to set up and that you’re enjoying the quality of the picture. Your happiness with the purchase truly encourages us to keep delivering products that bring ease and enjoyment to your home. Thank you for sharing your experience!
Best regards,
-Fred
Very Disappointed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this TV. We have 3 other Sony Bravia TVs currently in our house and have loved them for years. We got this particular TV home and there was no comparison to our other Sony TVs. The picture was not crisp and the colors were off. We returned this TV and bought home a Samsung. The man at the customer service seemed as shocked as we were that this TV was not good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Carolinagirl,
We sincerely apologize for your disappointment with the 50" Class BRAVIA 2 II TV and the fact that it did not meet the high standards set by your other Sony BRAVIA models. We understand your frustration that the picture quality was not crisp and the colors appeared off, and we regret that this entry-level model did not provide the expected experience. For a significant step up in picture clarity, color depth, and overall processing quality that aligns with the high-performance Sony TVs you've enjoyed, we strongly recommend considering a model from our BRAVIA 5 (Mini LED) or BRAVIA 8 (OLED) series, which utilize our more advanced XR Processor for a truly crisp and vibrant image.
Thanks for choosing Sony.
Best regards,
Eliab
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize this TV did not work directly with my cable provider. Also needed to have a Gmail account to set it up. Returned TV. It may be a great TV, just not for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your honest feedback, Fairtvforprice.
We’re sorry to hear that the K50S20M2 TV didn’t meet your expectations, and we understand how important it is to have a seamless experience with your cable provider. We apologize for any inconvenience this caused.
To clarify, the BRAVIA 2 operates on the Google TV platform. If you’d like to install new apps or use voice commands, you’ll need to sign in with a Gmail account. However, the TV also lets you choose between Google TV mode and a basic TV mode—so you can continue to use the TV without a Gmail account if you prefer.
We regret that this model didn’t fit your needs, but we genuinely hope you’ll consider Sony again in the future.
Best regards,
Gus, Sony Social Media Team
Piece of trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced piece of trash no storage buffers on most google home video app trying to stream live feeds
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LG34ultra,
Thank you for your candid feedback regarding the BRAVIA 2 II model's performance and value. We understand your frustration with storage and buffering issues, and we want to help resolve these problems immediately. Officially, this model has 16GB of on-board storage for apps, which is a significant upgrade over previous generations; for streaming, buffering is almost always related to the network, so we strongly recommend performing a simple power reset (unplugging the TV and router for one minute), checking your internet speed (we recommend at least 25 Mbps for 4K), and ensuring all apps and the TV's system software are fully up to date in the Google Play Store and system settings. If these quick steps do not resolve the buffering, please contact our support team so we can provide in-depth, real-time network troubleshooting: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything goes through chrome with access to email
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EazyE,
We are glad to hear you are taking advantage of the integrated smart features on your new BRAVIA 2 II. While the Google TV interface provides a seamless experience for your streaming apps and account settings, you can also download various web browser apps from the Google Play Store if you need expanded access to web-based email services or specific sites.
Thanks for choosing Sony.
Best regards,
Eliab
BROKEN
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was broken right out of the box so can't give a review.
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Setup ease
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great color.. Nice clear picture. Easy set up. Would recommend this Sony Bravia to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gunny!
Thank you for your positive feedback on the Sony Bravia K-50S20M2. We are delighted to hear that you found the setup easy and the picture quality clear.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good price. It has a very nice picture. I would buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star review, 4dcr!
We are thrilled to hear that you're enjoying the excellent picture quality and value of your new K-50S20M2. Knowing that you would choose Sony again is the highest compliment we can receive!
Thank you for being part of the Sony family.
Best regards, Gus, Sony Social Media Team
Clear and sharp as can possibly be
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent sharp and colorful image on the screen. I just borrowed from my local library a BluRay dvd of the most recent “Lion King” movie and watched it on the new Sony Bravia tv. It’s’ Images were so crisp and definitive that I felt as though I was looking through a window that I could open and walk into.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BarbaraW,
Thank you for choosing Sony!
It brings us great joy to hear that your experience with the K50S20M2 TV brought the “Lion King” movie to life with such vivid clarity and color. Knowing our technology can create such an immersive viewing experience truly inspires us to continue delivering exceptional quality for all your entertainment moments.
Best regards,
-Fred
