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Customer reviews

Rating 4.5 out of 5 stars with 384 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 384 reviews
  • Rated 3 out of 5 stars

    Good - but on dark colors, hard to see detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors and sound are good. However, for anything really dark, it is hard to see detail. Someone wear's something black, and it's like black paint. Hard to see detail.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanV,

      Thank you for your feedback. We're glad you're enjoying the colors and sound, but we're sorry to hear about the difficulty seeing detail in dark scenes. This is not the intended experience.

      We recommend adjusting the Brightness or Black Level in your picture settings, or trying a different picture mode like Cinema to help reveal more detail.

      If the issue persists, our support team can provide further assistance. You can contact them directly by visiting this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Love Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s are the best tv’s. For a LED this one is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MikeP, thanks for the five stars!

      It is truly wonderful to know you're so happy with your Bravia 3 and consider Sony TVs the best. We're happy that you appreciate our LED technology!

      Thanks for choosing Sony.

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    New Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to find and purchase my item, as always, the ability to finance a high quality item with great customer service keeps me coming back to Best Buy over and over!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarshallM, We're very happy to hear that! Good to know you had an excellent shopping and customer service experience. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love the TV--Best Buy, not so much!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Apparently the 2025 TVs are much more complicated to set up. Luckily, my neighbor is a video expert/computer whiz!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, SaundraD! You definitely made the right choice with this TV. We're so delighted to hear that you like the clear picture quality, smart Google TV features, overall performance of the TV. Thank you for choosing Sony! Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my size home. Best but is the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DorothyB, thanks for sharing this great review!
      It is truly wonderful to know the BRAVIA 3 fits perfectly in your home–outstanding picture on every screen sizes!
      Thanks for choosing Sony.
      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price however with speakers in the back sound bar likely needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaC, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so lucky that my old television went out when it did. I found this Sony on the Black Friday sale. I am very pleased with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieB2020, It's great to hear that you are pleased with your new Sony television purchase from the Black Friday sale! Many customers have shared positive feedback about their experiences with Sony products during these sales events. Enjoy your new TV and thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the connection procedure with the Google soft installed. Google set up as a default that was hidden from common observation requiring me to get customer support.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FirsttimeASUSBuyer, Thank you so much for your review! We are glad to hear that you are happy with the overall performance of the Bravia 3 TV. We value your feedback as this will help us in improving our services and products. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was done professionally and with care. Sales rep was knowledgeable and thorough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatM, That's awesome! We're very happy to hear that you had an excellent customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not as clear as my last Sony kinda disappointed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hammer,

      Thank you for sharing your feedback on the BRAVIA 3. We're sorry to hear that the picture clarity isn't meeting the high standard you've come to expect from Sony and your previous TV.

      The picture preferences on new models can sometimes feel different right out of the box, but the good news is that the BRAVIA 3 offers extensive customization for picture settings, including clarity.

      We have a complete, step-by-step guide designed to help you customize the picture settings—including sharpness and clarity—to perfectly suit your viewing preferences:

      https://www.sony.com/electronics/support/articles/00190409?utm_source=glean

      Following the steps in this guide can often dramatically improve the clarity and overall viewing experience to your liking.

      If you are using external devices such as a cable box, streaming stick, or Blu-ray player, a less-than-optimal connection could also impact picture quality:

      Please ensure you are using a High-Speed HDMI cable between the external device and your TV. Standard or older cables might not support the best resolution that the BRAVIA 3 can display.

      We are confident that by following the guide and checking your cable connections, you will be able to enjoy the superb picture quality your new Sony TV is capable of.

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Sony"s products are the best. As purchashed the x90l Sony 55".

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieS,

      Thank you for the purchase! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arrived with a purchase decision but after receiving advice from the seller I opted for his recommendation. I am super happy for his help in choosing the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaelenaR, Thank you for your awesome review! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    I like Sony TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly. Easy to set up. Good price too. Hone delivery was convenient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JefferyE, Fantastic! We're thrilled to hear you like the ease of setup, good price, and perfect fit of your new Sony BRAVIA 3 into your home. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best budget TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is worth it, coming from a samsung tv, this is definitely an upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethB, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy watching this far but have only had it for two weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryD, Thank you for sharing your fantastic experience with us! We're glad you are enjoying your new Sony BRAVIA 3 TV. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 3 out of 5 stars

    A bit disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a digital only guide is useless. A remote with numbers for station setting would be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PSJ101, Thank you for your honest review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem was it came with adapters to mount the tv to a wall mount but did not supply screws that threaded into the adapter

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidD, Thank you for your review! We are glad to hear that you are enjoying your new TV! For the adapter issue, we would like to get in touch with you to know more about the problem and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected]
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    SONY BRAVIA 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY BRAVIA 3 TV GREAT TV WITH APPS, LOTS OF CHANNELS.SONY BRAVIA 3 SMART TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JONV, Fantastic! We're truly delighted to hear about your satisfaction with the amazing features and superb performance of your BRAVIA 3. Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Bravo Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Just need to get use to the new tech. It is always changing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user943231, Thank you for your feedback on the BRAVIA 3. We understand that adapting to new technology can take some time, but we hope you enjoy the enhanced viewing experience and the advanced features this TV offers. Thanks for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Do not buy open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased open box excelllent with a geek squad warrenty. Took weeks to receive and tv had blue dots on screen, not the definition of excellent. When I called cs I was Told due to warranty they would replace with new at store. That was a lie. Rude, misleading customer service at store huffing and puffing like I was asking for something weird. not the Best Buy of the past who honored customers

    No, I would not recommend this to a friend
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