Customer Ratings & Reviews
- Model:
- K50S30
- SKU:
- 10562724
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Dreading TV shopping
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent picture/sound quality. Easy to install and download my streaming services. Would definitely recommend to all
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardjH, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you so much for choosing Sony! -Carl
Great TV cumbersome menus for seniors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with the color quality but I feel the menus are complicated for someone not accustomed to a smart TV. I haven't even started to set up many features. Some communication issues between my cable box and the TV bad enough. One day I will learn the features of this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dryfus,
Thank you so much for sharing your feedback with us! We're thrilled to hear that you're extremely happy with the color quality of your K50S30.
We completely understand that navigating the menus on a new smart TV can sometimes feel a bit overwhelming at first, especially with so many features available.
Regarding the communication issues between your cable box and the TV, we'd love to assist you in troubleshooting that as well.
Our support team can guide you step-by-step to help resolve these issues. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you again for choosing Sony.
Best regards,
- Stephanie
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony is excellent. I love it. The hookup service was not so hot. Incomplete, left a mess of wires and cost me $200. Outrageous!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Carrel,
Thanks for your fantastic review of the BRAVIA 3—It's great to hear that you love the TV and are enjoying its performance.
We're very sorry to hear you had issues with the hookup service. We hope this doesn't dampen your experience with the TV. We wish you continue to enjoy your new BRAVIA 3!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! Sharp picture and pretty easy to navigate. Joe M. Who set everything up was wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Bought this for my switch 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont connect the tv to wifi. Use external devices and it is perfect. Seeing some scenes in 4k is almost disturbing with how much emotion is conveyed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ken141!
It's a true pleasure to hear about your experience! We're so glad the TV is working out so well for you. It's awesome that the 4K picture is bringing so much life and emotion to what you're watching, especially with those external devices.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife pushed me to a Sony Bravia. It's a great replacement for an older Vizio. So far, I love the picture quality and the smart tv features which my Vizio didn't have. The price was reasonable. Im not a techie, but I was able to setup the set with ease. My original choice was Sumsung, but Im very happy with the Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenM, We're happy to hear that you’re loving the picture quality and smart TV features. Those are definitely standout aspects of this model. It’s great that the setup was a breeze for you too, we aim to make things as user-friendly as possible. We appreciate you giving the BRAVIA a chance (and kudos to your wife for the nudge!), even if Samsung was your first pick. Thank you for choosing Sony! -Jess
Great picture but that's about it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always owned Sony for the outstanding picture quality. This one is no different with that. A few weeks before I purchased this 50", I purchased a 32 Bravia" for my bedroom. The sound quality on the 32" is far superior that this 50". This 50" sounds very tinny; aweful. No problem as I was going to connect to my very nice LG soundbar I already had. Nope the Bravia 50" just would not consistently interface. Sometimes it worked but most of the time it did not. The soundbar worked great on previous Bravia 50" and on every other TV I have. This is a very finicky TV. Sometime I have to redo the settings because they change all on thier own. One time the screen completely froze and the only way to get it going again was to unplug the TV and wait a while. Overall very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lulas, We are sorry to hear that you are experiencing issues with your Bravia 3 TV. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Highly recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in every way. I'm a Sony TV guy anyway, so I'm not surprised
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vince,
It brings us great joy to hear that your new BRAVIA 3 is excellent in every way!
We deeply appreciate your loyalty and long-time support as a "Sony TV guy." It is the highest compliment when our products not only meet but exceed the expectations of our dedicated customers. We designed the BRAVIA 3 to deliver outstanding picture and performance, and we're thrilled it lives up to your standards.
Thank you for continuing to choose Sony!
Regards,
Dominick
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall purchase process was easy. The television was easy to set up and the picture and sound quality are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user389459,
Thanks for sharing your experience with the BRAVIA 3! We're so glad to hear that the purchasing process was easy and that you're enjoying your TV's outstanding picture and sound quality!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is replacing a This TV is replacing an older Sony in the bedroom and will be moving the older one in another bedroom. The picture quality is great and colors look fantastic. The remote and menu is easy to use. I have been buying Sony for over 20 years. I have purchased another brand in the past and it doesn’t compare to the Sony. Bottom line you can’t go wrong buying a Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyE,
You made the right choice upgrading to the Sony BRAVIA 3! We're thrilled that you are enjoying the picture quality, remote, and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
Great streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed this TV very very much. It's big enough and bright enough with enough volume. I can hear everything It has a TalkBack feature. That's great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the K-50S30, DeniseH! We are delighted to hear that you find the TalkBack feature to be great.
We designed our televisions with accessibility in mind, and the TalkBack feature is a key part of that commitment. It’s wonderful to know that this feature is a valuable addition for you, making navigation and content selection more accessible and user-friendly.
We appreciate you taking the time to share your positive experience and choosing Sony.
Best regards,
Gus
Sony Social Media Team
Best tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv Great picture and sound for the price Easy to mount
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertO, Awesome! We are so glad to hear that the Bravia 3 TV has exceeded your expectations! Thank you for choosing Sony! -Carl
Excellent!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little hesitant to purchase this because it had no reviews but I am extremely happy that I did. It has access to all the apps you could want (Hulu, Netflix, etc.). The menu is easy to use and responsive. The picture quality is excellent! I connected my PS5 to it and i think the picture quality is better than our 85" Sony. Perhaps I need to upgrade the cables on the 85". The sound is ok I suppose. I would prefer to pair this with a Sony soundbar and wireless subwoofer, but it would be too loud at that point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmettBrown,
Thank you so much for sharing your great experience with us! We're really happy that you are enjoying the incredible picture quality, smart features, ease of use, and overall performance of your new BRAVIA 3 Google TV. Connecting a soundbar and wireless subwoofer to the TV is also a great idea for an immersive audio experience.
With regard to your 85" Sony TV, you may find this links below helpful:
Adjust the picture settings to enhance your viewing experience
https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
Experience high quality picture with your 4K TV
https://www.sony.com/electronics/support/articles/00245141?utm_source=glean
In case you need help, feel free to contact us by sending an email to [email protected] with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Thank you for the 5-star rating and for choosing Sony! - Kris
Get “First Class Help” from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a TV that had a plug in for a head phone as we had had a problem with just hearing aids. The gentleman who helped us took extra time to check all TV’s for us. They no longer make plugs for head phones but we bought a new TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CliffordR,
Thank you for choosing Sony!
Thank you for sharing your experience with the K50S30 TV model. We understand the importance of having a headphone jack to improve audio accessibility, especially for our customers who use hearing aids. We value your feedback and will be sure to pass it along for consideration in future improvements. We are also pleased to hear that our representative took the time to help you explore all of the TV models available. It's great to know that you have found a TV that meets your needs.
Best regards,
-Fred
New tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a tv but was having problems getting a clear picture so called in to Best Buy. They were at my house within two weeks, brought me a new tv, set it up and took all the garbage with them. They spent time with me, explaining how the tv works and troubleshooting. I was very pleased with the service I received.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonL, Congratulations on your new Sony BRAVIA 3 TV! We're glad that you had a very pleasing experience with your purchase. Thank you for choosing Sony, and enjoy! - Maria
Instructions Please!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TV was in good condition, just one small ding in the plastic around the screen. The box arrived on time (but Fed Ex did not ring the door bell; they just dropped it off on the porch...) However, although all the parts were present there were no instructions for set up. We had to go on line to find the TV on the Sony site and look through their materials to see how to set up the TV. It is now working well but set up took a few hours.
I would recommend this to a friendTony G.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Great product along with fast service. I would recommend this product to family and friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyG,
We're thrilled to hear that you love your new BRAVIA 3 TV! It's fantastic to know you're happy with the product and had a great experience with our service. We truly appreciate you recommending it to your family and friends. Thanks for choosing Sony.
Best regards,
Eliab
Sony Bravia
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality and ease of interface. Easy to set up and light weight .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary, Perfect! We're truly delighted to hear about your satisfaction with the amazing quality, user-friendly interface, ease of setup, and lightweight design of your K50S30. Thank you so much for the 5-star review and for choosing Sony! - Romeo
Sony was the right decision!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony was just about 17 years old, I thought the picture and sound was okay. The Salesman said I would be blown away with the new one - he was right. Beautiful picture and I don't even need a sound bar! The Salesman was easy to work with, pointed out the features and I'm very happy with it. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, JustMe! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an aging 2007 Toshiba 47” with a Sony! Very pleased with the results! The Bravia series is a great choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerS,
Thank you for your fantastic 5-star review! We're so glad to hear you're pleased with the upgrade to a new Sony TV. It’s a wonderful choice, and the X1 Processor at the heart of the BRAVIA series is what gives it such a sharp, clear picture with vibrant colors and rich detail, bringing all of your content to life.
Thanks for choosing Sony, and have a great day!
DiegoV
