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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,239 reviews
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Watching amazon streaming or netflix original shows looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the sales person explained the product features I decided to purchase the tv, even though it was not originally on my purchase list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich colors and viewing angle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my parents for their leisure moments and they throughly love the tv! Am pleased with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was on sale and recommended by the salesman, as well as a customer who was there. We are very happy with the quality and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite some apps being apparently blocked or not available on android tv, DIRECTV now for example, it is a great tv with good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful picture, great color and so easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I've ever owned and the sales service at Best Buy Hartsdale was terrific. Thank you Cory. Installation by Geek Squad also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trusted the Sony name and Sony came through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have trusted the Sony brand for the last 20 years, going back to a Trinitron picture in picture that we still use in the basement today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and sound bar. Fits just right in my corner mattel above the fire place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grapeape331. We appreciate you taking the time in writing your review. Thank you so much for providing us a positive feedback. -Jerome sony_US

  • Rated 5 out of 5 stars

    Bright picture, elegant design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second smart TV, it is amazing and has a beautiful bright picture. Also the thin frame gave elegant and good looking for this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we are limited to a hole in the wall to put the TV and we just went to the store with a tape measure and found the best one that would fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no issues with the TV. However, the exchange process was a nightmare with best buy...I hope this TV does not break anytime soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv! I absolutely love the 120hz refresh rate, it makes sports a lot better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great quality and features. It is not for the faint of hear to set it up to a home theater systems with a Logitech remote (I needed to call in the geek squad after the fact)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best T.V.'s I've every had, and the service was very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv was a 40" 1080i. This 4K 55" has a much sharper picture, even on non-HD channels. Colors are much brighter. We really enjoy this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIce TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't explored all the capabilities yet but am looking forward to learning more about my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the tv, picture is remarkable and good sound quality compared to other tv's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great display.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing TV had one minor flaw that was solved with a factory reset. The screen turned a solid color when using a computer and hdmi cable. The problem was fixed after a master reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with both the tv and the sound at. Was able to get good price. Techs set it up, moved old tv and set it up in another room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 4K tv and I have had very good luck with Sony products and because of good reviews and sale price i decided to buy the Sony!

    I would recommend this to a friend
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