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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,239 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Picture quality great . Love the sound system and very easy to use and set up .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, crisp picture. Vivid colors. Love it. Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup. Have had it for 2 months and am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is beautiful. Easy to operate. Smart operation. With apps als very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung SUHD Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sumsung TV continues to outclass all other branks for its color vibrancy and picture quality. My MAJOR disappointment is the Samsung app store is proprietary and does not have access to all apps on the Apple store or the Google Play store. It picks and choses what to support. This was a total downfall for myself as I have all streaming TV and utilize SLING TV, which is not supported by Samsung. I have to utilize a ROKU in order to get all apps that I want!!! BAD NEWS Samsung!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the color and quality of the TV. It was also easy to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My decision is for picture screen and is have amazing quality picture and color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best t v I ever bought. it has a beautiful picture and is very easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Sony 55" TV that I purchased last February. I wish that the sound would go higher, but I plan on purchasing a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other then I love my Sony TV with android operating system. Picture is great and the sound seems good for the kind of sound you get out of a super thin LED TV. I use a Sony receiver with HDR 4-K pass through for the sound though. With the android system it has a lot to offer. Very happy paying the extra money this cost compared to other tv’s.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have historically purchased Sony TV's and when we moved to a new home in August we decided to upgrade to a 4k HDR TV. Choice was between Sony and Samsung. Decided on Sony and had Geek Squad handle the installation.Great TV and Geek Squad did a great job of installation. Pictures are very sharp and guests have commented about the quality of the picture. Very happy with our purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The pictures is crisp and clean and the color is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV with great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Sony lover, and I went to Best Buy with the intentions of purchasing a Sony. I was looking at one on the floor marked down when a salesman showed me the 4K. Wow what a huge difference in the color. Needless to say, I went home with the 4K and I couldn't be happier. The color is just beautiful and I would highly recommend the Sony to anyone looking to purchase a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execellent Picture ... easy setup ... plus features is HD Tuner and Android TV

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Sony quality!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv!!!! Has a quality picture at a nice price!!! 4K is the way to go!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. It is versatile and pairs well with my Playstation 4 Pro. When you set the Picture Mode to Auto, it optimizes itself for you to give you the best picture quality for whatever Input is being displayed. The voice remote is also very cool. Press one button and speak to search YouTube, Google and various applications. IMO this TV gives you the best bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best picture on any TV easy to use the design is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv of some reasons.Good pic,great clarity,friendly user and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great clear picture, great features.. remote buttons is bit too flat only con.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello somebody! We appreciate the time you have taken to share your feedback with us regarding the remote commander this will help us improve our future products. Thank you .~Jeannette sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has beautiful color and is very easy to operate. The set up was quick and had good instructions to follow.

    I would recommend this to a friend
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