Customer Ratings & Reviews

Hi MarilynH!
It brings us great joy to hear that you are loving the natural colors and clarity of your new K-55S20M2 TV. We are especially happy to know the built-in sound is so good that you can keep things simple and skip the extra speakers!

We appreciate you choosing Sony!
Best regards,
Estefany

Thank you for the fantastic review, ThomasR!

We’re so happy to hear the K-55S20M2 was a great gift for your wife. It’s also wonderful to hear you had such a positive experience with the team at the Best Buy on Independence Blvd.

Thank you for choosing Sony and for the recommendation!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, AdamB!

We are absolutely thrilled to hear how pleased you are with your new K-55S20M2 television. It is incredibly rewarding to know that you find it a great product at an affordable price, offering an amazing picture and options.

Hearing that you are replacing a 20-year-old Sony TV with a new one is the highest compliment we can receive! Your feedback truly validates our commitment to quality and longevity.

Thank you again for your continued trust in Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, HWell!

We’re thrilled to hear that the Bravia 2 is a phenomenally amazing addition to your home! It’s great to know you’re enjoying that spectacular picture quality and feel you found the best value at Best Buy. We appreciate the shout-out to their team as well!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi neilo!
We are excited to hear that your new K-55S20M2 TV is exactly what you were looking for and that the picture quality is standing out as superlative. It is great to know it integrates well with your external sound system!

Thanks for choosing Sony!
Best regards and happy 2026!
Estefany

Hello Brianna,

Thanks for the fantastic review of the BRAVIA 2 II! We're immensely please to hear you're enjoying the great picture quality after an easy setup—we design our TVs' interfaces with a user-friendly experience on mind!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Thank you for the excellent review, JeremyB!

We are so pleased to hear that the K-55S20M2 television was very easy to use and set up, especially since you purchased it for older family members. That ease of use is something we strive for!

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, Kpreview!

We are so pleased to hear that you are enjoying the beautiful picture quality of your new K-55S20M2! It’s wonderful to know that you're making the most of the Wi-Fi channels and streaming options available. We designed our smart TVs to make finding great content as easy as possible, so it's rewarding to hear that it's adding to your entertainment experience.

Thank you for choosing Sony and for sharing your feedback!

Best regards,

Gus, Sony Social Media Team

Hi CynthiaG,

We are excited to hear that you are enjoying your new BRAVIA 2 II television!

It is fantastic that you were able to take advantage of the sale and that the positive reviews you read proved to be true. We are glad that the picture quality is delivering the sharp and clear images you expect from a Sony BRAVIA.

Thank you for choosing Sony!

Regards,
Dominick

Hi DaddyMac,

That is wonderful to hear! We are thrilled you love the perfect picture right out of the box and that the 55" Class BRAVIA 2 II LED TV pairs and plays games great with your Sonos system in the secondary bedroom.

Thanks for choosing Sony.

Best regards, Eliab

Hi MarshaH,

We’re happy to hear your new BRAVIA is the perfect fit! It’s great that you’re enjoying the picture quality and easy setup.

Thanks for choosing Sony.

Best regards,

Eliab

Hello Skdo,

Thank you for choosing Sony!

We’re delighted to hear that you’re enjoying the outstanding picture quality and excellent value of your K55S20M2 TV. It’s also wonderful to know that our sales team provided you with consistent and helpful support. Your kind feedback motivates us to continue delivering exceptional products and service. Thank you for making us your trusted electronics and appliance provider!

Best regards,
-Fred

Hi AnthonyB!
Thank you for sharing your experience with the K-55S20M2 TV. We are thrilled to hear that its affordability and user friendly design have enhanced your viewing experience.

We're glad you chose Sony!
Warm regards,
Estefany

Hi CynT!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that your new K-55S20M2 TV is providing exactly what you were looking for! It’s wonderful to know that both the picture quality and the sound are making such a great impression in your home.

Thank you for putting your trust in Sony!
Best regards and happy 2026!
Estefany

Hi Momo!
Thank you for sharing your experience with the K-55S20M2 TV. We are thrilled to hear that its picture quality has enhanced your living room setup.

Thank you for becoming a Sony customer!
Warm regards,
Estefany

Hi Moosemcginty,

We’re thrilled to hear you’re enjoying your new BRAVIA 2! It’s great to know the 4K quality and PlayStation 5 integration are providing you with an awesome gaming and viewing experience.

Thanks for choosing Sony. 

Best regards,

Eliab

Hello Revnic214!
Thank you for your wonderful feedback on the BRAVIA 2 II TV. We are delighted to hear that you’re enjoying the beautiful picture quality and impressive sound!

This model is designed with advanced display technology for stunning visuals and comes with clear, immersive audio to enhance your viewing experience. Plus, we’ve made setup and navigation simple so you can spend more time enjoying your favorite shows.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hi 65JAR,

We are truly heartened to learn that you are such a dedicated fan of Sony TVs! It is wonderful to hear that our commitment to outstanding color accuracy and integrated sound quality continues to stand out to you. By utilizing advanced processing technology, we strive to ensure that every frame is vibrant and every sound is clear, providing a premium experience that remains consistent across our entire lineup. Knowing that the overall quality of the BRAVIA 2 II has made such a positive impression is exactly what we aim for.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi MichaelV,

It is truly wonderful to know that your new BRAVIA 2 II has proven to be an excellent choice for your home! We are delighted that you are enjoying the combination of great picture, sound, and value. This model is designed to provide a high-quality viewing experience with our 4K Processor X1™, which enhances every scene to be sharp and full of lifelike color.

Thank you for choosing Sony.

Regards,
Dominick

Hi Willow!
We are thrilled to hear that you’re already loving the picture quality of your new K-55S20M2 right out of the box.

This model features our 4K HDR Processor X1, which makes everything you watch look smooth and lifelike. It also comes with Triluminos Pro technology to show over a billion accurate colors, plus Motionflow XR to keep fast-moving action scenes looking sharp and clear.

Thanks for choosing Sony and enjoy the holidays!
Best regards,
Estefany