Customer Ratings & Reviews
- Model:
- K55XR70
- SKU:
- 6578573
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the 55" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)'s exceptional picture quality and brightness. Many reviewers highlighted the ease of setup and installation. Positive feedback consistently praised the amazing visuals and vibrant colors. The overall user experience appears to be quite positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
BM
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 55" TV to use as a monitor. I also wanted to watch football games. As a monitor, it is great. As an action TV it is the worst. I've tried everything from adjusting their motion to turning it off. Nothing helped. So what I really have is a monitor only.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BruceM,
Thank you for sharing your feedback about your Sony BRAVIA 7.
We're glad to hear it's performing well as a monitor, but we’re sorry to learn about the issues with motion during action scenes.
To enhance your viewing experience for fast-paced content, we recommend adjusting more settings under motion on your TV picture settings. Here’s a helpful guide that may assist: https://www.sony.com/electronics/support/articles/00190409?utm_source.
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 7.
Thank you for your patience, and we look forward to improving your experience!
Sincerely,
Maria
Sony Bravia QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for our price range, but not as good as the top of the line Bravia OLED. The picture isn't as crisp as it looked in the store, but we knew that going into the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyC,
Thank you for the purchase! We appreciate your feedback. For your information, the picture quality will depend in the source that you're playing. Check other sources or perform picture test to confirm picture quality. Check this link for more details.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-55xr70/articles/00249708
Thank you for choosing Sony!
-David
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bravia TV and Sony soundbar great. My salesman Ken was very helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theodore, Thank you for sharing your positive experience with the BRAVIA 7 and Sony soundbar! We're thrilled to hear that you're enjoying the combination of our high-quality TV and soundbar. And good to know you had an amazing shopping experience. Thanks for choosing Sony! -Sam
My Shopping Expetience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was satisfied with the service and assistance I received .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertR,
Thank you for sharing your feedback! We're glad to hear you had a satisfying shopping experience and received great assistance.
We hope you enjoy your new Sony BRAVIA 7 TV! Thank you for choosing Sony! -Maria
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy excellent but highly recommend Best Buy with their professional help
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidbM, Thank you for the 5-star rating! We're delighted to hear that you're enjoying your new Sony BRAVIA 7. And it's great to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam
Sony Bravia great tv but no digital audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No digital audio though. So can’t use a sound bar not good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichardH, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Terrible Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv because we liked the way it looked in the store. We hooked it up last night and were shocked by how dark the picture was. The Home Screen Guide was so dark we could barely see the movies offered and couldn't read anything unless we got up and walked up to the tv. It said if you wanted it brighter to turn off the power saver option (I'm pretty sure that's what it was called). So we did that and it got so bright it hurt the eyes. We had the same problem with the tv picture. Everything was bizarrely dark and when we turned up the brightness, it was so bright whenever there was anything light on the screen (like the sky or a light background), that it hurt the eyes. The color was horrible, alternating between overly bright, unnatural colors and a muted lack of color. Then every so often the picture blurred for a split second when just watching a regular movie (not fast action). No matter what the picture brightness was set at, it would suddenly jump lighter or darker on its own. I think we just got a lemon but I don't know. We had our old Sony Bravia 1080p for sixteen years and LOVED it all the way up until it died a few days ago. My husband just left to take this one back and we wouldn't buy another, so the search goes on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JanetW, we're sorry to hear that had returned your new Sony unit because of the picture issue. This is not usually the case for our Bravia TVs. We really wished we could turn your opinion around regarding our BRAVIA 7. It is recommended to turn off the Power Saver Option and adjust Picture Settings (brightness and contrast) by checking this link:
https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_01.html
This link is also helpful when dealing with picture issues on the TV:
https://www.sony.com/electronics/support/articles/00032635?utm_source
We have our Support team that is always happy to assist. You can email us anytime at [email protected] with the information below.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the K55XR70
Hope you consider Sony again.
~Earl
Sony Bravia 7 failed after 1 hour of use!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t seem to be right right from the start, after going through all of the startup phases the tv went out of focus then the screen got fuzzy with blue vertical lines and then went dark, tv would not turn on after that. Best Buy took it back and then I purchased a Samsung, sorry Sony!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BobS, Thank you for reaching out and sharing your experience. We deeply apologize about your new Sony BRAVIA 7 TV. We understand how frustrating this situation must be. This is not the news we want to hear.
We want to make sure you’re taken care of. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have. If you need further assistance, may we contact you to help and get more information? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and thank you for your patience. -Maria
- Pros mentioned:Picture quality
Help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wondering if anyone else has an issue with being able to use 2 screens at the same time like shown in there video for gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StoneSour, We are sorry to hear that you are experiencing issues with the Bravia 7 TV. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drove 38miles to get open box certificate inspected. Surprise Missing parts, fingerprints , no batteries I got crap Customer service clueless, from India o china .you lost a customer thanks
No, I would not recommend this to a friend- Pros mentioned:Brightness, Picture quality
The awesome Bravia 7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of this TV is stunning having upgraded from a Sony X900H. The black levels are on par with an OLED, colors are alive and beautiful. The sound is clean and magnificent. Gaming is excellent on this TV, movies are surprisingly stunning. If this TV is in your price range definitely get it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShelbyQ, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been great. Amazing picture and worth the price! This is definitely better than my X90L although that is also a great TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZackD,
Amazing! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Sony does it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I came from a Sony 1080p tv. It was over 13 years old and it went. Enough of that here is my review. The picture is sharp and bright. Very easy setup. Viewing is good. Paired the tv with a Bravia Theater Bar 8, so I can’t say much about the sound. This tv is perfect for watching movies and playing ps5. Great value, you won’t be disappointed. This mini LED is worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherS,
We're so glad to hear you're loving the Bravia 7 TV! Its great picture quality, brightness and user friendly interface make it perfect for watching movies and gaming. Adding the Theater Bar 8 definitely elevates your experience! Enjoy your setup.
Thanks for choosing Sony!
-Aldair
- Pros mentioned:Picture quality
Great picture quality, annoying little things.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Won't be disappointed there. But little things like tiny, poor context text or requiring you to log into a Google account to cast to your TV. Why? I don't want to use Google TV, so trying to force me. This isn't changing that, it just makes me need to create a throwaway account.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NNJD,
Thank you for sharing your experience with us.
We understand your preference not to use Google TV or have a Google account logged in. You can still enjoy several features on your Android TV™ or Google TV™ device without a Google account. For instance, you can watch TV programs, access all Sony® apps, utilize home network functions for Album, Music, and Video apps, and use the Network Electronic Program Guide (EPG).
In addition, certain functions (except for the Google TV model), such as the Google voice search function, Chromecast™ built-in (Google Cast), internet browsing, and the YouTube™ app, are available without logging in to a Google account. However, you will not be able to rent or buy movies, TV shows, and apps from the Google Play™ Store.
We hope this information proves helpful!
Thank you for choosing Sony, and we hope you continue to enjoy the exceptional picture quality of your Sony BRAVIA 7 TV!
Best regards,
Maria
Mistake after mistake.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the most diappointing purchase I've made in 25 years, due to the inefficient way the online purchase was handled. The tv finally arrived a week late, and is fine. The paperwork that wasn't handled properly, the emails that I was told I would get didn't come, so all the phone calls to diiferent online people were a waste. And I never did receive the set up that I had paid for but have been told the fee would be refunded. What I wanted was not are refund at the time, but someone who would set the tv and sound bar up properly. That never happened.
I would recommend this to a friendDon't ever buy a Sony Bravia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with Sony and Bravia. After 18 months and very little usage the screen broke after the least amount of ever so slight pressure to pick up the TV. Of course we are out of warranty and are stuck with one of the most expensive TVs on the market that is now useless
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisW, We're sorry to hear about your TV. This is definitely not the experience we wanted you to have. Sony only offers one-year standard warranty and unfortunately does not cover physical damage. You may visit the link below for repair options. https://us.esupport.sony.com/support/s/service?language=en_US Regards, -Craig
