Customer Ratings & Reviews
- Model:
- K55XR70
- SKU:
- 6578573
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the exceptional picture quality and brightness of the 55" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024). Many customers found the television easy to set up and use.
This summary was generated by AI based on customer reviews.
If it wasn’t for the green screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked great but got a green screen after the first week I returned it on the 12th day and got a whole new different tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Alejandro, We are sorry to hear about your experience with our Bravia 7 K55XR70 TV and had to return the unit. This is not the experience that that we would like you to have with our premium products and we hope that you consider Sony again in your future purchases.
Regards,
Carl
- Pros mentioned:Picture quality
Sony mini led bravia 7
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, colors are true to life,blacks are spot on accurate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kennyc, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Bravia 7 SATISFIED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed that the TV does not come with an owners manual. It is awkward for some of us needing to rely on the computer to find all the operating details... However, the product was very nicely and securely packaged. Directions for unpackaging and initial setting it up , were clear cut aand great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryM, Awesome! We are so glad to hear that you are happy with your new TV! For more information on your new TV, please check out our help guide link: https://helpguide.sony.net/tv/lusltn1/v1/en-003/index.html our help guide will help you in check out the awesome features of your new TV!
Thank you so much for choosing Sony! -Carl
Good Shopper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television. There is a lot of light in the room where it has been installed, but I see the same depth of color in my place that I saw in the store. Very pleased !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaH,
Thank you for your wonderful feedback! We're delighted to hear you're enjoying your Sony BRAVIA 7 and that it performs beautifully even in a well-lit room. We hope it continues to bring vibrant colors and a great viewing experience to your home! Thank you for choosing Sony! -Maria
Happy with Bravia QLED Smart TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Bravia TV in late May 2024 and I am happy with it's performance and features. It is my first smart TV so I had a bit of a learning curve. I like that I can watch Netflix and STARZ (Outlander!) now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnitaP, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
TV purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent. The sales person was knowledgeable and very friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GoldenEagle, thanks for the five stars! It brings us great joy to hear that you had a wonderful experience purchasing your BRAVIA 7 and that you are now enjoying top-notch entertainment quality! Thanks for choosing Sony! Sincerely, -Jenn.
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase and installation went well Explanation and comparison of the different options was made clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryL, thank you for your positive feedback on the K55XR70. We are pleased to hear that the purchase and installation process went smoothly for you, and that the team made the explanation and comparison of different options clear.
The K55XR70 is part of our BRAVIA TV line-up, known for delivering exceptional picture quality and advanced features. If you ever have any questions or need further assistance, feel free to reach out. We appreciate your support and hope you continue to enjoy your viewing experience with Sony.
Thank you once again for your review and for choosing us!
Best regards,
Gus
Sony is the Best !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Young lady and Gentleman of the GEEK SQUAD who installed the TV were impeccable. Clean, quick, friendly .......I loved them. I'm trying to find their names but I figured you would have a record.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeliaC, Thank you for sharing such wonderful review! We're delighted to hear that you are now enjoying your new Sony BRAVIA 7 TV, and that the Geek Squad team provided an exceptional delivery and installation experience. While we don’t have direct access to their names, we’re glad they delivered the high standard of service we aim for. Thank you for choosing Sony, and here's to more best viewing experiences with your new Sony TV! -Maria
satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awsome tv at a awsome price. one of the best dislays of seen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjd4, thank you so much for your awesome feedback! We're happy to hear that you're enjoying your K55XR70 and are impressed with the display and value. We appreciate you being part of the Sony family.
Best regards,
Gus
Sony Social Media Team
This is the one to purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV - Tried the OLED but was way to dark. Came back for the BRAVIA 7 and it's outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigSlim, Awesome! We're thrilled to hear that you love your BRAVIA 7 TV. It's great to know that you found it outstanding, especially after trying the OLED and finding it too dark. The BRAVIA 7 series is designed to deliver exceptional picture quality and brightness, making it a fantastic choice for a vibrant viewing experience. Thanks for choosing Sony! -Sam
Worth the $$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is very clear and bright. Make sure if you buy that you turn the power saver mode to off if your screen doesn’t look bright enough!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SPatel, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Very good tv with bad sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv, I’m just not happy with sound. Screen quality is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeN, Thank you for your review of the BRAVIA 7. We're glad to hear that you are pleased with the screen quality of this TV. We understand your concern regarding the sound quality. You can configure various settings related to the TV’s sound such as sound quality, volume level, sound mode, etc. according to your preferences to improve and boost the overall listening experience on your TV. For more details, please refer to this link:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html
Hope this helps and thanks for choosing Sony! -Sam
Sony Bravia QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for our price range, but not as good as the top of the line Bravia OLED. The picture isn't as crisp as it looked in the store, but we knew that going into the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyC,
Thank you for the purchase! We appreciate your feedback. For your information, the picture quality will depend in the source that you're playing. Check other sources or perform picture test to confirm picture quality. Check this link for more details.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-55xr70/articles/00249708
Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
BM
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 55" TV to use as a monitor. I also wanted to watch football games. As a monitor, it is great. As an action TV it is the worst. I've tried everything from adjusting their motion to turning it off. Nothing helped. So what I really have is a monitor only.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BruceM,
Thank you for sharing your feedback about your Sony BRAVIA 7.
We're glad to hear it's performing well as a monitor, but we’re sorry to learn about the issues with motion during action scenes.
To enhance your viewing experience for fast-paced content, we recommend adjusting more settings under motion on your TV picture settings. Here’s a helpful guide that may assist: https://www.sony.com/electronics/support/articles/00190409?utm_source.
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 7.
Thank you for your patience, and we look forward to improving your experience!
Sincerely,
Maria
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bravia TV and Sony soundbar great. My salesman Ken was very helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theodore, Thank you for sharing your positive experience with the BRAVIA 7 and Sony soundbar! We're thrilled to hear that you're enjoying the combination of our high-quality TV and soundbar. And good to know you had an amazing shopping experience. Thanks for choosing Sony! -Sam
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy excellent but highly recommend Best Buy with their professional help
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidbM, Thank you for the 5-star rating! We're delighted to hear that you're enjoying your new Sony BRAVIA 7. And it's great to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam
My Shopping Expetience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was satisfied with the service and assistance I received .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertR,
Thank you for sharing your feedback! We're glad to hear you had a satisfying shopping experience and received great assistance.
We hope you enjoy your new Sony BRAVIA 7 TV! Thank you for choosing Sony! -Maria
Get a Sony - 55" Class BRAVIA 8 OLED instead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came chipped and I called for a replacement. I saw the Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024) for the same price! Went down to my best buy swapped it out with no extra charge and had the new tv I listed above delivered and it is amazing! Forget getting anything that is not an OLED the picture is so crisp. Amazing. They had the Bravia 9 for a little bit more but it doesn’t come in a 55 inch and that’s all I needed for my living room. Do not get this tv get a OLED Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
No, I would not recommend this to a friendSony Bravia great tv but no digital audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No digital audio though. So can’t use a sound bar not good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichardH, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Terrible Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv because we liked the way it looked in the store. We hooked it up last night and were shocked by how dark the picture was. The Home Screen Guide was so dark we could barely see the movies offered and couldn't read anything unless we got up and walked up to the tv. It said if you wanted it brighter to turn off the power saver option (I'm pretty sure that's what it was called). So we did that and it got so bright it hurt the eyes. We had the same problem with the tv picture. Everything was bizarrely dark and when we turned up the brightness, it was so bright whenever there was anything light on the screen (like the sky or a light background), that it hurt the eyes. The color was horrible, alternating between overly bright, unnatural colors and a muted lack of color. Then every so often the picture blurred for a split second when just watching a regular movie (not fast action). No matter what the picture brightness was set at, it would suddenly jump lighter or darker on its own. I think we just got a lemon but I don't know. We had our old Sony Bravia 1080p for sixteen years and LOVED it all the way up until it died a few days ago. My husband just left to take this one back and we wouldn't buy another, so the search goes on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JanetW, we're sorry to hear that had returned your new Sony unit because of the picture issue. This is not usually the case for our Bravia TVs. We really wished we could turn your opinion around regarding our BRAVIA 7. It is recommended to turn off the Power Saver Option and adjust Picture Settings (brightness and contrast) by checking this link:
https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_01.html
This link is also helpful when dealing with picture issues on the TV:
https://www.sony.com/electronics/support/articles/00032635?utm_source
We have our Support team that is always happy to assist. You can email us anytime at [email protected] with the information below.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the K55XR70
Hope you consider Sony again.
~Earl
