Customer Ratings & Reviews

Hi, Dkjordan,

Thanks for the review and the 5-stars rating! We are truly heartened to hear you have been a loyal Sony customer! It is amazing to hear how much you are loving your BRAVIA TV, as well! With a fantastic 4K resolution screen and over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness, we are sure you'll enjoy watching your favorite movies at the best quality possible!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi FastHenry,

Thank you for the 5-star rating! We're glad to hear that you're enjoying your new Sony TV. You can check this help guide if you have any questions on how to use your TV.

https://helpguide.sony.net/tv/lusltn1/v1/en-003/index.html

Thank you for choosing Sony!

-David

Hi BarbaraC, thank you for your 5-star review! It's incredibly rewarding to hear that both the simple setup and the exceptional picture quality of your Sony -- BRAVIA 8 are exceeding your expectations. We strive to deliver an amazing viewing experience, and your feedback confirms we're on the right track. Thank you for trusting Sony! Best regards, -Dominick

Hi Joan,

Thanks for posting this fantastic review.

We're so glad to hear you're loving your new BRAVIA 8 and that it's delivering such a great experience for your movie watching with its sharp, clear picture and good sound quality.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi there,

That's fantastic to hear! We're delighted that your BRAVA 8 is providing wonderful picture quality and meeting all your expectations. Delivering an exceptional viewing experience is what we strive for at Sony, and your 5-star feedback confirms we've achieved it with your new television. Thank you for choosing Sony!

Best regards,
DiegoV

Hi WilliamP,

It brings us great satisfaction to hear that you are thoroughly enjoying every aspect of your new television!

The BRAVIA 8 is a showcase of our most sophisticated engineering, centered around an OLED panel that utilizes millions of self-illuminating pixels to achieve infinite contrast and perfect black levels. This hardware is pushed to its full potential by our XR Processor, which uses scene-based AI analysis to enhance depth and clarity, ensuring that everything from bright highlights to subtle shadows is rendered with lifelike precision. By integrating our Acoustic Surface Audio+ technology—where the screen itself acts as the speaker—we ensure that the high-fidelity sound perfectly matches the stunning visuals, creating a truly unified and premium viewing experience.

Thank you for choosing Sony for your home!

Regards,
Dominick

Thank you for the fantastic review, CherylC!

We are absolutely thrilled to hear that you are very happy with your K-55XR80 television purchase! It is wonderful to know that the TV is exceeding your expectations.

We also appreciate you highlighting the excellent service you received from the knowledgeable sales team at Best Buy. It is encouraging to hear that our retail partners are providing the seamless experience we strive for.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Yanigue!
It brings us great satisfaction to hear you're pleased with your new BRAVIA 8 TV! We're confident its stunning clarity, vibrant colors and impressive contrast will elevate your viewing experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Hooman,

That's wonderful to hear! We're so glad you're enjoying the picture and sound quality of your new BRAVIA 8 OLED TV. We're very proud of the technology we've put into our new TV lineup, and it's fantastic to know it's making a difference in your viewing experience.

Thanks for choosing Sony. -Eliab

Hello MarkC,

Thank you for choosing Sony!

It’s fantastic to know that you found the K55XR80 TV easy to set up and that its picture quality exceeded your expectations. We appreciate your positive feedback and are delighted that you are enjoying your new TV!

Best regards,
-Fred

Thank you for your feedback on the K-55XR80, EWS1! We are delighted to hear that you are impressed with the excellent picture quality and viewing angle features.

We designed our BRAVIA TVs with technologies like Cognitive Processor XR to deliver stunning visuals from any seat in the room. Your positive review confirms that our efforts to provide an immersive and high-quality viewing experience are paying off.

Thanks again for choosing Sony! We hope you continue to enjoy your television for a long time.

Best regards,
Gus
Sony Social Media Team

HI Gimli,

That's fantastic to hear! We're so glad you're loving the picture quality and overall excellence of your BRAVIA 8 TV. Thank you for the great feedback and for choosing Sony.
-Eliab

Hello CDny72,

Thanks for this fantastic feedback! We're absolutely thrilled to hear you're experiencing the beautiful, vibrant colors and exceptional sharpness on your Bravia 8. Knowing you consider it the "Best Sony Bravia yet!!" truly makes our day.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi VanessaM,

Perfect! We're glad that you like the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

-Ralph

Hi Laurrelle, Thank you for the amazing review! We're glad you like the exceptional picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam

Hello SuzanneR,

Thank you for choosing Sony!

We’re absolutely delighted to hear that you’re enjoying your K55XR80 TV! It’s fantastic to know that you’re impressed with its stunning clarity and vibrant colors. It seems like it has been a remarkable upgrade from your previous television. Your positive experience inspires us to keep providing top-notch products.

Best regards,
-Fred

Hi Beachboy55,

Thanks for sharing your positive feedback on the Bravia 8!

We're absolutely delighted to hear that it looks amazing, especially in a darker room, truly highlighting the display's exceptional contrast and picture quality.

It's also great to know that you find the interface awesome, making it easy and enjoyable to navigate your entertainment.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi SuzR,

Thanks for posting your wonderful review.

We're so glad to hear you're enjoying your new BRAVIA 8's outstanding picture quality! We wish you to continue discovering all its features–you will love it even more!

Thanks for choosing Sony.

Sincerely,
Jenn.

Hi BrennanS,

We are very sorry to hear that the TV shut off unexpectedly during a critical moment due to a software update, and we understand how frustrating that can be, especially during gameplay. We highly recommend checking your TV's settings under Settings > System > Software Update and ensuring that Automatic software downloads is set to Off and that Automatic software update is also set to Off or Confirmation. This will prevent unscheduled restarts and allow you to initiate updates manually at a convenient time. We're happy to hear that outside of this issue, the 120fps performance on your BRAVIA 8 OLED for the PS5 Pro is fantastic and worth it.

Thanks for choosing Sony.

Best regards, Eliab

Hi DavidW, thank you for the 5-star rating! It's fantastic to hear you're enjoying the stunning picture quality and immersive sound of the Sony - 55" Class BRAVIA 8! With features like Dolby Atmos and Dolby Vision, this TV truly delivers a cinematic experience right at home. We appreciate your recommendation about including a backlit remote. If you'd like to get one, you can visit the website of our main accessory supplier, Encompass, to order this type of remote.
https://sony.encompass.com/
Thank you for choosing Sony! Best regards, -Dominick