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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 561 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 561 reviews
  • Rated 5 out of 5 stars

    Love this Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been awesome tv and got a good deal on it as well i have no problems and was the right tv for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanitoTrejo, Thank you for the positive review! We're very pleased to hear that you're enjoying your new Sony BRAVIA 8 and that you got an good deal and have had no problems with it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this TV. The display is amazing - so very clear and bright.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardwM,

      Awesome! We are so glad you are pleased with the display of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Easy to connect external speakers to it and your own devices. Google TV works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, HDLynn!

      We are so pleased to hear that you love the picture quality on your K-55XR80 television!

      It's also great to know that the setup was easy for you, with seamless connectivity for your external speakers and personal devices, and that the Google TV interface works great! We aim to make the entire experience intuitive and enjoyable.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Love My Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Picture is amazing! The in store service by Nicholas was 100% also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleK, Fantastic! We're truly delighted to hear that you're satisfied with the amazing picture quality of your BRAVIA 8 and the superb customer service from Best Buy. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Marie’s tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Sony tv before. Have and a very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mleiss,

      Thank you for the purchase and we're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    New beginnings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic blacks colors love that i can customize every setting done with samsung sony forever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mattg316,

      Perfect! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best tv yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors, clear and crisp. Love it! Only Sony Bravia OLED for me!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianeC, Amazing! We're thrilled to hear that you love the beautiful colors and clear, crisp display of your Sony Bravia 8 OLED TV. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Dave Hinni (84 yrs old)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are very pleased with our Sony, the dimension is perfect for our room size and we were able to set it up without any problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShariH, Thank you for the fantastic review! We're happy to hear you like the ease of setup and it fits perfectly in your room. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 55"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television. Replaces the 2013 Sony Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nana,

      That's a very nice upgrade! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and 4k is awesome with the LED picture . Always purchase Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidJ,

      It sounds like you are enjoying the fantastic 4K picture quality of your BRAVIA 8 OLED! Thank you for your loyal support and for being a dedicated Sony customer.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, best looking TV I've owned, upgrade was very worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blake, Thank you for your wonderful review! We're thrilled to hear that you are enjoying your Sony BRAVIA 8 TV. It's fantastic to know that you find the picture quality beautiful and that the upgrade was worth it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Installed with such professionalism. They were very knowledgeable of what they were doing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrinaC,

      Thank you so much for your review! We're thrilled to hear you're very happy with your new Sony - BRAVIA 8. We're confident you'll be amazed by the stunning picture quality, powered by our XR Processor with incredible contrast, brightness, and lifelike colors. With the incredible OLED display, you’ll enjoy a truly cinematic experience right in your living room.

      It’s also great to hear that the installation went so well, and we’re delighted that you’re already enjoying your new TV to the fullest. We hope it brings you many years of incredible entertainment!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony bravia

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product l would totally recommend it for anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlieVanDina,

      Amazing! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Bravia 8 - great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. We had it mounted by GeekSquad, they were very helpful setitng it all up. Fits our space great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wpeterson05, awesome! We're glad you had great experience with your purchase. We hope you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. Great picture and clarity when playing games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeD,

      Awesome! We're happy to hear that you love the picture quality of the TV for your gaming needs. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it but i cant get over the glare had to return it but great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohamedS, Thank you for your feedback on the BRAVIA 8. We're glad to hear that you loved the picture quality. We understand that glare can be a significant issue, and we're sorry to hear that it led to your decision to return the TV. Here are some general guidelines to help manage glare on your TV:

      Placement: Position your TV away from windows or direct light sources. If possible, place it in a room where you can control the lighting.

      Curtains and Blinds: Use blackout curtains or blinds to reduce the amount of natural light entering the room. This can significantly cut down on glare.

      Adjusting TV Settings: Increase the brightness and contrast settings on your TV. This can help make the picture more visible in bright conditions.

      I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam Sony_US

  • Rated 1 out of 5 stars

    Fails at being a television -- "No Program Info"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks great for streaming apps but it is pretty hard to find ANY TV that looks bad these days it isn't the 80's. The one thing Sony did that is really superior to other alternatives is provide access to OTA TV and streaming with one guide UI. Other than cheap FIreOS TV's everyone else requires that you launch a separate app to choose TV stations. The problem is that the latest firmware update (which can not be rolled back) provides 3!! different television guides and NONE of them work. One guide only works on 3 stations, one guide only works to show current program AFTER you watch the channel for 5 minutes, and the primary Google UI only works 1-2 days per month. It basically just worked long enough to pass the initial return window. Support is worthless. Google and Sony point their fingers at each other and no one admits that they simply turned off the servers. They just give you days worth of nonsense to do -- trust me factory reset will not help and clear data for google TV is a disaster. Unlike other content issues there is no work-around for this by installing an external device. There is NO streaming device that handles OTA without either having crap resolution (AirTV) or launching a separate app (any other OTA streamer). Television is the one thing you need your TV to do properly. If you enjoy "No Program Info" definitely buy this. Otherwise save your money and buy a different brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidA, thank you for taking the time to share your thoughts with us.
      We sincerely apologize for the frustrating experience you've had with your BRAVIA 8 TV and the issues following the recent firmware update. We understand your disappointment, especially since the integrated guide was a significant factor in your purchase decision.

      We'd like to investigate this further and try to find a solution for you. Please send us an email at [email protected] with the following information:

      Full Name:
      BestBuy Username:
      Telephone Number:
      Model Number:
      Issue/Concern:

      Thanks for considering Sony products. We appreciate your patience and look forward to assisting you.
      Sincerely,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    OLED is the way. SONY!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is so far is great! Crystal clear image. Way better than our former TV. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gmandoc, Thank you for the positive review! We're thrilled to hear you like the crystal clear image of your new Sony BRAVIA 8. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Office TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, and nice installation by Geek Squad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryR,

      Awesome! We're thrilled that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and picture I love it. It is worth it for that price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlirezaM, Amazing! We're thrilled to hear that you're pleased with the outstanding picture quality and affordability of the BRAVIA 8. Thank you for your purchase and for choosing Sony! - Romeo Sony_US

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