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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 561 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 561 reviews
  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is exactly as ordered. Perfect for our needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Pasquale21!

      We are so pleased to hear that your new K-55XR80 television arrived exactly as ordered and is perfect for your needs! Customer satisfaction is our top priority, and it's rewarding to know we've delivered the right product for your home.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Alvin the chipmunk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the tv and the picture quality is very nice with a nice 3d picture look and we made some minor adjustments to the sound and now we are pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephV, Awesome! We're glad to hear you're enjoying the excellent picture quality and 3D effect of your Sony Bravia 8. It's great to know that after making some minor adjustments to the sound, you are now pleased with the overall experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best processing yet (with a couple of bugs).

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step up from the A80K,much improved video processing and color saturation.Now able to apply your video settings to all inputs and narrow stand options that both I have been telling Sony to have.Does have a issue with the eARC port that affects the video and issues with the Wi-Fi connection that with a software update will fix.Don’t bother calling Sony about this problem because they will just think it’s your issue with your HDMI cable or something other than the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi minitech, Thank you for sharing your wonderful experience with your new Sony Bravia 8! We're glad you're impressed with the improved video processing, color saturation, and overall picture quality of this TV. Your satisfaction is our priority, and we’re committed to resolving this matter promptly. We would to know more about your concerns and issues with this TV. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the Bravia 8:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all expectations! Sound, visuals, design.. all worth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jennjenn, That's awesome! We're very happy to hear that the picture, sound, and design of the Sony BRAVIA 8 lived up to your expectations. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best Buy Purchase and Set-Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Patti were great at listening to my home theater needs then giving me options at every turn. No pressuring, they were patient with every one of my questions. When I finally decided, Patti was very thorough in explaining every detail of my bill and the various timelines for returns. Logan and Kennedy were the Geek Squad members who helped me set it up. I could not be happier with the purchase and service that I received.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisS, Thank you for sharing your wonderful experience with your Bravia 8! We're glad you're satisfied with your purchase and good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Love it! The image quality is excellent, the OS is very fast and convenient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmytro, Thank you for the great review! We're glad you love the excellent image quality and very fast and intuitive Google TV OS. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV, Top quality. Cons it only has 2, 2.1 HDMI ports, one of the being a ARC/EARC. For a gamer with a PS5 Pro and a Xbox Series X I can’t use the ARC for my sound bar without buying a new expensive sounded bar with 2, 2.1 HDMI ports to pass to my console tru. I used the audio digital out cable and it took me days to get the audio delay out of it, watching a movie or playing a FPS was impossible with the audio delay. Sony needed to have 4, 2.1 HDMI ports on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, We’re delighted to know that you are pleased with the outstanding performance of this remarkable OLED TV. Your feedback regarding the HDMI 2.1 port feature is greatly appreciated. We understand the importance of having two HDMI 2.1 ports, particularly for users with modern gaming consoles such as the PlayStation 5 and Xbox Series X. We acknowledge that complications can occur if one of these ports is designated for eARC connectivity. Rest assured, we have taken your comments into account and have already forwarded them to the relevant team for further consideration. Your input is invaluable to us, and we’re committed to continuously enhancing your experience. If you have any more suggestions or questions, please don’t hesitate to reach out. We're here to listen and help! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Went back to a Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony for double the price of this Samsung. I wasn’t blown away by Sony so I went back to a Samsung television that was actually bigger than what I had and less money.Good size good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia 8 55" OLED 4K Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was simple by using the QR code provide with he installation instruction. The directions on which components to attach to each input was amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RezaS,

      That's wonderful to hear! We're so glad the setup process for your 55" BRAVIA 8 OLED was simple and intuitive, especially with the QR code and clear instructions for component attachment. We put a lot of effort into making the initial experience as smooth as possible, so it's fantastic to know it made a positive difference for you.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Best cinema tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv honestly the best picture on a tv I have ever seen nothing compares to it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heri, Awesome! We're thrilled to hear that you find it to have the best picture quality you've ever seen. Your positive experience is exactly what we strive for, and we appreciate you taking the time to share it with us. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Beautiful picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality! Sound quality is also excellent. I highly recommend this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricR, Fantastic! We're very pleased to hear you like the excellent picture and sound quality of your Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    OLED just what I hoped for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only had for a few days but love it. Great picture and sound. Easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrvR, Congratulations on your new Sony Bravia 8! We're so pleased to hear you appreciate the ease of setup and great picture and sound quality of this TV. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    OLED Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors pop, and the black is so black! Great TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jwheeler75, Awesome! We're truly delighted to hear about your satisfaction with the amazing picture quality of your BRAVIA 8. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony did it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and up to date features. The audio via the sound bar is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy, You made the right choice! We're glad that you like your new TV. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this tv. Sony has proven reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankF,

      We are delighted to hear you are happy with your BRAVIA 8 television! It is rewarding to know that Sony has consistently proven to be a reliable choice for you. Thank you for the five-star review and for being part of the Sony family!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony OLED delivers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design combined with superior OLED performance. Good job Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jambro27,

      Great! We're thrilled that you like the design and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture! and sound, no blurring and video games look great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesleyB,


      We are delighted to hear you are so impressed with the picture and sound quality of your BRAVIA 8 OLED! Our goal is to deliver an exceptional, blur-free viewing experience, and we're especially glad to know the high-speed processing and clarity are enhancing your video game sessions.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Picture and sound are amazing. Great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dewy, Fantastic! We're glad you like the ease of setup and amazing picture & sound quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright and crystal clear. The quality of this TV is amazing. I was pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG!!!!!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEW TELEVISION. The picture quality is off the charts….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnitaD,

      Thank you for the purchase! We're happy to hear that you love the picture quality of your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

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