Customer Ratings & Reviews
- Model:
- K55XR80
- SKU:
- 10316956
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Sony 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced but overall good TV! Good colorful picture
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mich,
Thank you for the review and we're glad to hear that you like the color picture quality of the TV. Thank you for choosing Sony!
-David
Open Box nightmare
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware open box at Best Buy. This was listed as an Excellent condition product online, ordered for delivery and came with no power cord, remote or manual. Best Buy expected me to purchase these separately. I returned it. Sales associates in the stores have told me since that Open Box is a HUGE gamble. Best advice, only buy Open box if you're actually in the store and can find out the contents.
No, I would not recommend this to a friendW0W
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very clear tv ,Sony is best ! Geek Squad is best to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hyper, Awesome! We're glad you like the picture clarity of your Sony Bravia 8 and good to know you had a great experience with the Geek Squad. Thanks for choosing Sony! -Sam
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony products are always a good choice fir electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, OU812!
We're so pleased to hear that you feel Sony products are a good choice for electronics. We designed the K55XR80 TV to deliver a fantastic viewing experience, and your satisfaction is a great testament to our efforts.
Thanks again for being a loyal Sony customer.
Best regards, Gus, Sony Social Media Team
Bravia 8 OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the very BEST but a very, very good 55" oled tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ricksan, Fantastic! We're delighted to hear you're satisfied with your purchase. Thank you for choosing Sony! -Sam
PePe36
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great TV and the sales people and delivery staff are excellent. We har good advice on the purchase and the delivery was on time and the the driver was also very helpful in showing us various operating tools for the new tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PepeS,
Very nice! We're glad to hear you had a great experience with our customer service. Thank you for choosing Sony and enjoy your TV!
-David
Great purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality TV! Watching football games and playing on my PS5 never looked better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, thank you for your wonderful 5-star review! It's incredibly rewarding to hear that your Sony BRAVIA 8 is delivering amazing quality. Our goal is to make every viewing experience exceptional, especially for fast-paced content like football games and the stunning visuals on the PS5. We're so glad you're seeing the difference in clarity and color. Thank you for choosing Sony! Best regards, -Dominick
Not what I thought it would be.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Sony Bravia 8 because it has a reputation for being a really good gaming tee but unfortunately it wasn't. One thing that Disturbed me the most is every single time it detected a TV. It would go straight into Dolby vision and when it's in dilby vision it wouldn't allow me to make any kind of adjustments with contrast or brightness or color or anything. At the same time I had to do an a lot of adjustments in order to regulate the picture settings for SDR and HDR. It was a lot of work and not worth it. So I exchanged it for the LG G4 with which I'm extremely happy!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yogitim, thank you for taking the time to share your experience with the Sony - Bravia 8. We're sorry to hear it didn't align with what you were hoping for, especially in terms of gaming and picture control. Your feedback is incredibly important to us.
Regarding Dolby Vision, this format is designed to automatically optimize picture settings for the best possible image based on the content. Because of this, certain manual adjustments are limited. We understand this can be frustrating, especially if you prefer more hands-on control. We also hear your concerns about the effort required to fine-tune SDR and HDR settings, and we appreciate you highlighting that. We truly hope to have the opportunity to earn your trust again in the future. Thank you for considering Sony! Best regards, -Dominick
Terrible Sound Setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is outstanding but unfortunately the audio set up is terrible. Trying to pair a bluetooth device and sound won't synch. When I go to settings and manually sync, it holds only until the tv is turned off. The entire process has to be done every time the tv is turned back on. I finally got frustrated and just used the tv speakers and then they were out of sync with the picture. Too much work. Returning and purchasing an LG again which didn't have these issues
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ScottK,
We sincerely apologize for the difficulties you've encountered with the audio setup on your BRAVIA 8. We understand how frustrating it can be when sound doesn’t sync correctly with Bluetooth devices, or when the TV speakers are out of alignment with the visuals. This is far from the experience we intended for you. If you still have your unit, we encourage you to follow the troubleshooting steps below so we can help identify and resolve the audio issue:
To resolve the Bluetooth syncing issue, we suggest verifying the settings to confirm that your TV and Bluetooth device are correctly paired. If the manual sync settings do not remain effective after the TV is powered off, it may be beneficial to look for any available firmware updates for your TV that could potentially fix this problem.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80/downloads
Regarding the audio being out of sync with the picture when using the TV speakers, please refer to the following links:
https://www.sony.com/electronics/support/articles/00026069
https://helpguide.sony.net/tv/lusltn1/v1/en-003/08-01_01.html
I hope this helps.
If the problem persists or you may need more information, please email the following details to [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue/Concern:
We truly appreciate you being a valued Sony customer. We apologize for any inconvenience you've experienced and would love the opportunity to speak with you directly to resolve this issue.
Thank you for allowing us to assist you.
Sincerely,
Romeo
Sony Social Support
Great tv and geek squad are tremendous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and geek squad is a tremendous with installation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoyleS,
We're glad to hear you're loving your new TV, and we appreciate you highlighting the great service from the Geek Squad team. We hope you have amazing movie nights ahead.
Thanks for choosing Sony.
Best regards,
Eliab
Bravia 8
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. I was able to change the default from Google TV , so it is very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KurtM, We're very happy to hear that! Good to know you like the beautiful picture quality and ease of use of your Bravia 8. Thanks for choosing Sony! -Sam
Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is Awesome! I am impressed with the picture quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArchieMinix, That's great! We're thrilled to hear you're impressed with the superb picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam
Great television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying the Sony - 55. The pictures are so bright, and we are able to control the sound. We really appreciated Ty Cuevas's help and patience setting up our television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeDgreatviewing,
Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!
-David
Socks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, outstanding service at set up and information provided. Wish there would be a service ( paper hard copy) manual available though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Socks, thank you for this fantastic score! We're thrilled to hear that you're enjoying the billions of accurate real-world colors of the BRAVIA 8 picture! We understand you would like to have the manuals to reach your TVs complete capacity, we have the PDF online on this link: https://www.sony.com/electronics/support/product/k-65xr80c/manuals Thank you for choosing Sony! Best regards, -Jenn.
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, picture is very clear and love the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GraceB, Great! We're delighted to hear you like the picture clarity and the exceptional quality of your new BRAVIA 8. Thanks for choosing Sony! -Sam
SONY 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product...! Super visual clarity, easy to operate, perfect size!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Edward,
Thank you so much for the fantastic review!
We're thrilled to hear you're enjoying the super visual clarity, ease of operation, and perfect size of your BRAVIA 8. Thanks for choosing Sony!
Sincerely,
Jenn.
Best OLED Hands Down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not regret it. Worth the price and SONY always great TVs and support whenever needed (not often because they are solid)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichieD, thanks for your awesome 5-star review! We're happy to hear that you find the Sony - 55" BRAVIA 8 to be the best OLED. The beautiful picture quality and immersive sound of this TV, will give you an incredible cinematic experience at the comfort of your home. We really hope this continues to be an enjoying experience for you, and thank you for choosing Sony. Regards, -Dominick
Accessibility
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super easy to set up, multiple ways to set up legs makes it easy to fit anywhere. Good to use my playstation !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi noeg7,
Thanks for the 5-star rating! We are very glad to hear how much you're enjoying the Bravia 8 TV! The different leg positions indeed let you place the TV wherever you want. Have amazing gaming sessions ahead with this setup!
Thanks for choosing Sony.
-Aldair
NOT HAPPY WITH BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has not been set up properly. Have the Geeks coming on the 14th. They canceled one appointment and the 14 is as soon as can come. I am not happing with Best Buy at all. They hooked up the TV on 12/19/24. They seem to not have enough Geeks let to many go a while back
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Claudette,
Thank you for the review and your feedback is greatly appreciated. We do apologize for the inconvenience. If you need further assistance, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Simply an Outstanding picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal TV...Absolutely an Amazing picture. Blown away by the various UHD videos that are available on YouTube
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelM, thank you for the fantastic review! We're delighted to hear you're enjoying the BRAVIA 8 exceptional picture quality. Now you can enjoy a sort of UHD videos not only on YouTube but on any streaming service that provides high-quality content. Thank you for choosing Sony! Best regards, –Jenn.
