Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 561 reviews
  • Rated 5 out of 5 stars

    Would purchase again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised that the tv inches comes smaller than what was ordered 55” is like equal to 48” out of the box. I would’ve ordered the 65” or 70”.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargaretB,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    sony tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product.............great service by the geek squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MICHAELB,

      That's fantastic to hear! We're thrilled you're loving your new Sony BRAVIA 8 and that the Geek Squad provided great service. Enjoy the stunning picture quality!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony's are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our new Sony TV our last Sony TV lasted 18 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RonY,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      It is great to hear about your loyalty, as we really appreciate it! Thanks for always choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Home Center and TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan Semola is great and I have worked with him on a complete basement project as well as this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethE,

      Thank you for choosing Sony!

      It's wonderful to hear about your successful basement project and your recent purchase. The K55XR80 is a member of Sony's BRAVIA 8 series and boasts impressive features such as an XR Processor, OLED technology, 4K Ultra HD resolution, and High Dynamic Range (HDR). Additionally, it operates on Google TV. We're confident that you will thoroughly enjoy this television.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Bravia TV purchase and installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup service was professional and on time. The team cleaned up area after installation. The Sony Bravia’s clarity and color is super.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardM, Thank you for the positive feedback! We're glad you had an amazing customer service experience. It's great to know that you're enjoying the superb colors and picture clarity of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My favorite purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bravia 8! Always easy purchase at Best Buy no hassles. Customer friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicoleD, thanks for sharing your review of the BRAVIA 8!

      We're absolutely thrilled to hear you're loving your new top-tier television and that it's bringing such a great experience to your home. It's also great to know you had such a smooth and customer-friendly purchase experience at Best Buy.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Love Sony Bravia tv's.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV . I have 2 other sony bravia's and they have lasted over 10 years that's why I bought this brand. I'm very happy with my purchase .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichelleK,

      Thank you for choosing Sony!

      We're very glad to hear that you're enjoying your new K55XR80 TV and that you've been a loyal Sony Bravia user for over 10 years. Your trust in our brand means a lot to us. We hope you continue to enjoy your Sony Bravia experience for many more years to come!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep very helpful in explaining what different products were about, and how they worked. Also really patient with checking out process. The Geek squad who came to install my purchase were fantastic. Friendly, courteous and professional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatherineB, Thank you for the wonderful feedback! We're glad you had a fantastic shopping and customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia 8

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first tv very happy with the Sony Bravia 8! Good for my small living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Javier,

      We're so glad that the BRAVIA 8 is a perfect fit for your living room and that you're happy with your first TV purchase. Thank you for choosing Sony!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Bravia

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great very clear, enjoying all the new features!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nancestorm,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you're enjoying your K55XR80 TV! It's great to know the picture clarity is standing out for you, and that you're making the most of all the new features. Knowing the TV has exceeded your expectations in both quality and innovation is truly rewarding for us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized tv overall great tv gaming graphics are awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the Sony k50xr80, RoyA! We’re glad to hear that you’re enjoying the TV’s size and overall performance. It’s great to know the gaming graphics stand out for you—this model is designed to deliver an immersive gaming experience, with dedicated Game mode and responsive graphics to help reduce input lag and enhance visual quality. Your satisfaction is important to us, and comments like yours motivate us to keep providing high-quality entertainment solutions. If you have any more insights or suggestions, we’d love to hear them!

      Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not be more pleases...Quality price staff delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertS,

      Thank you so much for your glowing review of the Bravia 8! We couldn't be happier to hear that you are thoroughly pleased with your new television.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 System

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were purchased at retail, in Greece, NY. I self-installed (existing wall mount) and set the TV and audio system up. The product works well, with strong endorsements from my family and Consumer Reports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Document, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    A great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV. Easy to navigate and use. The voice feature is extremely helpful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PoojAF, thank you so much for the 5-star review! We're really happy to hear that the Sony - 55" Class BRAVIA 8 is delivering a great value with its wonderful picture quality and smart TV features like the Google assistant for stress-free viewing. Thank you so much for your support and for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Five star review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always shop @ Best Buy. Excellent merchandise and service. An absolute win win for all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BeverlyS,

      Thank you for choosing Sony!

      We're thrilled to hear that you consistently choose Best Buy for your shopping needs. We take pride in offering excellent merchandise and top-notch service, so it's wonderful to know you feel that way. Enjoy your new K55XR80 TV, we hope it brings you countless hours of entertainment!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia XR 8

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to add a sound bar for better sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the K55XR80, JoeyD! We appreciate your input regarding sound quality.

      For enhanced audio experiences, adding a soundbar is a great option. Soundbars not only provide superior sound quality compared to built-in TV speakers, but they also offer a more immersive experience, especially for movies and music.

      The BRAVIA 8 offers a variety of connection options, including HDMI (eARC/ARC), optical, and Bluetooth. For more detailed information about these connections, please visit:
      https://www.sony.com/electronics/support/articles/00014997.

      Once again, thank you for your review and for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, fast installation and knowledgeable, polite employees.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EduardoB, thanks for your wonderful feedback!

      We're delighted to know you had such a positive experience getting your BRAVIA 8 set up, including timely and professional service. Your satisfaction with the entire process, and especially your new TV, means a lot to us.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Mrs/R

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best employees. Ryan and James were very professional and friendly. We had to return a bad TV and they replaced. The transaction was seamless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelindaR, Thank you for the 5-star rating! Good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Open box review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for about 3 months now it was an open box and so far have not had any issues with it great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BertL, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was personable, knowledgeable, listened to me and answered all questions. Price was comparable to others I had viewed. Knowing I had the Geek Squad to assist reassured my decision to buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MashelleB, You've made an excellent choice! We're very happy to hear you had an amazing shopping and customer service experience. Thank you for choosing Sony! -Sam Sony_US

Sponsored