Customer Ratings & Reviews

Hi, RonY,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

It is great to hear about your loyalty, as we really appreciate it! Thanks for always choosing Sony, have a nice day!
-DiegoV

HI Gimli,

That's fantastic to hear! We're so glad you're loving the picture quality and overall excellence of your BRAVIA 8 TV. Thank you for the great feedback and for choosing Sony.
-Eliab

Hi DavidW, thank you for the 5-star rating! It's fantastic to hear you're enjoying the stunning picture quality and immersive sound of the Sony - 55" Class BRAVIA 8! With features like Dolby Atmos and Dolby Vision, this TV truly delivers a cinematic experience right at home. We appreciate your recommendation about including a backlit remote. If you'd like to get one, you can visit the website of our main accessory supplier, Encompass, to order this type of remote.
https://sony.encompass.com/
Thank you for choosing Sony! Best regards, -Dominick

Hi SuzR,

Thanks for posting your wonderful review.

We're so glad to hear you're enjoying your new BRAVIA 8's outstanding picture quality! We wish you to continue discovering all its features–you will love it even more!

Thanks for choosing Sony.

Sincerely,
Jenn.

Hello SuzanneR,

Thank you for choosing Sony!

We’re absolutely delighted to hear that you’re enjoying your K55XR80 TV! It’s fantastic to know that you’re impressed with its stunning clarity and vibrant colors. It seems like it has been a remarkable upgrade from your previous television. Your positive experience inspires us to keep providing top-notch products.

Best regards,
-Fred

Hi Beachboy55,

Thanks for sharing your positive feedback on the Bravia 8!

We're absolutely delighted to hear that it looks amazing, especially in a darker room, truly highlighting the display's exceptional contrast and picture quality.

It's also great to know that you find the interface awesome, making it easy and enjoyable to navigate your entertainment.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi NicoleD, thanks for sharing your review of the BRAVIA 8!

We're absolutely thrilled to hear you're loving your new top-tier television and that it's bringing such a great experience to your home. It's also great to know you had such a smooth and customer-friendly purchase experience at Best Buy.

We appreciate you choosing Sony!

Sincerely,
Jenn.

Hi MatthewM,

Thank you for the purchase! We're happy to hear that you like the picture quality of the Sony TV. Thank you for choosing Sony!

-David

Hi Víctor,

That's fantastic to hear! We're thrilled you're so happy with your new K55XR80.

It's great that you're experiencing the full potential of this OLED TV – its self-illuminating pixels deliver those incredibly deep blacks and vibrant colors that make both movies and gaming truly shine. The BRAVIA XR Processor ensures every scene is optimized for a breathtakingly immersive experience.

Thanks for the 4-star review! We're delighted your purchase is bringing you so much enjoyment.
DiegoV

Hi KenK, thanks for sharing your experience with the Sony - 55" Class BRAVIA 8! We're thrilled to hear you're enjoying the astonishing picture quality with pure blacks and high brightness, it's awesome to know as well that the installation process was easy. We really hope you continue enjoying your new TV and thank you for choosing Sony! Regards, -Dominick

Hello SonyTVLover,

Thank you for choosing Sony!

It's truly a pleasure to hear that you're enjoying the lifelike picture quality and sound on your K55XR80 TV! We're beyond pleased to know that you appreciate the experience Sony delivers. Thank you for sharing your thoughts, and we hope you continue to enjoy your viewing experience!

Best regards,
-Fred

Hello SteveH, thank you for giving the BRAVIA 8 a five-star rating. We're delighted to read you're enjoying the picture quality it offers. Thank you for choosing Sony. Regards. -Jenn

Thank you so much for sharing your experience with the K55XR80, HECTORJ! We’re thrilled to hear you’re enjoying the impressive resolution and incredible sound. The K55XR80 is designed to deliver lifelike picture quality with stunning detail and color, and immersive audio that truly enhances your viewing experience. We’re glad it’s meeting your expectations—enjoy your Sony BRAVIA TV and everything it brings to your home entertainment!

Thank you again for being part of the Sony family!

Best regards,
Gus
Sony Social Media Team

Hello hitech85, thank you for the five-star rating! We are pleased to learn you're enjoying the BRAVIA 8 exceptional picture quality –perfect to watch sports and live shows, of course! We bet this is the upgrade you needed to enhance your entertainment experience. Thank you for choosing Sony! Sincerely, -Jenn.

Hi EdyK,

That's wonderful to hear! We're so glad the Sony 55" Class BRAVIA 8 is a hit in your sister's room. It's fantastic that you're both noticing the great color and picture quality – that's exactly what our BRAVIA OLED TVs are designed to deliver!
Thanks for choosing Sony.
-Eliab

Hello NicolasT,

Thank you for choosing Sony!

It's truly wonderful to know you're enjoying the outstanding picture quality and the variety of free apps available on your K55XR80 TV! At Sony, our mission is to provide an exceptional viewing experience characterized by vibrant colors, remarkable clarity, and effortless access to your favorite entertainment. We hope you continue to enjoy your television!

Best regards,
-Fred

Hi GregS, thank you for your fantastic 5-star review of the BRAVIA 8!

We are excited to hear you find the picture quality beautiful and "a cut above the rest!" We pour a lot of passion into delivering an exceptional viewing experience, and it's wonderful to know you're enjoying it so much.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi Mikesag, Thank you for upgrading to your new Sony Bravia 8! You've made an excellent choice. We're very happy to hear you like the amazing picture quality of your new TV. It's also great to know that the Geek Squad did an excellent job with the delivery and setup. Thanks for choosing Sony! -Sam

Thank you for the fantastic review, JesusG!

We’re thrilled to hear you’re loving your K-55XR80 and that you had such a great installation experience. It’s wonderful to know that the installation team had you up and running in just 25 minutes!

Thank you for choosing Sony for your home!

Best regards, Gus, Sony Social Media Team

Hi BrennanS,

We are very sorry to hear that the TV shut off unexpectedly during a critical moment due to a software update, and we understand how frustrating that can be, especially during gameplay. We highly recommend checking your TV's settings under Settings > System > Software Update and ensuring that Automatic software downloads is set to Off and that Automatic software update is also set to Off or Confirmation. This will prevent unscheduled restarts and allow you to initiate updates manually at a convenient time. We're happy to hear that outside of this issue, the 120fps performance on your BRAVIA 8 OLED for the PS5 Pro is fantastic and worth it.

Thanks for choosing Sony.

Best regards, Eliab