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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1261 reviews

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Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 55" Class - LED - X900F Series - 2160p - Smart - 4K Ultra HD TV with HDR for its excellent picture quality, vibrant colors, and easy setup process. Many customers mentioned that the picture quality is superb, with beautiful and accurate colors. They also appreciated how easy it was to set up the TV, with some even saying that it practically sets itself up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,261 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV to replace my last Sony TV which is going on 9yrs old. Sony products are built to last. Would recommend this product for the excellent picture quality. A bargain for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is perfect and the remote is far better user friendly than the Samsung I had. Sold the Samsung just to upgrade to the Sony because of the user friendly remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv from Sony - some features annoying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv overall. Picture quality is excellent for the price point and several modes for whatever your uses. There are some features of the remote and Android TV features I find counter intuitive, but you learn to work around them. Hopefully a software update may resolve some issues and I can update to 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great TV. Had a Sony Bravia for many years and loved it. Wanted a smart tv to stream Amazon, Netflix, etc. so went with Sony again. Picture is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I delayed writing a review because I wanted to use the Sony for a while. Well it is approaching a year and I still think this is a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV and Sony always the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Sony TV's and even though they always cost a little more, it's well worth it for their quality. The Best Buy associate was great and very helpful. He knew his stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best tv I’ve ever bought. The operating system is very user friendly and it was a breeze to set up. I’m not a tech guy but even this was easy to learn how to operate

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time plasma owner. Been looking for a tv that can come close to the blacks and handle motion for football. This tv does not disappoint. Screen uniformity can be an issue but not much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is the best we've made and are excited for the great picture we are now enjoying. Mat was most helpful when choosing the brand and model that would best meet our requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Was great before last update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV had a great picture. Loved how it looked while watching Netflix or streaming TV through sling on my 4k Apple TV until this last update pushed by Sony. Now, everything looks worse than my $100 720P TV I have owned for years. Super streched and pixelated. I at first thought it might be the HDMI cable I am using wore out so I replaced it. did not work. I than thought maybe the settings were off. I factory reset the TV and reset it up, which worked for about 10 min and than bad again. I turned on my PS$ pro and started playing the new Spiderman game which supports 4k HDR and it looks really bad now too which before this update looked amazing! I couldnt be more disappointed in this. I cannot recommend this TV to anyone now. I am giving it 2 stars based on how it was up until this past update.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi biggdog321, thanks for bringing this up and we apologize for the inconvenience this may have caused you. Please reach us at [email protected] with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help. Regards, ^Ron sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son set this tv up for me as he is very knowledgeable on electronics and I love it. Easy to use for a senior citizen I have no problem going between all the apps I use.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Sharp, crisp extraordinary TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV for and incredible price. Bought as a TV for the kitchen area and it doesn't disappoint, 4k is great hdr is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fully Met High Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After exhaustive research and talking to several knowledgeable people, we decided this was the best set to meet our specific requirements and there is absolutely no disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in a Samsung q6fn and couldn't be happier! Even better picture, especially at an angle [which is main reason I switched]. Great app choices! Even has wwe network! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good. Still learning all the features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic pix. Good sound quality for a t v speakers. Have been unable to get my andiid phone to sync with it. Once I do I will be extremely satisfired with this purchase. Paid a little more than I would have liked for this t v because of the Sony name.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest show on Earth!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for your money clear picture and incredible sound makes this tv a tier one choice ! highly recommend if you are looking for quality picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV! Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best LCD TV you can get, and a great bang for your buck! Fantastic picture quality, truly an outstanding TV!

    I would recommend this to a friend
  • Cons mentioned:
    Blooming

    Rated 3 out of 5 stars

    Nice TV but not all I expected for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Sony TVs for over 25 years. My last Sony plasma TV purchased from Best Buy 10 years ago was starting to have image burn in so I bought this one. For the money I would have thought the picture quality would be better. Honestly not as crisp as my 10 year old plasma. The blooming in dark scenes especially with subtitles is beyond annoying and for a $1200 TV not acceptable. Other than that I am pleased with the TV. Just not sure it's that much better than less expensive alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for our great room and it is amazing. The picture is so clear with great color and the smart part of the TV is great. I like the Netflix button on remote!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony rocks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is my first step into 4K and Sony is the only tv’s I go with since sound quality is alway amazing. And this one doesn’t disappoint.

    I would recommend this to a friend
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