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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1261 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 55" Class - LED - X900F Series - 2160p - Smart - 4K Ultra HD TV with HDR for its excellent picture quality, vibrant colors, and easy setup process. Many customers mentioned that the picture quality is superb, with beautiful and accurate colors. They also appreciated how easy it was to set up the TV, with some even saying that it practically sets itself up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,261 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice picture. Looks great in the room, too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Great for a variety of broadcasts: TV, movies, live action sports. Great TV styling as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality but bit expensive. Having issues with Denon AV reeiver (X1100). It is not compatible 4k HDCP 2.2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K TV is an upgrade from the 1080 predecessor. I have a large bedroom and the extra clarity is nice for the viewing distance. The bedroom is 17ft x 17ft so no matter how we rearrange the bed, the TV is clear and easy to view.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wild, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Almost perfect tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great choice, crystal clear picture, sound however needs improvement. Kinda forced to buy a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Best TV Without Going OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for LED. The blacks are surprisingly decent and fairly balanced unless you're really looking for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up and programming was easy. We're enjoying the 55" screen with excellent clarity and the quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same old (best) Sony picture I have become used to over the last 25 years

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice picture but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV like all Sonys has a nice picture, but with the abbreviated connections it means I had to buy a bunch of adapters to connect my hearing aid amplifiers. Are old Sony had RCA connectors, now all they give you is a 3.5mm mini plug. Add all the crap built in and total lack of a decent instruction manual makes it very tough for the average person to get setup and working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with the TV. We still have one issue, however. The sound bar does not always turn on when you turn on the TV. Also, if you put the TV on pause for about 15 minutes, the sound bar times out and needs to be turned on manually. This is a sporatic issue, and probably not a TV issue. Otherwise, 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Blooming

    Rated 2 out of 5 stars

    Look elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good picture at times. But the blooming is just as bad as people talk about. Sony did this on purpose no reason why it should have blooming with the tv’s capabilities. I would have returned it but I was outside the window. Skip this tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Yv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv and realized it wasn’t big enough. Picture is very good! Bought a 65” and no w I’m much happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture and great for movies. Live sports are good too, but regular TV watching is just so so imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv but a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with an amazing operating system. I did have to return the first one because the screen was cracked from the inside Dropped during delivery?). I do believe it is a little overpriced for a 55' but it is well built and i believe it will last a very long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to upgrade an older Vizio, and I have been extremely happy with it. When playing my PS4 Pro the 4k on this tv makes everything look ridiculously detailed and awesome. Best TV I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Skip This Model Year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No no and no. I previously bought Sony 800D and it was a great introduction to 4K TVs! So much so that I was willing to only commit to Sony TVs. It's been about 3 years and it's still running like new When it was time to upgrade, I bought this Sony 900F and even the the picture was phenomenal, I could not get past the extremely laggy , slow, and temperamental Android software. I was aware of this before I bought it (I watch a lot of YouTube videos before making these big purchases) however I wanted to give it a chance since my 800D Android UI worked perfectly. Even after the update, it may have gotten worse. There is something about that generation of Sony that Sony overlooked and missed the mark on. I wanted a good deal so I bought the comparable Samsung 8 series . I hear the newer Sony 900s are just fine. My advice is Skip This Specific Model Year! You'll thank yourself later!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always you won't go wrong with an upper end Sony. I've been running a Sony tv sense 2005 and the 4 that I have bought still work just like they did new. definitely spend the extra money and you won't be sorry

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, all my Sony devices works with one remote and picture quality is great. TV needs Sound Bar...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and contrasts and color is amazing!! OS is a little clunky which is why 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched 55” TVs for about a month. I though I had the tv I wanted picked out. The rep at Best Buy pointed out the Sony had more features and a more powerful processor for the same price as the LG I though I wanted. We’ve loved the x900f Sony since day one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with fantastic picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked around for several days. I then decided to purchase this one based on reviews and the superior quality over other manufacturers’ models. I had a Samsung tv before this one. Very happy with the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momo, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

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