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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1261 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 55" Class - LED - X900F Series - 2160p - Smart - 4K Ultra HD TV with HDR for its excellent picture quality, vibrant colors, and easy setup process. Many customers mentioned that the picture quality is superb, with beautiful and accurate colors. They also appreciated how easy it was to set up the TV, with some even saying that it practically sets itself up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,261 reviews
  • Rated 4 out of 5 stars

    Really good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first 4K TV n it’s looks incredible, but I started to look up reviews about it on YouTube n they kept saying different things about the 4K, some say not all hdmi support 4k but some say they do other than that it’s really good tv the remote had the Netflix included so it’s jsit a push of a bottom n it’s there.the stock speakers suck no joke literally force me to buy a sound bar so I could hear a clear audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture - sound OK. Would recommend as long as you are also intending to buy a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture quality is great out of the box, Android system isn’t great as everyone else says.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because I was having trouble seeing dark scenes. This Sony fixed the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My much older Samsung bit the dust and got this one. Has been great. No issues. Have not updated the firmware due to certain warnings, I've read about that may not work afterwards, but not updating it has not given me any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 900F

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for the money...slow netflix download and great pic...sound a little weak...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfectly in my room and great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with any step in the entire process. The sales rep was very knowledgeable, the price was great, the delivery was on time. I am totally satisfied with the entire experience and have told many friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this unit, but the picture is clear, and it works great. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between the 900f and ae1 The picture is good no reason to spend an extra $2000.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, good sound, no complaints so far. We may get another.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting use to larger screen. Beautiful picture .many features I'm learning about.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and ease of use...high quality pixel rate + SMART capable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K is amazing! And Sony tv is easy to use. I ordered it online and do curbside pick up due to the safe at home order. BestBuy staffs helps us loaded on our car. They are so friendly and really helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a bright colorful picture and the size is perfect for my living space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement under warranty.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time a Sony product has ever let us down. But that's why we purchase the 5 year warranty with all of our major purchases at BestBuy a 249.99 1 time purchase covered the expense of this new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been amazing. I had trouble with my initial TV (Samsung), but the BB store in Crystal Lake, Illinois made it right and helped me pick this Sony TV. I am in love with it and so grateful for the team in Crystal Lake!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure don’t realize how bad your old tv is till you get a new one. Big difference

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture but slow performance for few apps.. complicated setup process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. Unfortunately, the 2017 model of the same tv malfunctioned with a bad motherboard. Fortunately, I had bought the insurance and after an attempt to replace parts, I was given a new tv of the same model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and Firmware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the TV a couple of weeks now and are very pleased so far. Firmware updates have gone flawlessly. I like the ambient light brightness control much better than the Samsung it's replacing. Alexa voice control too!

    I would recommend this to a friend
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