Customer Ratings & Reviews
- Model:
- KD55X85K
- |
- SKU:
- 6501540
Customer reviews
Rating 4.7 out of 5 stars with 791 reviews
(791 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Tv is what it says!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound quality is good as usual as it is expected from Sony. The build quality is not great as when I pickup the tv to place on the tv table it felt cheap quality plastic on the back of the tv. The remote is also not that great from built quality and feel bulky as in this age of compactness and good material available it could have been better. Overall, i give 4 stars as the tv says and gives what it says on brochure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prashant, We're glad that you like the picture and sound quality. We also appreciate your feedback with regards to the build quality and remote control. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. Thank you again for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My wonderful Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the TV i purchased Sony. Very beautiful picture, sound is amazing. I held off many years to buy another tv . Although my other tv was also a Sony. It was such a nice picture after all the years, but it was to small. I am very satisfied to get a larger Sony TV. You cannot go wrong choosing Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your purchase, Awesome! This brings us joy knowing that you are pleased with the beautiful picture quality and amazing audio experience of our Sony 55" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
New Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from my old Sony Bravia . Picture quality and refresh rate definitely improved.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MovinguptoW11,
Awesome! We're glad you like the picture quality and refresh rate of your new Sony television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you again for supporting Sony!
Regards,
David
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and smart tv features. Easy to set up
I would recommend this to a friendBrand response from SonyListens
Posted .Good day LanceG,
That's perfect! This brings us joy to hear that you are pleased with picture quality, smart TV features and how easy it is to setup your new Sony 55" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony. - Marco
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony X85 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture, easy to use, I recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShemD,
Thank you for such a great review and recommendation! We're glad you like the amazing picture quality and ease of use with your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BigRann
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I watched a movie for the first time in the past three years It was enjoyable to sit back and have an uninterrupted evening My new tv was great the high resolution and sound was outstanding The new dvd unit was a perfect match The sales tech was really helpful In explaining why you you should match external components Thank you to the sales person and the geek squad who installed the tv and the dvd
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FatCat1, we're glad to hear that you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing - crisp and clear. Great for family movie night and video games. Was really happy with the delivery too
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Easy set up, amazing picture quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend! Very easy to set up and the picture quality is absolutely amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mgd11,
Awesome! We're glad you like the picture quality and had an easy time setting up the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great image quality with bright light, but we usually kept it on dim. Was great for playing games, really smooth.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
X85K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a stunning picture in 4K HDR. The processor also does a great job of upscaling lower resolution content as well. The color, contrast and sharpness are excellent. Sony still has the best quality and most natural looking picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Amazing! We're thrilled that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
55” Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last year’s model is still excellent! Great picture quality and user friendly features!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, Thank you for the 5-star rating! You've made an excellent choice! We're thrilled to hear you like the great picture and superb Smart Google TV features of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing this awesome feedback! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Really good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install great picture quality and had plenty of apps pre-installed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hickoryman,
Thank you for the 5-star rating and we're glad you like the picture quality and apps of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Love my Sony!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and color love love love love love!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Male,
That's awesome! We're glad to hear that you love the size of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great as long. Wish more things were broadcast in 4k but not the tv's fault. Speakers are amazing! Still trying to figure out why Hulu Live keeps disconnecting as we are watching. Doesn't happen with our other TVs - not sure if it's a Sony thing or the Google TV software doing this as this is the only Sony/Google tv we own. Others are Samsung
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigMac, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with the Hulu app on your SONY unit. Please isolate the issue by following this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85k/articles/00230345
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
2 Years No issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years later no issues other than the software having slow moments here & there. Picture quality has stayed great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love my TV great image, great features. My family love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FavuerD, Thank you for this positive review of your new X85K LED 4K Ultra HD Smart Google TV. We're glad to hear you're purchase went well and you're having an enjoyable watching experience on this great X85K together with your family. Good to know your investment is worth it. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55" X85K TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this to replace my old TV that died, and I am so glad that I did. I have always bought Sony (stereos, boom boxes, speakers, & TVs) so I was not surprised when I fell in love with this TV. It is definitely more than I need as far as the features it offers, but the options are there if I ever need them. The picture quality is amazing. I can't wait to watch football on this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Horrorfan,
We appreciate the loyalty and we're glad you love the picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV worth every penny
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv lacks a tiny bit of bass but what can you expect from something so thin. All in all great colours and actually functional smart TV features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ewan, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony 55"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Picture and sound are perfect. Very easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewSurfacePro, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mr Richard kukosky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Sony 55 X85K, looks awesome on the wall, the sound and picture makes you feel like your at the movies. I watch the super bowl in 4K the picture was so crystal clear. It’s the best purchase Replacing my Samsung.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RNSK, Congratulations! We're thrilled to hear that you like the picture and sound quality of your new TV. We appreciate your output and thank you for choosing Sony. Erin



















