Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 791 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang For Your Buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv as an ungrade from my Samsung. The picture quality was better, definitely the sound and it was more responsive switching between apps. My previous smart tv would sometime get stuck on previews.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mrohso, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony television works great, easy to set up and works just as it should. The picture color is great and very clear. The screen and picture is excellent in very sunny room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GrayT,

      That's awesome! We're glad to hear that you like the clear picture quality and ease of setup of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extremely knowledable Representative

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a TV in over ten years. Thanks to the knowledgeable Best Buy rep who asked about the placement of the TV concerning the sun, he referred this TV for about the same price point. The picture is fantastic; we can see the TV even with the blinds open. Amazing picture AND sound!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaL,

      That's very nice to hear! We're happy you had a great experience with our customer service. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good and easy to navigate streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SWall,

      Thank you for the purchase and 5-star rating! We're happy to hear that you're enjoying the picture quality of the TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and picture quality isoutstanding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveA, Thanks for the feedback. We're happy to hear that you enjoying gaming with your new Sony X85K 4K LED TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Sony 55

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV, great color, works very well with gaming systems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jwbjr69, Thanks for the 5 Star rating. We're glad that you are enjoying your Sony 55 inch X85K 4K LED TV. mart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound is pretty good not thrilled with remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retired,

      Thank you for the 5-star rating and we're glad you like the picture and sound quality of the TV. Your feedback about the remote control is greatly appreciated. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, perfect picture and really fast when navigating the home page.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Almost OLED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I buy anymore is the SONY brand. The colors pop and the overall picture sharp and detailed. Picture is natural especially with live sports and action shows. Audio is fair but with a sound bar or headphones is fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BillC,
      Great! Thank you for purchasing our KD55X85K and for sharing your awesome feedback. We are truly delighted that you are pleased with the picture quality of your new TV. Watching your favorive program is like watching it live. We highly apprecaite you for choosing and trusting Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Superb picture and sound!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are the best picture qualities of Sony has to offer!! Excellent price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Images are clear and there are many options to choose the coloring of tv based on what you’re watching. Also had free tv channels and it’s easy to link all streaming services

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvanniaM, Thank you so much for giving the product a perfect rating! It's really amazing to hear you are pleased with the overall performance and incredible picture quality of your X85K Sony LED TV! Good to know your investment is worth it. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the way to go when it comes to T.V.’s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thr Clarity , Sound , the software’s simplicity and the ease of using the remote control makes SONY the #1 TV of all times… by the way i don’t work for SONY either

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, MoeKnows! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. I love the picture quality and ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMxW,

      Thank you for the 5-star rating! We're glad you love the picture quality and ease of use of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV with Vibrant Picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought TV on sale as a replacement for the broken kitchen TV. Originally purchased a different brand and had numerous issues. Returned the first tv and purchased this tv. Great decision! TV has awesome colors, great sound and the best TV for streaming. No lag or freezing while streaming any app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ladyblogg,

      We regret to hear about what happened to your kitchen TV. You made the right choice in upgrading to the X85K! We're thrilled that you are enjoying the sound, picture quality, and responsiveness of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with the original TV purchased. Cosmetic damage. Customer service was very helpful and quickly got the TV replaced. So far, loving the TV. Excellent Picture. Used for streaming services and two video game consoles. Both run and look great on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelM, Thanks for the positive feedback. We're glad everything has been taken care of. We're also happy that you are having an enjoyable watching and gaming experience with your new replacement TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We hope you continue to enjoy the Sony X85K 4K TV. Thank you for sharing this feedback! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a lovely, defined picture. We learned a lot from the Best Buy Associate as to so many things that are way over our heads, but I believe he steered us to the best tv for our budget. We are thankful for his help and love this new television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dottie,

      We appreciate the 5-star rating and we're glad you're happy with the picture quality and price of the TV. We're also glad you had a great experience with our customer service. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty much perfect!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING TV! We got ours open box and honestly it's been perfect. PS5 games, shows and movies all look incredible. If you're looking for a super solid TV without breaking the bank, this is the one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TM651, Fantastic! You've definitely made a great choice! We are extremely pleased it suits your needs and you're satisfied with the amazing picture quality. Glad to know you are having an enjoyable gaming and watching experience with this TV. Thank you for purchasing the 55" X85K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    New TV renews the room!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this TV to our "moon room" has made it a great option in our viewing choices!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADavis, We are glad you now have a new smart Google TV for your moon room. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a great upgrade from our last Sony. The picture quality is much better and our previous sound bar works well with the new TV. This Sony version is not top of the line but more than adequate for our "non-gaming" television watching needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffB, Thank you for upgrading to your new Sony X85K! We're so glad to hear you're enjoying this TV and it works well with your soundbar. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I bought a second Sony!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65 in Sony tv in January. I love it so much that i bought another in February for my office. The picture is bright and clear and I LOVE the voice controlled smart remote!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NinjaBFF, Awesome! Thank you for sharing such an excellent experience so far on using your new Sony X85K 4K TV. We are thrilled to hear that you are satisfied with your purchase and you like the very good picture and smart Google TV features of the TV. It sounds like we hit the mark with the X85K. Also, thanks for purchasing another X85K for your office. Thank you so much for the 5-star rating and for trusting Sony! -Jess Sony_US