Customer Ratings & Reviews
- Model:
- KD55X85K
- SKU:
- 6501540
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV takes a licking and keeps on ticking. I take it with me when I travel to fares and it’s always easy to set up. Easy to connect to the Wi-Fi accounts. The graphics are amazing. Sound quality is awesome. I love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FamilyManReviews,
Great! Thank you for the wonderful review. We are truly happy that you love your new Sony 55" Class X85K 4K HDR LED Google TV. We're glad that you like the picture and sound quality of the TV and how easy it is to set it up and connect to the internet. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality
Showing Up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We feel as though we have won the lottery! What a beautiful, clear picture, feel as though individuals are in the room with you!! The only problem, we don't want to miss any TV Time!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynR, That's awesome! We are happy to hear that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy your movie nights! Vincent
- Pros mentioned:Picture quality
My new Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound from this tv! Zion, the sales rep, at my Best Buy went over several TV options with me and this is a great choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HP62inkcartridges, Thank you for sharing such a wonderful shopping experience. We're truly delighted to hear that we've matched your expectations with your new Sony X85K TV. Good to know that you were assisted well by our local dealer. We always strive to deliver the best picture and sound quality with our TVs. Thank you for offering a fantastic rating on the product! -Jess
- Pros mentioned:Color
Super TV at a Nice Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for the money. Very black blacks and nice bright colors. I chose it over the same priced Samsung only this one comes with Direct-Lit LEDs. Needs a soundbar but that's pretty normal. Remote is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, KevinG! Thank you for your feedback on our BRAVIA X85K 4K HDR TV. We're delighted to hear that our TV meets your expectations. Good to know you appreciate the new standard remote with simplified buttons for ease of use. We always strive to deliver the best picture quality with our TVs. I recommend the S2000, A3000, A5000, or A7000 soundbar models to complement the TV audio. Thanks again for choosing Sony! -Jess Sony Social Support
- Pros mentioned:Picture quality
Sony TV 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at great price Sony always has great quality and value. They last a long time. I changed from a 46" to 55" and it did not take up anymore space.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DEE9, Thank you purchasing the 55" X85K! It's wonderful to know your appreciate the solid reputation for our TVs exceptional durability and this X85K is no exception. At Sony we strive to put forward the best possible products for our customers. Thanks for leaving us such a fantastic review! Our team will definitely be happy to read what you wrote. Enjoy! -Jess
- Pros mentioned:Picture quality
I would recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for the bedroom. Great picture and sound.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Viewing angle
Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wide angle viewing is hazy, pic is great in front.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asus17, thanks for choosing and purchasing our product. We're glad you like the picture quality of the X85K. We understand your feedback regarding the viewing angle of your Sony unit. The best viewing distance depends on the size and the display resolution of the TV. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. When watching the TV from a suitable distance, we recommend to look away from the TV every now and then, or try watching it at a different viewing angle. Please check this link for more details:
https://www.sony.com/electronics/support/articles/00008601?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl
- Pros mentioned:Ease of use
Great Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony TV was relatively easy to get set up with our Sound Bar and Universal Remote. Great Purchase. Salesperson was very helpful with making the decision of which TV to choose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoseM, Thank you for the 5-star rating! We're delighted to hear you like the ease of setup of your new Sony X85K. And good to know that you had an amazing shopping experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Love the picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and price. Your guys where in and out of house, very professional. I wish I would have gotten a larger picture, thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FernandoA, You definitely made the right choice! We're thrilled to hear you are enjoying the superb performance and outstanding 4K HDR picture this TV delivers. It's amazing to hear that you were assisted well by our local dealer. At Sony we strive to put forward the best possible products for our customers. Thank you for purchasing the 55" X85K TV and for choosing Sony! -Jess
- Cons mentioned:Price
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been great. I would recommend a Sony for sure. Very good product for the money. It’s is priced high but get good at the end . It will last a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonythebest2024, Thank you for the 5-star rating! Choosing this TV will definitely be worth it! It's good to hear you like the excellent picture quality and overall performance of the TV. Glad to know you are very satisfied with your purchase. Thank you choosing Sony! -Jess
A must have for anime watchers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product assembly and set up was easy and the channels it holds are great! A heads up for anyone trying to watch crunchyroll that it’s only going to be available on new Sony tvs since their acquisition of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshK,
How are you today? Hope you are okay. By the way, thank you very much for appreciating how great our Sony TV, how easy to set it up and how great the channels/programs that you'll get with it. For anime lovers, tons of anime programs via Crunchyroll App once available in the Apps Store. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality
My new Sony TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase, the tv is great. Great resolution, awesome sound. Totally recommend this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, PatriciaP! Your satisfaction with the amazing picture, sound quality, and overall performance of your TV are greatly appreciated. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Thank you for offering a fantastic rating on the product! Enjoy! -Jess
- Pros mentioned:Picture quality
Happy with my 55" Sony TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, bright picture. Easy set-up. Replaced a 10 year old Vizio and is a huge difference in picture quality. Only thing that is bothersome are the stand legs. Wish the screens were mounted on center stands so TV can be easily positioned on stands less than the width of the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Macbookuser,
Thank you for the purchase! We're glad to hear you're happy with the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Must buy!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! The size is perfect as well as the picture quality and sound. There’s an endless amount of apps available; along with liv tv stations by Sony. It’s a great tv to have when cutting the cord with cable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alliemcs,
Thank you for the purchase! We're glad you love the picture, sound quality, and smart features of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Ease of use, Picture quality
sony tv 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv system has a nice quality sound very easy to use i am enjoying every minute of it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkoRio,
That's great to hear! We're glad that you're enjoying the sound quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is my second Sony Bravia. I like the regular updates. The picture and colors are great. I am having problems hooking up my Bose Speaker - I have to disconnect and pair again. I think I’m doing something wrong and have not been able to find a solution through the internet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandyFromNevada,
Thank you for purchasing the 55" X85K. We're sorry you've been running into difficulty. You can connect Bluetooth devices such as headphones or speakers and enjoy TV sound through those devices. The steps to troubleshoot Bluetooth® connection issues between your audio device and Google TV device will depend on the symptom. Follow the troubleshooting steps provided on the link below for the symptom you are experiencing.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85k/articles/00175078
If you need help or more information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Despite your concerns, we're happy to hear you like its impressive colors and overall picture quality. We're also glad that you appreciate the regular updates that improves the functionality and features of your TV. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Sony quality is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace a 15 year old Sony television and was pleased that the quality of Sony continues to stay supreme. Great picture and audio. Fits our room well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scottm, Amazing! We're thrilled to hear you are overall pleased with the performance of your Sony X85K. We're also happy that you appreciate the outstanding picture and sound quality of this TV. It sounds like we hit the mark with the X85K. Thank you for upgrading to your new 55" X85K and for trusting Sony! -Jess
- Pros mentioned:Refresh rate
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for the price. Let’s not mention that with this price tag you get a 120 hz refresh rate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nido, we're glad you like your new TV! Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Very good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and for the price does everything I need it to do
I would recommend this to a friend - Pros mentioned:Picture quality
Loving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture! It was very easy to setup, it has a ton of bells and whistles that I'm still experimenting with, and at it's price point it is top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luke, Awesome! We're very pleased to hear that you love the superb picture quality, ease of setup, and overall features of your Sony X85K. Thanks for choosing Sony! -Sam