Customer Ratings & Reviews
- Model:
- KD55X85K
- |
- SKU:
- 6501540
Customer reviews
Rating 4.7 out of 5 stars with 791 reviews
(791 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been great. We love the picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent. It's just what we were looking for. Perfect picture color. Sound is better than the old Sony we had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathy, Thanks for sharing your 5-star review and impressive experience with your Sony X85K 4K HDR TV. Your satisfaction with the features and capabilities of your TV are greatly appreciated. We always strive to deliver the best picture and sound quality with our TVs. Thank you for purchasing the 55" X85K and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55”
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, the picture and sound are awesome. Prior to this I had another Sony Bravia, which I had for 10 years, worth the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielP, Thanks for sharing your exceptional experience so far with your new BRAVIA TV. The X85K is a great choice for an upgrade. We are extremely happy to hear you are enjoying the exceptional 4K HDR and outstanding sound quality of this TV. You can't go wrong in choosing this great TV. Thank you so much for your purchase and for trusting Sony! -Jess
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Gaming tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 120 hrtz 4K 120 hrtz tv compatible with the PlayStation 5. Has built in aiming reticle for fps games. Fantastic and buttery smooth performance on games that allow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricT, Choosing this TV will definitely be worth it! We are extremely pleased to hear you are enjoying the features, especially the support for 4K at 120Hz signal format to allow for PlayStation®5 compatibility, incredible picture quality, and overall performance of this TV. It's good to know it works great with your next-gen gaming consoles. That said, you're a winner with 4K/120fps. With 4K/120fps as specified in HDMI 2.1, the BRAVIA X85K gives you smooth and clear movement for responsive gameplay. Enjoy smoother motion and transitions on this Sony BRAVIA 4K TV with high 120Hz refresh rate. You'll also see sharp details in fast moving scenes with Motionflow™ XR. The flush surface design keeps you focused on the action. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this Television! Sharp picture quality, great sound, and comes with a few good apps. Download new apps flawless & Bluetooth ready.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrM201,
Thank you for the purchase! We're glad to hear that you love the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy Sony customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to replace a 15 year tv, the picture is amazing, especially for watching sports and I love all the features of a smart tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TravelCat,
Awesome! Good decision in getting a new TV and we're glad that you chose our Sony KD55X85K TV. We're happy that you are amazed by the picture quality of the TV, especially when watching your favorite sports channels. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
My Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m getting the hang of all the features this TV has. Everyday I find something new and useful. Love my Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaG,
Amazing! We are extremely pleased this X85K suits your needs and expectations! We always strive to deliver the best picture and sound quality with our TVs. Get the most out of your TV through the Help Guide or BRAVIA usage tips page and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, please visit the link below.
https://www.sony.com/electronics/support/articles/00291490
Thank you for your purchase and for choosing Sony!
-Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great LED TV with snappy UI
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great tv. Bought it mainly for gaming. I do have to be honest though. Not as seamless integration, as people say. It’s simple integration for average user, PnP, but those looking to use Dolby, HDR, and 120hz, will be left switching as you go between types of content. Outside of that, great picture and good motion management. A little salty it doesn’t include a BRAVIA CORE subscription.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi simulateddave,
Amazing! We are thrilled that you are satisfied with the exceptional picture quality, fast user interface, great motion feature, and overall performance of the X85K. We truly appreciate your input with the features integration, and we are sorry if this model doesn't have movie credits for BRAVIA CORE™.
*Eligible TVs include Z9K, A95K, A90K, A80K, A80CK, X95K, X90K, X90CK, X80CK, Z9J, A90J, A80J, X95J, X92, X90J, A80CJ, X90CJ, X91CJ and X80CJ.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
If there's something we can do to help or you may need more information/technical assistance with our product, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONY Sells itself.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great television. Originally had bought the LG QLED but returned it for the Sony…the quality much better though the LG rated better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TracyH, We are glad that you like the quality of your new Sony BRAVIA X85K 4K smart Google TV. You chose the best brand this time. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy Viewing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality and Value for the price. really enjoying it, and the tech at Best Buy was very helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LloydW, Awesome! Thank you for the positive review! We're glad you are enjoying the impressive features of your Sony X85K. It's amazing to hear that you were assisted well by our local dealer. At Sony we strive to put forward the best possible products for our customers. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Glad we got it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is crisp and clear. Easy to set up with house hold tools. I am still getting used to the sound. It is just different than what I am used to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pumpkinseed,
Awesome! We're glad you like the picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Outstanding TV, best bang for buck 100% !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, & the picture on it, well worth every dollar spent on it, would highly recommend if you do not want to spend alot of money on one, but also get something that’s well worth your money !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonioA, Thank you so much for such an awesome review, and we are so pleased to hear you like your new BRAVIA X85K 4K TV! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. We're also glad you are enjoying its incredible picture quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Recipe for excellence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only a “55”? Only a Sony? A Bravia? This is the recipe for excellent viewing. A Sony Bravia does not disappoint!! Great picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NancyM, Awesome! We are glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not a OLED but, it's picture and quality is without a dought superb.. I have purchased a lot of TV's in past and i think Sony is the best. It takes sometime to set up the Dolby vision, etc. But well with it.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Bevvvey! We're glad that you are impressed with your new Sony X85K 4K LED TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfecta
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente definición sonido y pantalla súper ligera
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
X85k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality I added the Bravia cam and it blends picture with where you sit in room and gesture control increases volume with hand movement
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CWalker,
Thank you for the purchase! We're happy to hear that you like the picture quality and the smart features of the Bravia cam. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Vibrant Colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves our Sony 55 there were other brands we looked at but this had more clarity and the colors/picture are so vibrant and picturesque.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AWESOME, We're delighted to hear that you like the picture quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony smart TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Good sound and good picture. I love it.
I would recommend this to a friend Rated 5 out of 5 stars
Easy set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture and easy set up! Nice refresh rate.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent 4K for the price range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent LED 4K TV. The picture is beyond what I expected for this price range. I love the Google TV and how fast the processor is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IndraS,
That's great! We're glad to hear that you like the 4K picture quality and price point of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David



















