Customer Ratings & Reviews
- Model:
- KD55X85K
- |
- SKU:
- 6501540
Customer reviews
Rating 4.7 out of 5 stars with 791 reviews
(791 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture, great price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture on this TV that is reasonably priced. It is a good quality TV. The speaker on the TV is great if you don't have a sound system attached.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsK, We are extremely pleased to hear you are enjoying the BRAVIA X85K and its outstanding picture quality. Glad to know you appreciate the amazing TV speakers as well as the reasonable price of the unit. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Easy to use and fantastic picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate at Chapel Hill was very helpful in answering my questions. The TV is better than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating and review, ToddD. Glad to know that you were assisted well by our local dealer and you appreciate the very good performance of this TV. It's amazing to hear it exceeded your expectations. Thank you so much for purchasing the 55" X85K! Have a great day! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Tv review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a league above all others. Color quality 8k hd and is 100 percent compatible with my ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RumaelJ! Choosing this TV will definitely be worth it! Thank you for taking the time to write such a wonderful review of your experience with your X85K LED 4K Ultra HD Smart TV! We are extremely pleased to hear you are enjoying the features, incredible picture quality, and overall performance of this TV. Glad to know it works great with your PS5. Thanks for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the picture and speed have been great but here lately the speakers have been crackling, not everytime but enough to be a problem since its only a month old and for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephH, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your new Sony unit. It's recommended to check your audio settings to ensure that the TV speakers are selected correctly. This can be done by accessing the Settings menu on your TV, navigating to Display & Sound → Audio Out → Speakers, and ensuring "TV Speakers" is selected. Additionally, if your TV model provides a Problem Diagnosis option for Picture/Sound symptoms, performing this diagnosis could help identify or resolve the issue.
Please follow these links to isolate the issue:
https://www.sony.com/electronics/support/articles/00020051
https://www.sony.com/electronics/support/articles/00012291
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony.
~Earl
- Pros mentioned:Gaming
Rated 5 out of 5 stars
Perfect for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv, perfect for gaming and watching movies/shows. This was an upgrade for me from a 60hz LG for gaming purposes and it hasn’t disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Thank you for upgrading to your new Sony X85K! We're thrilled to hear that you find it perfect for gaming and watching movies/shows. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Crystal Clear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my PS5 pro. Movies/shows also run great on tv installed apps which my samsung had struggled with.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great! I’m constantly running movies on it! The picture looks great and the remote is very responsive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielW, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional picture quality of your Sony X85K TV. Glad to know you appreciate the TV responding fast to input from remote that is also noteworthy. Thank you for upgrading to your new X85K and for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Additional TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased as a 2nd TV for a spare bedroom for guests. It has a great picture and is exactly what we were looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleG, Thanks for purchasing our 55" X85K. We're truly happy to hear you are enjoying everything about this TV, especially the excellent picture and amazing performance. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Smart tv not so smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a sound bar due to the low quality of the sound on the tv. Manual needs more clarification. Turning the tv on defaults to internet connections versus cable programs atter following the set procedures, Has good clear picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolD, We appreciate your feedback. It's good to know that you were able to set it up correctly. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. To know more about the features and capablities of your new TV, you may find this link helpful: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-11.html. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid this television is top notch. It delivers everything from picture to sound to looks. Sony is quality as always.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTVReviewNestBuy, Thank you for the feedback on your experience with your Sony X85K TV. While we're glad you like the amazing picture and sound quality of this TV. You chose the best TV brand! Enjoy smoother motion and transitions on this Sony BRAVIA 4K TV with high 120Hz refresh rate. You'll also see sharp details in fast moving scenes with Motionflow™ XR. The flush surface design keeps you focused on the action. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Looks great !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great Tv! Looks great on ps5! It has the 120 htz HDMI port that is compatible with playstation!!! ++++
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JoeS! Choosing this TV will definitely be worth it! Thank you for taking the time to write such an in-depth review of your experience with your X85K LED 4K Ultra HD Smart TV! We are extremely pleased to hear you are enjoying the features, especially the support for 4K at 120Hz signal format to allow for PlayStation 5 compatibility, incredible picture quality, and overall performance of this TV. Glad to know it works great with your PS5. Thanks for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great gaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV, 4k 120hz clean picture with many color options and power saving modes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaftCaptainJoji, Amazing! It's wonderful to know that you like the well-integrated features, impressive picture quality, and overall performance of your X85K We agree that this TV is great for gaming or watching your favorite movies. That said, you're a winner with 4K/120fps. With 4K/120fps as specified in HDMI 2.1, the BRAVIA X85K gives you smooth and clear movement for responsive gameplay. You will also enjoy brightness, reproducing colorful scenes even in bright rooms on this LED TV. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Would buy again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great communication on delivery by Best Buy. TV has outstanding picture and sound- was super easy to set up and install.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarM, Awesome! We're glad you like the outstanding picture and sound quality, ease of setup and installation of your new Sony X85K. We're looking forward to your next purchase and thanks for choosing Sony! -Sam
- Pros mentioned:Gaming
Rated 5 out of 5 stars
STAFF RECOMMENDED I UPGRADE my choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by a staff member. I was going to buy a lower level TV. My son loves it for playing video games on his Play Station 5. We are thrilled with it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MelanieG,
That's great! We're glad that you made a good decision on upgrading your TV choice instead of getting a lower-level TV. Nice to hear that your son enjoys playing his PS5 games on your new Sony 55" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Keep enjoying and thank you for choosing Sony. - Marco
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A consistently excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY picture quality, especially the rendering of human flesh, is excellent, as always. I've had insufficient time to eval other features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Biomed, That's very generous of you! Thank you for the kind words and review of your X85K LED 4K Ultra HD Smart Google TV. We're glad that you like the outstanding picture and you definitely made the right choice with this TV for an upgrade. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color . Beautiful view. I would like to upgrade maybe bigger one in future
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RohineshC,
Thank you for your positive feedback! We're glad to hear your enjoyable viewing experience with your X85K TV. Sony's commitment to customer satisfaction is our top priority. We are looking forward to your next purchase. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Is The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as you'd expect from Sony products, this 4K television delivers brilliant picture quality and outstanding sound. Easy to assemble and get up and running, this set will give years and years of enjoyment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1Mike2,
You made the right choice! We're glad that you are enjoying the sound and picture quality of the TV. It's also great that you had an easy time setting it up. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
1st time Sony buyer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp, clear, and very smooth with 120hz refresh rate. First time Sony tv purchaser and I have been blown away by the quality and user friendliness. Also the interface is very smooth and responsive!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fernando, Great! We're glad that you are enjoying the picture quality of your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the bee's knees and has a beautiful picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronL, Great! We are extremely pleased this X85K suits your needs and expectations! Glad to know that it fits well in your living room. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess



















