Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 791 reviews
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome tv with google tv so simple to set up gret picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanP, We're thrilled to hear that you like the picture quality and ease of setup. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good budget tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build color and sharpness. Takes s little getting used to the operation coming from a samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, BernardB! We're thrilled to hear you are overall pleased with the amazing performance and excellent picture of your Sony X85K. Get the most out of your TV through the BRAVIA usage tips page and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more information about helpful content for your TV, please visit the BRAVIA usage tips page below.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85k/articles/00291490

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 55" Class X85K TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Sound is great with purchase of a sound bar. Overall, very satisfied with my new TV. It also looks very nice on the living room wall. I would recommend this make and model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AAHS, Thank you for the great review! We're glad you like the excellent picture and sound quality of your Sony X85K and good to know that you're satisfied with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price, pair with my nvidia pro and 5.1 Sony core series system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AustinR, Thanks for this amazing review of your X85K! Choosing this TV will definitely be worth it! We're glad you are enjoying the amazing picture quality and it works great with your Sony home theater system. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for purchasing our 55" X85K and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony are great TVs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to get out the box set up interface with smooth and clean audio sound was great no awesome the visuals are beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackS,

      Thank you for the 5-star rating! We're glad to hear that you like the easy setup function, picture and sound quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exactly TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv the picture quality the sound is excellent. The screen is very beautiful the seating is clear to seat up I recommend this tv .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evea,

      Very nice! Thank you for the 5-star rating and we're glad to hear that you like the picture and sound quality of the TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with my new TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. This is my first Sony tv and I'm really enjoying it. The picture is great. This is a really good tv. I would definitely buy this tv again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebeccaW, We are glad that you are really enjoying your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It is everything I was looking for! The picture is GREAT! Needed to get a sound bar for better sound quality as I wanted better sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenG, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Sony TV - Great buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Bought it for our son and he uses it a lot for gaming. Great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MegganS, Thank you so much for such a fantastic review, and we are so pleased to hear you like your new Sony X85K, especially the outstanding picture quality and gaming performance! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Thank you for purchasing the 55" X85K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Black Friday deal. It does the job. I usually stick with samsung products but this was a better deal. Has bottom firing speakers which sounds really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Denji01,

      Thank you for the 5-star rating! We're glad to hear you like the sound quality of the TV speakers. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty dang solid!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is honestly all I could ask for. No real issues! If I had any complaint the stands are pretty long and make it annoying to find the surface to fit the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew,

      Thank you for the purchase! We're glad you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Image is clear and crisp and size is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SPgen, Awesome! We're glad you like the picture clarity, crisp display, and perfect size of your Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely it is a great tv. Colors and details of the images are good. If I evaluate it in terms of price performance, I must say that it is a very good choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erdem,
      Thank you for such a great review! We're happy to hear you like the colors, great images, and overall performance of your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia X85K Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality T.V.! No problems aside from not being able to connect my home stereo to it, (no aux port), this T.V. Only supports an Optical Audio Port or a USB port, which I had not anticipated. I attempted to purchase converter cables for it, (optical to aux), but found that there are multiple obstacles preventing my T.V. from doing so. Long story short, I have decided to invest in a Sony Soundbar which I have also purchased from Best Buy, I am expecting it in a few days! Otherwise, the quality and performance of the T.V. Is great, 100%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LanceO,

      We appreciate the 5-star rating and we're glad to hear that you're enjoying the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Consumer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity Excellent sound quality Great customer service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PurnimaP, Great! We're truly delighted to hear that we've matched your expectations with your new Sony X85K LED 4K HDR TV. Your satisfaction with the incredible 4K HDR picture, excellent sound qualityand overall performance of your TV are greatly appreciated. It's amazing to hear that you were assisted well by our local dealer. At Sony we strive to put forward the best possible products for our customers. Thank you for purchasing the 55" X85K TV and for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pk40

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product it has everything we wanted price was a little high

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhillipK, We're delighted to hear that we've matched your expectations with your new Sony X85K LED 4K HDR TV. Your satisfaction with the stunning 4K HDR picture and overall performance of your TV are greatly appreciated. We always strive to deliver the best picture and sound quality with our TVs. Thank you for upgrading to your new X85K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality, & great price . Would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanaK,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Wood buy again.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Better TVs cost three times as much. Easy to set up. Good remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Loren!

      We are happy to know about your satisfaction with the ease of setup, user-friendly remote control, and reasonable price of the KD55X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is better than expected. The sound quality is perfect no need for a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosZ, You've made an excellent choice! Thank you for upgrading to your new Sony X85K. We are truly happy to hear you're satisfied with your purchase and it matches your expectations. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the picture quality of the Sony. I run the audio through my home stereo so I can't give an opinion of the on board speaker system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi monitor, we're glad you like the picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US