Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 791 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the most lovely picture. I can really tell the difference between our other tv. I would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DorothyS, Thank you for sharing this amazing review of your BRAVIA X85K. We're glad to hear you appreciate the exceptional picture quality and you've seen the overall improvements of this TV over your other TV model. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price this TV has great quality and displays HDR really well. Works great with next gen consoles!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Misaelx,

      Awesome! We're glad to hear that you like the display and price point of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Functions of remore are easy also. Very convenient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cecil, Awesome! We are extremely pleased to hear it matches your expectations and you like the incredible picture and sound quality this TV delivers. Glad to know you appreciate the new standard remote with simplified buttons for ease of use and smart Google TV features of this TV. It sounds like we hit the mark with the X85K. Thank you so much for purchasing our 55" X85K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great good size and the sound is good I will buy a sound bar too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmanuelT, That's fantastic! Thank you for giving the product a perfect rating! We're happy that your investment is worth it! It is wonderful to hear you like the size, amazing performance are having an enjoyable watching experience with your new X85K LED 4K Ultra HD Smart Google TV. If you're planning on getting a specific audio system, we recommend the HT-A3000, HT-A5000, HT-A7000, or the HT-A9 to complement the TV audio. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" Class X85K LED 4K

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV so far has a pretty clear picture and good sound. I'm enjoying it...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraM, Awesome! You've made a great choice! We are truly delighted to hear your satisfaction with the amazing picture and sound quality of your 55" X85K. Thanks for the perfect star review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. Beautiful color and clear pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargaretD, Thank you so much for sharing your experience so far with your Sony X85K LED 4K TV. We're truly delighted that you love the amazing features and you are enjoying the exceptional 4K HDR picture quality of this TV. You chose the best TV brand! Thank you for sharing such a wonderful shopping experience and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to configure and understand all the features and options for a technological challenged senior. Picture quality is great. I think this tv is quite smarter than me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary, Thank you for the feedback on your experience with your Sony X85K. While we're glad you like the great picture quality, we regret to hear you're having some difficulties with the configurations and features of your new Sony TV.
      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55'' tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony 55'' tv , is a great purchase and beat of all is great picture quality. lots of app that could be downloaded to the tv as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Ray920! We're glad that you are happy with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. The Best Buy employees were knowledgeable and helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaraS, Awesome! We're glad you like the great picture quality of your Sony X85K and good to know you had an amazing shopping experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great TV… Paired with an LG bar and sub. No problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has such a bright and clear picture. The sound is perfect. It is a great value and I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kcox,
      Awesome deal! We're glad that you appreciate the picture and sound quality of your new Sony - 55" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for the 5-star rating and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, nice clear picture and sound clear. Getting different legs as we have toddlers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaM, Great! Thank you for the awesome feedback! We really love to hear you are enjoying the exceptional picture and sound quality of your X85K LED 4K Ultra HD TV. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the picture is amazing much better than our old TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizP, Thank you so much for giving the product a perfect rating! It's really amazing to hear you are pleased with the overall performance and incredible picture quality of your X85K Sony LED TV! And good to know you've seen the overall improvements of this TV over your previous TV. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, great picture, great sound (for a bedroom) … highly recommend this one !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MortalX, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 55” X85K TV. We are also thrilled to hear your purchase went well and you are enjoying the excellent picture and sound quality of this great TV. At Sony we strive to put forward the best possible products for our customers. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself and I like it so much that I am buying one for my daughter. Great color and picture and the perfect size for my room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julewitt, Thank you so much for such a wonderful review, and we are so pleased to hear you like your new BRAVIA X85K TV! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Also, thank you for planning to purchase another X85K for your daughter. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV is the best I've ever had, the picture quality is so clear and beautiful, so natural also, I love it and recommend this TV to all,.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrmaeS,

      Amazing! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound. Can't ask for anything more in a TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottC, Awesome! You've made a great choice! We are truly delighted to hear your satisfaction with the superb picture and sound quality of your KD-55X85K. Glad to know it matches your expectations. Thanks for the perfect star review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the brand to buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color & sound quality. So glad to have it installed & can enjoy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing, CeceliaH! We're glad that you are happy with your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sharp images. Love this tv! Switched from Samsung but now will get Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nico59, Amazing! We are thrilled to hear about your excellent experience with your new Sony X85K TV! You chose the best TV brand! We appreciate your awesome review. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony x85k

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Tv pairs perfectly with the ps5 no issues at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewH, It's wonderful to know it works great with your PS5 and you are having an enjoyable gaming experience with this TV. It sounds like we hit the mark with the Sony X85K. Thank you for upgrading to your new 55" X85K and for choosing Sony! -Jess Sony_US