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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 793 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the brand to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color & sound quality. So glad to have it installed & can enjoy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing, CeceliaH! We're glad that you are happy with your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and ease of setup. I looks great up on the wall, and goes great with a game system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Necro,

      We appreciate the 5-star rating and we're glad to hear that you love the picture quality and easy setup function of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture so far no problem's Added sound bar I think sound would be ok without But sound bar sounds better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceD,

      Thank you for the 5-star rating and we're glad to hear that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TVdd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Sony puts out a great product. I would recommend Sony over other brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielD, Thank you so much for such an amazing review, and we are so pleased to hear you like your X85K! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv it looks and sounds great playing 4K on it is unbelievable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brotherren, You've made an excellent choice! Thank you for upgrading to your new Sony X85K. We're delighted that you like the rich, vibrant 4K HDR picture and superb sound quality of the TV. We're also happy to know you are having an enjoyable watching experience with this TV. Thank you for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound. Can't ask for anything more in a TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottC, Awesome! You've made a great choice! We are truly delighted to hear your satisfaction with the superb picture and sound quality of your KD-55X85K. Glad to know it matches your expectations. Thanks for the perfect star review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace my old Vizio and to get 120hz for my PS5. If you have a ps5 look no further than a sony. You wont regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Blueprint,

      Thank you for the purchase and we're glad to hear you like the Sony television for your gaming experience. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony x85k

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Tv pairs perfectly with the ps5 no issues at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewH, It's wonderful to know it works great with your PS5 and you are having an enjoyable gaming experience with this TV. It sounds like we hit the mark with the Sony X85K. Thank you for upgrading to your new 55" X85K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the money. Very bright, very sharp picture. Great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyrF, Thanks for sharing your awesome experience. We are glad that you like the quality and features of your new Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than my 77

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the beat TV for the dollar. Love it more than my LG 77

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RossK, Thanks for this amazing review of your Sony X85K! Choosing this TV will definitely be worth it! We're glad you love the exceptional 4K HDR picture quality this TV delivers and you are having an enjoyable watching experience. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Thank you so much for purchasing our 55" X85K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Easy set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and easy set up! Nice refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Flatscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture in every respect. I could watch this flatscreen every day for weeks on end.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Aficionadoeduardo! We're glad that you are enjoying your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price range it is a good TV. The only downside is if there’s any light in the room creates a glare on the TV. At night time (or no light) the pictures amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicx,

      Thank you for purchasing the 55" X85K. We're happy to hear you like most of the features and overall performance of the TV. Your feedback is extremely important to us and is very much appreciated. This TV doesn't feature X-Wide Angle and X-Anti Reflection technologies. If you really want the best viewing experience, it's a good idea to turn off all lighting sources as Sony TVs look the best in the darkest environment possible. Light from windows and lamps may cause glare on the TV screen. Using a brighter Picture Mode, like Vivid or Standard, will also help reduce reflection while watching TV or gaming.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, sets up easily. Perfect size 55 inch for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Razdaz, Thanks for the positive feedback! We are happy to hear your purchase went well and your satisfaction with the ease of setup, stunning 4K HDR picture and overall performance of this TV are greatly appreciated. It sounds like we hit the mark with the X85K. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Is Smooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV made me realize the human eyes can indeed, see more than 5 frames

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DudeNamedAless, We are thrilled to know that you are pleased with your new Sony BRAVIA TV. The X85K is a great choice for an upgrade. We always strive to deliver the best picture quality with our TVs. Thanks for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Led smart tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always bought Sony products and just like the clear picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunflower, Thank you so much for the 5-stars review and for being one of our long time customers! We're really glad to hear you're happy and satisfied with the excellent picture quality and impressive features of your new Sony X85K. Thank you so much for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New 55” Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television my first smart tv easy to use picture is great sound is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paulmcafee, Perfect! Thank you so much for sharing your experience so far with your X85K Sony LED 4K TV! We are extremely pleased you are enjoying the smart Google TV features, excellent picture and quality. The X85K is a great choice for an upgrade. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the tv and the Sony soundbar. Tv is nice and the picture quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stefan,

      You made the right choice! We're thrilled that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" version is so good, that my parents bought this 55" version. They love the picture, and they sit far away from their tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi crazynick44,

      Thank you for the purchase and we're glad they like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Best thing my EX ever did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ex recommended me this TV cause she worked there. Best thing she ever did. The resolution and quality is unmatched

    I would recommend this to a friend
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