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Customer Ratings & Reviews

Your price for this item is $169.99
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Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 791 reviews
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace my old Vizio and to get 120hz for my PS5. If you have a ps5 look no further than a sony. You wont regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Blueprint,

      Thank you for the purchase and we're glad to hear you like the Sony television for your gaming experience. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the tv and the Sony soundbar. Tv is nice and the picture quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stefan,

      You made the right choice! We're thrilled that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, does everything my PS5 requires at max settings!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanT, we're glad you love our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and 55 is a great size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about the Sony 55 tv. Didn’t have anything I disliked about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nana, Thank you for sharing your feedback with us. We are ecstatic to hear you love everything about the Sony 55" X85K. The smart Google TV features and amazing picture quality of this TV is fantastic and it's great to hear you agree as well. Thank you for your purchase and for choosing Sony! Sony's commitment to customer satisfaction is our top priority. -Jess Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and value! A great addition to my movie room!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Subwoofer, Thank you for sharing such an excellent shopping experience. We're delighted that you like the rich, vibrant superb picture quality of the TV. We're also happy to know you are having an enjoyable watching experience with this TV. Thank you for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is our go to manufacturer for TV's......picture is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyP,

      Thank you for the review! We're glad to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image and sound 100% recommend good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Anthony! You definitely made the right choice with this TV. We are thrilled to hear you are having an enjoyable watching experience so far with your new X85K Sony LED 4K TV! Glad to know your purchase went well and you overall satisfied with your purchase. Thank you for purchasing the 65" X85K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase I’ve made this year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv looks amazing. Also the remote is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nello,

      Very nice! We're glad to hear that you like the remote control and the television. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clear picture, it is what you expect from a Sony TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Informant,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Okay’ish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good TV, but I exchanged it for X90. I had the older generation X800H and X900H, and X85 was not better than any of those. X90 is significantly brighter and has better dynamic range.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simon,

      Thank you for the purchase. Your feedback is greatly appreciated. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price worth the money, good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, KaitlinO! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv is great. It has clear sound and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hhh76017,
      Wow! It's nice to know that you are enjoying the awesome picture and sound quality of our Sony KD55X85K TV. Thank you for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" version is so good, that my parents bought this 55" version. They love the picture, and they sit far away from their tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi crazynick44,

      Thank you for the purchase and we're glad they like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Thing I bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best TV. I bought a fantastic, super clean picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerranceT, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 55” X85K TV. We are also thrilled to hear your purchase went well and you feel this is the best TV that you've purchased. It sounds like we hit the mark with the X85K. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great with amazing image and home screen navigation. Would highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KevinS,
      That's awesome! We're glad that you are pleased with the picture quality and how easy for you to navigate your new Sony 55" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you very much for recommendation and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    BigDog14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Sony because of picture quality. This unit maintains that standard, easy to watch using app's or streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigTom43, Excellent! Good to know you are satisfied with your purchase! We're happy to hear that you love the stunning HDR picture of this TV and huge range of apps from Google Play Store that make your life more fun and entertaining. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony 55 inch TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture period little hard to set up. But once I got passed that it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect 4k tv for gaming on consoles amazing picture and frame speeds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamalR, That's really cool! Thank you for giving the product a perfect rating! We're glad that your investment is worth it and you're having an enjoyable gaming experience with your X85K LED 4K Ultra HD Smart Google TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great picture, great price and quality. Short of a qled, you cant go wrong, whata great birthday gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hummmm,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you're happy with the picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Family room addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv for the price. Perfect size for our family room. Crisp picture in a well lit room. pairs nicely with our Sonos system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KitchenTV, We're glad that you like the picture quality and the size fits perfectly your family room. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US