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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 793 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 793 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size, fit and picture is great, but the speakers are terrible. Plan on buying a sound bar with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieK,
      Thank you for your time writing this review. While we are glad you like the size and amazing picture quality of your X85K TV, we're sorry to hear if the sound quality did not live up to your expectations.There are various settings that can be configured in Sound settings to improve the overall sound quality and the viewing experience on your Google TV. For details, please refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html?utm_source=glean

      Adding a soundbar to the TV is also a great idea for an immersive audio experience. You may want to consider our Sony soundbars that will perfectly match this TV. You may check our soundbar line up by visiting our website at https://electronics.sony.com/

      Should you need further assistance, feel free to contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We appreciate your feedback and thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Sony tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and picture I would recommend this tv to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Display1, Awesome! Choosing this TV will definitely be worth it! Thank you for taking the time to write such a superb review of your experience with your X85K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the outstanding features, especially the incredible picture and overall performance of this TV. It's sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony, settled on the 55" for my studio apartment. Paired with Sonos Arc surround and I've golden.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TifJ,

      Thank you for the 5-star rating! We're glad to hear you like the Sony television for your studio apartment. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. Picture and sound are amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRMA, That's excellent! It's really amazing to know you are very satisfied with your purchase! We always strive to deliver the best picture and sound quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our bedroom. Amazing color. Would definitely recommend to anyone in the market for a good tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Hang! We are truly happy that you are enjoying the amazing picture quality of your new KD-55X85K.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for recommending our X85K and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" Sony TV works perfectly for the bedroom. Great picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, That's great! We're glad you like the superb picture and sound quality of this TV and good to know it fits perfectly in your bedroom. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The quality is on point for gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RachelG, That's really cool! Thank you for giving the product a perfect rating! We're glad that your investment is worth it and you're having an enjoyable gaming experience with your X85K LED 4K Ultra HD Smart Google TV! It is amazing to hear you like the gaming performance and performance of this TV. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55” brava

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Has glare reduction , picture stays perfectly clear in bright loght

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GailD,

      Thank you for the purchase and 5-star rating! We're glad to hear that you like picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Its got the new 4k tuner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.0 atsc tuner. 4k. 120hz. Excellent streamer. Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdS1, You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the superb 4K HDR picture quality and features, especially the built-in ATSC/ATSC 3.0 (NEXTGEN TV) tuner and support for 4K 120Hz format of your BRAVIA X85K. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thanks for choosing Sony! -Jess Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful colors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony can never do you wrong. The colors and details look really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sabbs, Thank you for 5-star rating! We're thrilled to hear you like the excellent colors and details of your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sparky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and brightness. Great clarity and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sparky, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Song 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are full, bold and vibrant The picture is incredible! Depth like 3D

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerryC, Great! We're glad you like the vibrant colors, incredible picture quality and depth of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more pricey than other brands but you get what you pay for!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, SusanT! Thank you for giving the product a perfect rating! We're truly delighted to hear this great TV delivers excellent picture quality and amazing performance as well. Good to know you are overall satisfied with your purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv picture and sound good. One of my best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannC, We're very grateful for this positive feedback! Thank you for this amazing review of your KD-55X85K. It's wonderful to hear it meets your expectations and you are enjoying the excellent picture quality. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gray tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv everything as said on description and beautiful picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanD,

      We appreciate the 5-star rating and we're glad to hear that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was quick and easy great picture, fantastic with the ps5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrentM,
      Perfect! We're thrilled to hear that you were able to setup your new Sony - 55" Class X85K 4K HDR LED Google TV quick and easy. We're glad that you like the picture quality as well. Playing your PS5 with it is awesome! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, no complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Solid best bang for your buck in this price range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleD,

      We appreciate the 5-star rating and we're glad to hear that you like the picture quality and price point of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for our bedroom to use for the ps5 and streaming apps. love it!!! great video ans easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lexm,

      Thank you for the purchase! We're glad you like the television for your gaming and watching experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GOOD QUALITY TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has good picture quality. The only drawback is if you are viewing from the side, the picture is not as sharp. It was easy to set-up and start watching and I only have to use my cable remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      Thank you for the review! We're glad you like the picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you again for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A perfect upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony is fantastic and with the addition of the sound bar, it is perfect for our space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolI, Thanks for this amazing review of your X85K! Choosing this TV will definitely be worth it! We're glad you are enjoying the amazing picture quality and it works great with your Soundbar. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for purchasing our 55" X85K and for choosing Sony! -Jess Sony_US

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