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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 791 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Good features and a good picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jsf25, We're extremely pleased to hear you love your new Sony X80K LED 4K HDR TV and you appreciate everything about this TV. Good to know your investment is worth it. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has very good picture and sound. Price was good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobJ,

      Awesome! We're happy to hear that you're enjoying the picture and sound quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good Buy and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had Best Buy deliver and install the TV and the tech was very efficient and helpful in teaching my 88 year old uncle how to maneuver the remote. My uncle likes the TV for basic watching TVs and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DYoung, Thanks for the positive feedback! It's wonderful to know you love the rich, vibrant colors and you are having an enjoyable watching experience with this great TV. We are also glad to hear the installation of this TV turns out extremely well. It sounds like we hit the mark with the X85K. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for pc monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Using it as a pc monitor and couldnt be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi skittils,

      Very nice! We're glad to hear that you're happy with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Sound adequate but not great. Easy enough to use but requires use of two remotes to turn it on: one for the cable box and one for the TV program.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAG22,

      Thank you for the review and we're glad you like the picture quality of the TV. Soundbar is recommended if you want more powerful sound. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Cons mentioned:
    Tv performance

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works fine. But the combination of Google and Fios takes some learning. And the instruction manual is little more than useless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidwB,

      Thank you for the review and we're glad the television works fine. We're sorry if you're having a hard time with the Google user interface. You may visit our Sony support website for more information, guides and instructions on how to use this Google TV.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85k

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Pretty good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are great so long as all the lights in the room aren’t off, but great speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TVs getting better each year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Sony TV for our family - love the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkG,

      Awesome! We're glad to hear that you love the quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great for next gen gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarily used for gaming. PS5 and Xbox series x look great on it. No issues with 4k at 60fps. I haven't had the chance to see how 120 looks but my console say it's calibrated for it. The ARC input works great with my Sony sound bar and subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle, We are thrilled that you like the features and quality of your new Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV... Very easy setup. TV comes with an excellent warranty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Val01, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I only buy Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony, sharper picture better audio. Sony is #1

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaS,

      Thank you for the 5-star rating and we're glad to hear that you love the sharp picture and sound quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55” Class X85K 4K HDR LED Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is sharper and brighter. Great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the review, Leelee! We're glad that you are impressed with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase! -Craig Sony_US

  • Rated 4 out of 5 stars

    Mr. Paul

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a sony TV with a JBL sound bar they work together for good. I don’t use the HDMI cable because when you turn off the TV when you reopen it after 20 to 24 hours you need to disconnect the power cable from te sound bar and reconnect it to work properly. I just use the bluetooth connection and that’s work perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulA,

      We regret to hear you are having some audio issue with your soundbar. This is not the experience we want you to have. If only one of the devices is ARC/eARC compatible, the HDMI ARC/eARC feature can't be activated. Both devices being connected must support the ARC feature. Audio may skip also if there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.

      A separate article is available if you cannot establish an eARC connection or there is no sound when using a TV or audio system with the ARC/eARC feature on this link here: https://www.sony.com/electronics/support/articles/00020051

      there's something that we can do to help you, please email the below information to socialsupport@am.sony.com.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Despite your concerns, we're happy that you like most of the features and you like the amazing picture of your Sony X85K. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv in my budget/quality comparison and it hasn't disappointed yet. Only problem is it powers off while show is paused for only 5 minutes. Then you have to drill through the menu to start your show again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynos,

      Amazing! We are thrilled to hear about your excellent experience with your Sony X85K TV! It's wonderful to know you love the incredible picture and overall features of the unit. We're sorry you've been running into difficulty. We are happy to help look into this with you. Your TV may turn on or off for a variety of reasons. In the meantime, verify if the TV turns on or off at regular intervals such as 30 minutes to an hour, or if the TV turns on or off when an HDMI-connected device is powered on or off, check the settings of the TV on this helpful link.

      https://www.sony.com/electronics/support/articles/00032613

      To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. The software update improves the performance of the TV and includes key features, applications, bug fixes.

      If you need further assistance regarding your concern, you may send us an email at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number

      Thank you for choosing Sony!
      -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony internet connection issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, great sound, would not go to my internet. I tried booking it wireless, it wouldn't connect. I then tried connecting it by ethernet cord but it still wouldn't connect so I returned it and bought the TV I really wanted. I bought the Sony because it was nearly half the price of my preferred brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MLMullen, we're glad you like the picture and sound quality of our product. We're sorry to hear that you had returned your Sony unit because of the internet issue. It is recommended to check this link when dealing with internet connection issues:

      https://www.sony.com/electronics/support/articles/00127011?utm_source=glean

      We have our Support site that is always happy to assist. You may send us an email anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you consider Sony again. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55” 4k TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Speakers not that great. 4k awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveG,

      Thank you for the 5-star rating and we're glad to hear that you like the 4K picture quality of the television. Your feedback regarding the speakers is greatly appreciated. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Instructions???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we are able to watch something we want the picture is perfect. Only because of a lack of clarity of not having clear instructions it’s pathetic. Too difficult to understand or figure it out. This was a great problem setting up tv when taken out of the box. You might not have even included the paper instructions; worthless!!! The 3 stars would be a 5but lower because a lack of help; instructions.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Help, We're sorry to hear that you're having some difficulties with the picture quality and setting up the TV. This is definitely not the viewing experience we'd like you to have. Allow us to help and turn your experience around.

      You can configures display settings that adjust the picture quality, such as screen brightness.
      Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.


      https://helpguide.sony.net/tv/jusltn1/v1/en-003/07_08.html

      For further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better picture! Such a great investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrystalL, We're happy to hear this feedback! Good to know you're enjoying the excellent picture quality of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture and sound quality! Happy with purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan,

      We appreciate the 5-star rating! We're glad you're happy with the picture and sound quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color sounds are good picture is good. Good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesW,

      Thank you for the 5-star rating! We're glad you like the color and picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      Regards,
      David Sony_US