Customer Ratings & Reviews
- Model:
- KD55X85K
- SKU:
- 6501540
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Mr. Paul
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a sony TV with a JBL sound bar they work together for good. I don’t use the HDMI cable because when you turn off the TV when you reopen it after 20 to 24 hours you need to disconnect the power cable from te sound bar and reconnect it to work properly. I just use the bluetooth connection and that’s work perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulA,
We regret to hear you are having some audio issue with your soundbar. This is not the experience we want you to have. If only one of the devices is ARC/eARC compatible, the HDMI ARC/eARC feature can't be activated. Both devices being connected must support the ARC feature. Audio may skip also if there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.
A separate article is available if you cannot establish an eARC connection or there is no sound when using a TV or audio system with the ARC/eARC feature on this link here: https://www.sony.com/electronics/support/articles/00020051
there's something that we can do to help you, please email the below information to [email protected].
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Despite your concerns, we're happy that you like most of the features and you like the amazing picture of your Sony X85K. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Homemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, just the right size for our family room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nans, Awesome! We are so glad to hear that you found the perfect TV for you! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, looks great, sounds great, was what I needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joel,
You made the right choice! We appreciate the 5-star rating and we're glad to hear you enjoy the sound quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
Absolutely great upgrade from the 75
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is absolutely great. With the right settings gaming looks absolutely great on this tv with your PS5 or Xbox.
I would recommend this to a friend- Pros mentioned:Color
Great little TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Color and clarity for a little tv. Just what we needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVsnob, Awesome! We're glad that you appreciate the color and clarity of this TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
myu tv purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Very happy Fits my enclosure Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OrvalB, Excellent! We're thrilled to hear that the TV fit your enclosure and you're enjoying the sound quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Sony 55 TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again. Good quality picture and color. Ok sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
We appreciate the 5-star rating and we're glad you like the picture and color quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
My Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very good. Sound is a bit tinny. So far, so good! Pretty much need a sound bar, I think..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevendC, Great! We're glad you like the amazing picture quality of your Sony X85K. Sony’s commitment to customer satisfaction is our top priority. There is an Equalizer to fine tune the sound output of this TV. And you can also configure various settings related to the TV’s sound such as sound quality, volume level, sound mode, etc. according to your preferences to improve the overall listening experience on your TV. For more details, please refer to this link:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html
Hope this helps!
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
…..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Great for the price and Sony has a better picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, We're glad that you are happy with this TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thanks for sharing your review! Jay
Awesom tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV was a great deal. Still good 2 years later
I would recommend this to a friend- Pros mentioned:Picture quality
Take it or leave it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchased! Highly recommended for ps5 gamers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel1995,
Awesome! We're happy to hear you like the television for your gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!
Regards,
David
Geek Squad Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technicals were very professional, I was pleased with the professionalism and knowledge they both had. The installation of 4 TV’s was a pleasant experience. I will recommend Geek Squad installation to all my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kudos,
That's great! We're happy to hear you had a great experience with our customer service. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate the recommendation and thank you for choosing Sony!
-David
Excellent Best Buy Sales Staff and Television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an excellent experience with the knowledgeable staff member who gave us an excellent overview of various televisions. Extremely professional, helpful and informative. This TV is exceptional. Love it and Best Buy !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lindsey, We're happy to hear this feedback! Good to know you're satisfied with your purchase and we're glad you had an amazing customer service experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
Pretty good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are great so long as all the lights in the room aren’t off, but great speakers.
I would recommend this to a friendBuy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv does exactly what it’s supposed to, colors are amazing and what’s best you can game with amazing resolution! Highly favored this tv over others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheReviewer,
Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very informative and helpful. I returned the first tv it was an LG. I wasn’t happy with the picture quality. I exchanged it for a Sony with no hassles at all. I love the tv!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanJ,
That's great! We're glad to hear that you had a great experience with our customer service and liked your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY ALWAYS OFFERS THE HIGHEST QUALITY AND THE BEST VALUE ON ALL ELECTRONICS INCLUDING A VERY PROFESSIONAL AND HELPFUL STAFF
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LOUE, Thank you so much for the fantastic review! We're truly happy to hear you are enjoying everything about this TV. Glad to know that you were assisted well by our local dealer. Thank you for leaving us such a wonderful review of your 55" X85K and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Pleased with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far tv has been great, works well with my PS5. Picture is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenM,
Very nice! We're glad to hear that you like the picture quality of the TV for your PlayStation. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Best tv!!!!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv!!!!! Have hight technology and great quality and much more!!!! I really recommend it to everyone!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaricelT,
Perfect! We're thrilled that you are enjoying the functionality of the TV. Thank you for choosing Sony!
-Ralph
Great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. I had it installed on my wall and those guys were so professional and courteous. I can’t recommend Geek Squad enough….took away the old tv, cleaned…just so happy with them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TraceyD, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase. Good to hear everything has been taken care of you're now able to enjoy immersive, engaging cinematic experience in your home. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony! -Jess
