Customer Ratings & Reviews
- Model:
- KD55X85K
- SKU:
- 6501540
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new SONY TV is great! I have always liked SONY products but this is the first TV I have purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Congratulations on your first Sony TV, Working5683!
We're very happy that you got your first and new Sony 55" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony. - Marco
Best of the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best we had ever purchased at Best Buy and the customer service was outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarclenardB, We're very grateful for this positive feedback! Glad to know everything was taken care of and you are now able to enjoy immersive, engaging cinematic experience with this amazing TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing such a wonderful shopping experience! Thanks for choosing Sony! -Jess
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV have a 90 inch version in our living room love it, TV remote easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hello,
Amazing! We're delighted to hear how your new Sony TV perfectly fits your living room. Nice to know that you are having an easy time using the supplied remote. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris
Sony gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good replacement for an older 17 yr old Sony flat screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveH, That's awesome! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
New 55" Sony from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my Sony 55" television. I was really impressed with Eric who set up my TV and gave me detailed and clear instructions for use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolD
Thank you for the 5-star rating and we're glad you're happy with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
Tv best !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !! Best Tv I bought as me and my wife’s Christmas presents
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelH,
Wow, what a nice Christmas present! We are delighted to hear that you are satisfied with your purchase and loving the quality and performance of our KD55X85K. Enjoy and thank you for choosing Sony! - Marco
X85K good for 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an open-box excellent item, I really got it with a steal. Don't think it's necessary to buy 2023 version, because they would still come with Android TV OS 10 instead of 12, with 14 nowhere in sight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clark, Good to hear that you like your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! Erin
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brand so much that I purchased this one for my bedroom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AD1970, Congratulations on getting your new TV. We are thrilled that you like the smart Google TV features and your investment is worth it. You chose the best TV brand! Thank you for purchasing the 55" X85K and for the 5-star rating! -Jess
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, awesome resolution, super smooth display
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarC, That's really cool! Thank you so much for sharing your experience with your Sony X85K! We are delighted to hear it matches your expectations and how much you love the incredible picture quality, and overall performance of this TV. Good to know your investment is worth it. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess
Excellent TV picture.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has so far proven to be a reliable TV. We have two other models and we purchased this one for our grandchildren. So far excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nlindsay, Great! We're happy to hear that you are enjoying the picture quality of your TV. We're sure that your grandchildren will also love this. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
Sony t.v.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the television so far. Set-up by Geek Squad member was excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilesR, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
TV stands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV itself, but I did not like the two stands at each end of the TV I had to change them to a center stand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilipB, Thanks for sharing your experience so far with your new BRAVIA TV. We are truly delighted to hear you like the amazing 4K HDR picture and incredible performance of this TV. Your feedback regarding the supplied TV stand is extremely important to us and is very much appreciated. We apologize, the X85K's stand is not adjustable. It cannot be changed to a narrow position. Thank you for your purchase and for choosing Sony! -Jess
Tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv would recommend to anyone looking for this type of tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanI, Thank you for telling us about your experience with your X85K 4K HDR TV. We are extremely pleased to hear you are enjoying everything about this great TV, especially its superb picture and smart Google TV features. We really appreciate the recommendation. Thank you for choosing Sony! -Jess
Good product, good service, bad open box system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself was great. The service was fairly good. The only reason I'm giving this rating is because the TV was sold open box as "excellent". What this really means according to a Best Buy Employee is it has all "essential accessories". The accessory that I was missing even though I thought I was basically buying a like-new device was the TV stands. I found out "essential accessories" basically means anything that isn't replaceable: so in this case, JUST THE TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NonW, Thanks for your feedback and insights. We appreciate that you like the TV and service received from Best Buy. The BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
Major upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the previous samsung tv i had especially the audio!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aalex, Thank you for sharing this fantastic review of your 55" X85K. We're glad to hear you appreciate the picture and sound quality, and good to know you've seen the overall improvements of this TV over your previous TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for upgrading to your new X85K! Enjoy! -Jess
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and installation pleasant people to work with
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your brand new X85K LED 4K Ultra HD Smart Google TV. Thank you for leaving us such a wonderful review of your 55" X85K and for choosing Sony! -Jess
Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you this Tv very nice and your store 100/100
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElhamElazizi, Awesome! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
G treatment episodes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this purchase which is relaxing and enjoyable throughout the day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryW, That's really cool! Thank you for giving the product a perfect rating! We're pleased that your investment is worth it and you're having an enjoyable watching experience with your X85K LED 4K Ultra HD Smart Android TV! It is great to hear you like the amazing performance of this TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
Super vision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for leaving room & nice picture quality thanks to BestBuy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChetanM, Thank you for sharing such a wonderful shopping experience. We are extremely pleased it suits your needs and expectations! Glad to know everything has been taken care of. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Jess
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And the support system is really good with total tech
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuckySparky,
Many thanks for the 5-star rating! We always strive to deliver the best quality with our products and always aim to provide the best customer service experience possible. Thank you for purchasing our X85K TV and for choosing Sony! - Kris