Customer Ratings & Reviews
- Model:
- KD55X85K
- SKU:
- 6501540
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Glde i did it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get over how good the pitcher is! Works for me!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, we're glad you are enjoying our product. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
Great purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. So glad I purchased this particular model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaJ,
We're glad you love the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and it fits my tv cabinet nicely and performs well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joedoe,
Very nice! We're glad you like the performance and the television fits well with your cabinet. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
Showtime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right amount of entertainment for any room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rufus,
Thank you for the 5-star rating! We're glad you like the TV for your room. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Sony reigns supreme
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot better than anticipated. Need to tweak the settings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabyHuey,
Thank you for the 5-star rating and we're glad to the television meet your expectations. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance in an exterior protected environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BACH, We're glad that you are happy with this BRAVIA X85K 4K HDR LED TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Jay
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv bought for watching sports and video games
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, We're glad that you are enjoying your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Thank you for the perfect star review, 3am24!
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for choosing Sony!
- Romeo
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn’t the best. You would probably need a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeggyP, We're so glad that you like the incredible performance and overall features of the TV. Designed to complement the sound quality and slimness of the TV with its unique new shape, our X-balanced speaker drives movies and music with clear sound. As a suggestion, you can configure various settings related to the TV’s sound such as sound quality and sound mode. Select the appropriate sound setting for your Google TV which best suits you. For more information on how you can enhance your listening experience check the Adjust Sound Settings on your Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent. but installers did not explain the software update feature on this product. Otherwise, everything is fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tpsilver3164, Thank you for taking the time to review the BRAVIA X85K 4K HDR LED TV. You can check the details on how to perform the software for this TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85k/articles/00028577.
Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Sony Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up the TV Christmas morning bought it for my son for Christmas TV is awesome really easy to hook up put a sound bar with it. The thing has incredible picture very happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveL, Choosing this TV will definitely be worth it! Thank you for choosing and purchasing Sony BRAVIA X85K TV. We are happy to hear you're very satisfied with your purchase and you appreciate the incredible picture and overall performance of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing your awesome feedback and for choosing Sony! -Jess
Secondary TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit the area well and installation went well. Scheduling issues with CallCenter
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RetiredBob,
Very nice! We're glad to hear that the installation of the TV went well. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Why did I wait so long to upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I have brought in a long time. It's a Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmersonR, Awesome! Choosing this TV will definitely be worth it! Thank you for taking the time to write such a superb review of your experience with your X85K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the outstanding features and you feel this is the best TV that you've owned. You chose the best TV brand! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony! -Jess
Great so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The video quality is really nice for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmySnax, We are extremely pleased it suits your needs and expectations! We're also delighted that you are having an enjoyable gaming experience with your X85K TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Great Product for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and sound is very good. The TV has a lot of features that I'm not knowledgeable of yet but will learn how to use in time. I think with help from the geek squad I'll become even more satisfied with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Runman, thanks for choosing and purchasing our product! We're glad you like the picture and sound quality of your new TV. We understand hat you are still learning how to use your new TV. You can find this link helpful when learning how to use the TV:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01.html
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
Maybe it’s the cable feed … but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of underwhelming picture when hooked to my Charter Cable feed. Wide stance of the legs make it impossible to rotate viewing angle, we could see our Samsung from the dining room table in a pinch never thought about that when I shopped on line
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello RobertM,
Thank you for your feedback and for sharing your experience with our KD55X85K. Please allow us to help so you can get the best viewing experience of your new TV.
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the X85K:
Regards,
Marco
- Pros mentioned:Picture quality
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have chose to buy tv from Bestbuy because I knew they have many good products and the best customer service. I love this sony tv very much. Picture quality is the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HieuT,
Awesome! We're glad to hear that you love the picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Great if it doesn’t just stop working.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Worked great for a couple months. Quit while we were watching it out of nowhere. Best Buy would not warranty it and sent us to manufacturer. Sony stated it was damaged without proof and despite pictures and video showing otherwise. They refuse to replace/repair and we are now seeking a refunds with the Better Business Bureau.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jennifer,
We're sorry to hear the trouble that you are experiencing with your X85K TV not working properly after a couple months of use. I can definitely see how this would be frustrating for you and this is definitely not the buying experience that we want our customer to have. We'd love to know more details as to what have been discussed when you called.
Sony commitment to customer satisfaction is our top priority and your TV has a 1-year warranty from the date of purchase.
Maybe there is something that we can do to help you. For us to better assist you, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Case ID (if any):
Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85K:
We value your feedback and aim to restore your trust in Sony.
Sincerely,
Jess
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, ive had this tv for a week and its been great. I haven’t ran into any problems yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hailey, That's great news! We're also glad to hear that the TV works well. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Review Sony tv and Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Best Buy is terrible!! Really terrible. They can't get my bill correct. Are they smarter than a third grader? No, I don't think so.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeG,
Thank you for the purchase and we glad you like the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David