Customer Ratings & Reviews
- Model:
- KD55X85K
- SKU:
- 6501540
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 55" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the straightforward setup process and the TV's performance with gaming systems. However, some users express dissatisfaction with the remote control's design and functionality, and a few mention concerns about the TV's performance and price point. While some aspects of the Google TV interface and viewing angles received mixed feedback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Tv review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly great quality and works great for my gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaiahN,
Fantastic! We are so happy to know that you are having an enjoyable gaming experience with the KD55X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Gaming
Great smart 120hz tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV for a month. Got it black friday and it works good. Live sports isn't good. Movies and gaming looks good. Google is integrated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dillon, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was a negative star rating I would give that. I bought a 65 inch tv 2 weeks prior from best buy and never took it out of the box, I called to exchange it for the 55 inch tv, they refused to pick up the 65 inch tv when they delivered my 55 inch tv and refuse to still pick it up. They pushed back the delivery date several times and never emailed the correct email. I can’t emphasize enough how painful of a process this has been, customer service is awful and I will never buy anything from best buy again.
No, I would not recommend this to a friendGreat tv but dont buy open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this Tv on a open box deal and the tv itself was amazing but about a month after we purchased it ended up flickerung green and got a bif white spot on in because of the backlight bleed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanA,
Thank you for the review and we're sorry to hear the display issue with your television. Does the issue occurs in all inputs? Run the Self Diagnostics option on the TV.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85k/articles/00090165
If you did not observe any problems with the test pictures, the TV is functioning correctly. If you are experiencing picture issues while using an externally connected device, verify the physical cable connection between the TV and the device as well as the external device settings.
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and quality video is very clear . All my family like we are so happy this this tv . And the price is good .Thank u Best Buy .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdmondL,
We appreciate the 5-star rating and we're glad to hear that you're happy with the video quality and price of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Sony Bravia TV55IN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting dark areas around the corners on a white screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB,
Thanks for sharing your review and experience with the X85K. The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV.
If you should find this affects your enjoyment, here are few adjustments that you can do to minimize this condition:
-Reduce the Backlight Level in the Picture Settings menu.
-Turn the Light Sensor setting to On in the Setup menu.
-Change the Power Saving setting to Low or High in the Setup menu.
-Set the Picture Mode to Standard in the Settings menu.
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
- Pros mentioned:Picture quality
Television
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the television it looks good colors on it are beautiful and the sound is excellent love this television hands down
I would recommend this to a friendBrand response from SonyListens
Posted .HI niki Gret! We're glad that you are enjoying the picture and sound quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Sony Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture & sound quality . Pictures are vibrant & bright. Sony products never disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LgMicro, We're glad to hear that you appreciate the picture and sound quality of this TV.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
What A Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is great! Great Quality and Great Color!!! Really good deal for a Sony tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew2218,
Perfect! We're glad we were able to give you a great deal. Nice to hear your enjoyable experience with the amazing quality and great colors of your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
S0ny Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody else comes close to a Sony...I paid a bit more but worth it...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FlyingScorpion, Excellent choice! We are glad to hear that you are happy with your purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
My grandparents like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefered the other tv to this google 1 but it appears my granparents preferred a smaller tv that was sony and google vrs the origuonal 1 i got them so it must be ok for them better smaller
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Bnewb,
Thank you for the review and we're glad your grandparents like the TV. If there is something that we can help you with. Please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Picture quality
Sony 55 tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 55 inch tv price is good can’t go wrong buying a sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sray, Great! We're glad to hear you feel that the X85K is worth its price. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Terrific TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific TV. Beautiful picture. Works well with Apple TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barry, Thanks for the 5-star review. We're glad that you are enjoying your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for the perfect star review and for choosing Sony! - Craig
- Pros mentioned:Picture quality
Old eyes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Great picture quality. Helpful sales person.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertB,
Very nice! We're glad you like the picture quality and easy set up feature of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Sony quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second Sony I've bought in the last year Love It.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jnemill, Great! We're very grateful for this positive feedback! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
My TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharper picture, looks so life like. Little Remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CatherineC, We're very grateful for this positive feedback! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Best tv I’ve ever owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t ask for a better tv. Outstanding picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heretic24, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We're also thrilled to hear you feel this is the best that you've ever owned. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
color of blue eyes pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality very sharp. easy to find channels
I would recommend this to a friendBrand response from SonyListens
Posted .Hello notexpectedfromGE, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent
Not my favorite Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wasn’t impressed by the overall picture quality of this TV, I returned it and purchased a 55” Sony A80J.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tma6279, We're sorry to hear that the overall picture quality did not live up to your expectations and it had to be returned. But we appreciate you purchasing the Sony A80J.
There are also various settings that you can configure in [Picture] settings of the X85K to increase the brightness, colors, and contrast level to improve the overall viewing experience on your Google TV. You may refer to the link below for more information about the picture adjustment settings of the TV:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. Thank you for sharing your feedback.
Regards,
Sam
- Pros mentioned:Picture quality
You can’t have everything at this price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good but the sound isn’t. You will need a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shanson,
Thank you for the review and we're glad to hear that you like the picture qualit of the TV. Sound quality will depend on the source that you're playing. You can also configure various settings related to the TV’s sound such as sound quality and sound mode.
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David