Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$668.00
Save $31.99
Comp. Value: $699.99

Customer reviews

Rating 4.7 out of 5 stars with 148 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-148 of 148 reviews
  • Rated 3 out of 5 stars

    Television and wall mount

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not highest quality of construction edge of frame had a ding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyM,

      Thank you for sharing your experience with the BRAVIA 2 II. We are glad to hear you are enjoying the TV's performance, but we sincerely apologize that you received your unit with an imperfection on the frame.

      We certainly want every customer to be fully satisfied with the look and finish of their product. We'd like to evaluate your specific case to explore options in which this issue can be corrected.

      Please email our dedicated team at [email protected] with the following details, and we will assist you further:

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue/Concern:

      Thanks for considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 1 out of 5 stars

    we had the worst experience shopping at best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never shop at Best Buy again. This was just a terrible experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service- enjoy the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, did research that said Sony was the brand to buy plus my other TVs are Sony. Had home delivery, driver was in touch via phone prior to delivery and arrived at the set time. Price match guarantee- saw the same model at BB about 2 weeks later for $100 less. BB refunded $100-no problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Robert,

      Thank you for choosing Sony!

      We're honored to hear that your research led you to the K65S20M2 and that your experience with home delivery was smooth and reliable. It's great to know the price match process was handled easily, reflecting the seamless service we aim to provide alongside our quality products.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Very good overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video and audio are excellent and better than the base LG model. It was difficult to set up as compared to LG. I also like that LG provides free channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobRoy!
      It is most rewarding to hear that you find the video and audio on your K-65S20M2 to be excellent!

      This model features our 4K HDR Processor X1, which uses advanced algorithms to cut noise and boost detail for a lifelike picture.\

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is totally great!! Love it. Great picture quality. The sound is great! Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleN!
      Thank you so much for your feedback! We are really happy to hear that you love your K-65S20M2 TV.

      This model is designed to deliver stunning picture quality with vibrant colors and sharp detail and its sound system brings clear, powerful audio right out of the box.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing Picture!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Cant believe the price for such an incredible picture! You wont be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew, we are incredibly grateful for your enthusiastic 5-star review of the Sony BRAVIA 2 II! It's fantastic to hear your excitement about the picture quality and the exceptional value you've experienced. We designed the BRAVIA 2 II to bring premium visual performance, and your feedback truly validates that effort. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very happy with the product - Reliable and no issues with it not working

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norwell09,

      We feel privileged to know that you are having such a positive and consistent experience with your television. Reliability is a cornerstone of the Sony name, and much of that seamless performance comes down to our 4K HDR Processor X1. This powerful technology is the "brain" of your TV, constantly analyzing and refining the picture in real-time to ensure everything you watch remains smooth, clear, and vibrant without any interruptions.

      Thank you for trusting Sony reliability and for making us a staple of your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Tv Bravia 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ………..’.’>>>>>>>>>>>>>>>>>>>>>>>><<>>>>>>>><<

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ab032,

      It is truly wonderful to know that you consider the BRAVIA 2 II the best TV! We are thrilled that it has earned such a high spot in your home.

      The heart of that "Best TV" experience is our 4K Processor X1™. This advanced chip is what makes your favorite content look so lifelike; it uses sophisticated algorithms to cut down on noise and boost detail in real-time. Whether you are watching a classic film or the latest streaming hit, the X1 processor works alongside 4K X-Reality™ PRO to upscale everything to near-4K resolution, ensuring the colors are rich and the textures are incredibly sharp.

      Thank you for choosing Sony to be your window to world-class entertainment.

      Regards,
      Dominick Sony_US

Sponsored