Customer Ratings & Reviews

Thank you for sharing your feedback, NKC3. We're glad to hear that you're enjoying the excellent visuals and user interface of the K65S30. We understand how frustrating it can be to need to restart your TV after it’s been on for a while in order to use basic apps like YouTube.

To help improve your experience, we recommend the following steps:

- Ensure your TV’s firmware and all installed apps are updated to the latest versions.
- Try performing a full power cycle by unplugging the TV from the wall for 2 minutes and then plugging it back in.
- If the issue persists, a factory reset can sometimes resolve stubborn app or system glitches. Please note that this will return the TV to its original settings, and you may need to sign in to your apps again.
- Limit the number of connected HDMI devices to help rule out conflicts that can sometimes cause the TV to reboot or apps to freeze.
- If your apps remain unresponsive after these steps, please reach out to Sony support. Your detailed feedback can help us improve future software updates and provide more targeted assistance.

We appreciate your positive comments on the display and interface, and thank you for highlighting this area for improvement.

Thanks again for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi JakesGrama, we're glad you like the picture quality of your new TV! Thanks for choosing Sony. ~Earl

Hi JoeL,

Thanks for the review and the comments towards your brand new BRAVIA TV. We are glad you have been able to appreciate the magnificent picture quality and the rest of the features the unit can deliver! Although, we understand how inconvenient it has been the fact that the Spectrum app is not available on the TV. Keep in mind that the app's availability and compatibility depends entirely on the developer and the devices they will provide support to, and Sony TVs are not included. It'd be a nice idea to let them know your thoughts also, so they can take a look into your request!

Thanks for choosing Sony, have a great day!
-DiegoV

Hi Blessed, awesome! We're glad you are very happy with your new TV! Thanks for choosing Sony! ~Earl

Thank you for your feedback, Sonia. We’re sorry to hear that your K-65S30 isn't meeting your expectations regarding the picture quality and channel speed. We want you to love your new TV, so we recommend switching your picture mode to Professional under the Display and Sound settings to get the most accurate colors. If the picture feels too dim, you might also try turning off the Light Sensor in the Eco settings. To speed up channel changes, try pressing the Enter or OK button immediately after typing a channel number to skip the wait time. Additionally, please ensure your TV software is fully updated to improve overall responsiveness. Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Robval,

Thank you so much for the great feedback! We're thrilled to hear you're loving your new 65-inch BRAVIA 3 and how impressed you're with the screen clarity.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Irin, thanks for choosing and purchasing our product. We're glad you like the ease of access of our product. We understand your feedback regarding the picture quality of your TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please check this for more details:

https://helpguide.sony.net/tv/lusltn2/v1/en-003/01-03-09_01.html?hl=picture+quality

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Hi YanoxiG, we're glad you like your new TV! Thanks for choosing Sony! ~Earl

Hi AlecL, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony. ~Earl

Hi DRB1, thanks for your 5-star review! We're very glad to hear you're enjoying the Sony - 65" Class BRAVIA 3. This TV features the 4K HDR Processor X1 and Triluminos Pro technology, which work together to produce over a billion colors with enhanced saturation and hue, resulting in vibrant and natural shades. The 4K X-Reality PRO intelligently analyzes and refines images to near-4K quality, making even older or lower-resolution content look remarkably clear. Thank you for trusting Sony! Best regards, -Dominick

Hi PhilipH, we're glad you like your new TV! Thanks for choosing Sony! Enjoy! ~Earl

Hi ElizabethV, we're glad you love our product! Thanks for choosing Sony. ~Earl

Hi JaimeI, great! We are happy to know that you love the picture quality of your new TV! Thanks for choosing Sony! ~Earl

Hi Cammy, we're glad you love our product. Thanks for choosing Sony. ~Earl

Hi Alp72947372728972662849, we're glad you like to picture quality of our BRAVIA 3! Thanks for choosing Sony! ~Earl

Hi MattB, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl

Hi RandK, nice! We're glad you like your new TV! Thanks for choosing Sony. ~Earl

Hi CiriacoP,

Thanks for sharing your experience! We're thrilled to hear you're now enjoying your BRAVIA 3. It's great to know you had such an amazing experience with the installation.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi Mason!
Thanks for your feedback. We are very happy to hear that you're enjoying the picture quality in the television.

With our BRAVIA 3 you can get a truly cinematic viewing experience with support for4K HDR, Dolby Vision and Dolby Atmos.

We appreciate you choosing Sony!
Best regards,
Estefany