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Customer Ratings & Reviews

Your price for this item is $898.00

Customer reviews

Rating 4.6 out of 5 stars with 392 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 392 reviews
  • Rated 1 out of 5 stars

    Nope.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great, size is perfect. Sound is alright but we use our sound bar anyway. What is the most disappointing is sometimes it won't turn on and we have to unplug the cord to "soft" restart. I've already did all the updates and setting back to factory and then having to reload all my apps. It worked for a bit but now it's like once a week. Also the sound randomly stops working I have to manually switch to TV speakers then back to sound bar for it to come back on. Very disappointed Best Buy told me to call Sony because it's under warranty even tho I purchased their warranty. I'm just exhausted with this TV and don't have time to return an entire TV and pay for shipping. Don't bother with this one, go with any other brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephaineL, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your new TV. We appreciate your efforts in troubleshooting your TV. To better assist you, please email the below information to socialsupport@am.sony.com .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the K65S30

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      Earl Sony_US

  • Rated 3 out of 5 stars

    Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like the color. Not really bright even after adjusting settings

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI BeverlyG,

      We're very sorry to hear the color and brightness of your BRAVIA 3 are not meeting your expectations, even after making adjustments. Since this is often related to the picture mode, please ensure you are testing the Vivid or Standard modes, and check if the Light Sensor feature is enabled, as disabling it will prevent the TV from automatically dimming the brightness based on room light. If the issue persists, please contact Sony Product Support for personalized color calibration assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Best salesperson ever at Best Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was the best!!! Very knowledgeable, courteous & extremely pleasant. We give him 10 stars. He made our shopping a pleasant experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurSarita, we're glad you like your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great price. I knew I would find the TV I wanted a Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nugget50, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great, it has amazing features and fictions well with the ps5.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jada, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Miah is phenomenal-she sold us a Tv I wasn’t planning to buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylH, it is nice to know that you had a great experience with your purchase! We're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came out to set it up were great. They had a long day, bad weather etc. but gave excellent service despite being tired.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lama, we're glad you are enjoying your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Improper installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed by a contractor (NOT BESTBUY) and the speaker system I ordered was not installed properly, and NEVER worked so it was returned, I wanted a speaker system and very unhappy with the initialization and the TV because it does meet my hearing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was efficient and simple. Staff was friendly and helpful. The TV was easy to set up. All and all is a good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi willbuyagain, we're glad you like your new TV! Thanks for choosing Sony! Enjoy! ~Earl Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesclerk Cameron was very helpful to us as we could not make up our mind. He was patient and answered all our questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonJ, we're glad you had a great experience with your purchase. Enjoy your new TV. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv we love best price in town WiFi is awesome no usb cable needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyB, Thanks for the 5-star rating! We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a Sony TV. I would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myles, awesome! We're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service by best buy saleperson. thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, MicrosoftCamera! We're glad you we're assisted professionally by your dealer. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Purchased for a retro game room update.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamK, we're glad you are enjoying your new TV. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Follow instructions!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, but make sure you pick it up like it says because it will break

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanmanuelH, we're glad you love our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 3 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was expecting better quality but i didn't find it with this model , i have 2 choices pay a lot more for a higher Sony model or got a different brand , i spend an additional $ 400 dlls and bought a LG

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      H AntonioC, thanks for choosing and purchasing our product. It's unfortunate to hear about your disappointment with the Sony K65S30 model. The K65S30 is generally considered a solid choice with good overall performance, but it seems it did not meet your expectations in terms of quality.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the K65S30

      Sincerely,
      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tekevision, great picture! Was a Samsung believer. Glad we switched to Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SouthFloridaGirl, we're glad you like the picture quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it had been great. It is semi heavy for the wall but you can’t help that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WWFG,
      Many thanks for the 5-star rating rating! We're glad to hear your enjoyable experience with your new BRAVIA 3 TV. Your satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Tv songs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tv in my opinion the best brand there is, best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidC, we're glad you like our newest product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TVs are excellent. This product is a great addition to our mancave.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanW, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US