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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,646 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wife wanted it so i got it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont tell her but it was a great idea to upgrade to this TV. We were going to get the one step down from this but these Geeks at Best Buy decide to put the this amazing picture next to the very good picture on display. My wife walks in looks at the one we were going to get and say yeah, we are getting this one and walks away to look at other things. I watched a football game in true 4k… She wins again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi McMazing, We're glad to hear that you she's happy with the purchase.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a month ago, around 4th of July. I’m really happy with my purchase, will definitely recommend this. The picture quality is amazing, sounds is also decent. I thought I would have to buy a sound bar, but even without it, it’s fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sassysweetness, We're glad that you are happy with your purchase! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is beautiful, I highly recommend pairing it with Apple TV. Sometimes I literally just stare at the screen savers because it’s that beautiful. Sound could be a bit better for the price of the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,
      Many thanks for the 5-star rating! We really appreciate you are enjoying the amazing picture quality of the A80K TV. We are sorry if we were not able to meet your full expectations with the TV's sound. Sound quality may vary depending on the source, connection, environment, and content you are watching. However, you can configure various settings related to the TV’s sound such as sound quality and sound mode. You may refer to this link with different sound setting and change it according to your preferences: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html

      In case you need our assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Viewing experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great viewing experience. This is the best tv I've ever used for watching sports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A90K OLED 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive OLED TV, nice upgrade from older 55 inch model I had previously. I liked the base stand which fits on my entertainment console perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DJ949, Awesome! We are so glad to hear that you are happy with your new XR65A80K! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from 55” C1 to this 65” A80K and it was the best decision of my life. It has better color contrast, color tones and variation!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nanoleafstrips, Excellent choice! We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tim’s viewing pleasure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an original Sony 55” flat screen that never failed and it’s now in the guest room, my wife finally gave in a let me grow up to this 65” 4K. I’m so happy and didn’t even need a sound bar, but I got that too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Qtip, We're glad to hear that you are happy with this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the 77” initially but could not pass up the july 4 A8H 65” sale! And two years to pay it off! Using the Sanus wall mount along with the Sonos arc. All from Best Buy! Delivered and set up properly by the Best Buy crew!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Microsoftsurfacebook3, Thank you for visiting our comment and feedback section. We're glad that you chose Sony! This feedback section is for the BRAVIA XR A80K TV. The TV has revolutionary Cognitive Processor XR™ that reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Sharp definition. 65 inch is perfect for our Living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraC, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! It was a great investment. The picture quality is amazing and there are many settings to choose from for the viewing enjoyment. If your looking to hang it we purchased the Sanus Elite Advanced Tilted 4D TV Wall Mount 42”-90” that holds up to 150 pounds. It worked perfect with the screws that came in the box for the TV. Very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaJ, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful television. The colors are sharp. Watching sports on this television is excellent. The wide view of the field is very nice to watch because more view can be seen. I would recommend this television for purchase. I would not hesitate to buy this television again for another room in my home. This shows just like the display in the show room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferR, Thanks for the 5-star review. We're glad that you are happy with this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Bravia XR A80K 4K HDR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is outstanding. Picture quality and functionality outstanding. The installation was very professional. The recomended stand works great with my 5.1 Sonos Arc sound bar system. Team was courteous and cleaned up. Also demoed and explained how to use system once complete

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlS, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Rated 5 out of 5 stars

    Don't OLED

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved all the tvs I saw that day. The sonys are all nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaelE,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you love your new Sony television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent tv to have for my living room. Perfect size on my stand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wenkster, We're glad to hear that you are happy with this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review. Jay Sony_US

  • Rated 5 out of 5 stars

    Awestruck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony one and only when it comes to big screen smsrt tvs..im in love with my tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaymondR, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Allan’s home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the end result of this purchase. Installation and setup was efficient, clean and helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllanS, We're glad to hear that you are happy with this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture. No complaints. Total Tech membership is the best investment you can make when purchasing electronics from Best Buy. All of the installers are very personable and professional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GEREPLACEMENT, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing your review! Jay Sony_US

  • Rated 5 out of 5 stars

    High quality TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv! Now I can’t leave my house because I keep watching all the shows

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnaA, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Nothing but SONY Bravia for 18 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy - Fargo ND did a great job--sale, install, and support.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlwaysSONY, Awesome! We are so glad to hear that you are happy with your new TV purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy moly is this a fun new tv! After a decade with a few old tvs it was time. And after seeing this in person at the best buy store, I was sold. It's worth every single penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi juliefromboston, Great choice! We're also pleased to hear to hear that you are satisfied with your purchase. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US