Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1647 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,647 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellect tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this TV it has excellent pitcher quality big and beautiful it’s the best TV I’ve ever had in life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brozjaid, we're glad you love the picture quality of our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the cash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, even on older programming/before 4k. The newer programming is even sharper & clearer. Wow. Glad we made the upgrade from our older Sony, circa 2009!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardL, we're glad you like the picture quality of our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BRAVIA OLED 65”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, solid picture. Vibrant setting is a must if you want to get the full experience. Out of the box the picture is fairly dim.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user318120, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is absolutely beautiful, the true black makes movies another level of good looking. The only downside is at times the remote/tv lags when you use the remote, it not always but you have to wait for the tv to catch up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamieT, We're sorry to hear that you're having issue with the remote control. We apologize for the inconvenience. In this case, please reset the remote control.
      Remove the batteries from the remote control.
      Press each button on the remote control twice to discharge the power.
      Insert new batteries, noting the correct polarity. Do not use rechargeable batteries.

      If you are unable to resolve your concern, follow the troubleshooting steps from this link:
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00006827

      In any case that you need our assistance, please chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR65A80K:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this TV - sound is wonderful and the picture superb. Works great with our existing Apple TV and Amazon box

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user503204, That's awesome! We are thrilled to hear that you are enjoying your new Sony BRAAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is amazing! I feel like I’m watching movies at the cinema. It was a little pricey, but worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MissM, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and perfect for watching movies at night. Slight glare when watching in a lit room but still worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Basketballboy,

      Thank you for the purchase! We're glad to hear that you like the picture quality of the TV for your movie watching experience. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recent buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, software and rich connectivity. Centre speaker with the sound bar is not that useful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user456223, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing and it is sturdy in comparison to our previous 70 inch Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user384006, Awesome! We are so glad to hear that you are happy with your new XR65A80K! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Oled review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. Works great. Only downfall, the tv didn’t come with the feet stand. No notification on the description prior to the purchase. Unfortunately once at the store I didn’t want to back out of the purchase. Store could have made a gesture since I wasn’t told at any point that it was missing. But besides that , the oled tv is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VungThanhLamLe, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your purchase! For the missing accessories, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every dollar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Spectacular image and sound. Worth every dollar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user100843, Excellent choice! We are so glad to hear that you are happy with picture and sound quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Perfect resolution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our entire shopping experience for this tv was exceptional. Both salesmen offered perfect suggestions in a very comfortable, yet professional manner. Before my husband passed, we enjoyed the dickens out of the beautiful color and details from this tv. It was a very good purchase and gave us several hours together on the sofa not thinking about his condition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldLinda, we're glad you are enjoying our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravo tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv glad I purchased the Sony bravo tv65 inches

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WandaRichardson, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture Great contrast Overall very satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FaithD, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always chose to buy Sony and I always do it at Best Buy because of the professionalism and training of their salespeople. Thank you. I am satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulioR, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony bravia xr series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ive had in years. Sony has mastered the best sound without the need to spend money for a soundbar. Acoustic build in speakers the best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user740775, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony XR-65A80K.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, competitive price, available for immediate pickup at the store. I have a home theater and don't use the T.V. speakers. Picture quality is good over a full range of room light conditions. This is my second Sony. The previous one was 55" and lasted 8 years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lowrider, We're glad to hear that you are happy with your purchase. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony. Jay Sony_US

  • Rated 3 out of 5 stars

    This Tv is difficult

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was difficult to pair the blue sound bar. It took a couple of days to try and figure out what was the problem. I had mastered reset the tv and it still was giving me a hard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tv4937,

      We are really sorry if you are having a hard time pairing your XR65A80K to your Bluetooth soundbar. This is certainly not the news we'd like to hear from you. While we are not sure what brand/model of soundbar you are using, you may try performing our suggested troubleshooting steps on this article to isolate the problem:
      https://www.sony.com/electronics/support/articles/00175078

      I hope this helps.

      We want to make sure you’re taken care of and help check on your unit. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Model Number:
      Additional Information regarding your experience with the A80K:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr. P

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, crisp, clear, bright and full. Perfect for our Family Room!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobp, Awesome! We're thrilled to hear you're enjoying the BRAVIA XR A80K TV! You will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    HDMI 2.1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a review on here that claims this tv does not have 2.1 hdmi ports. I just want to to tell you it does indeed have 2.1 and you are not him so stop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AstroJp, your input is greatly appreciated. Correct, our A80K supports HDMI 2.1. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US