The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-291 of 291 reviews
Rated 1 out of 5 stars
Not recommendable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very bad condition, not recommended. not in the best condition.
Hi JohnH, Awesome! We're delighted to hear that you are satisfied with your shopping experience and also like the picture quality. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Very happy with this purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has been great, great picture and smart TV features.
Hi MadelynC, We're glad that you and your family love the TV. Thank you for choosing Sony. Erin
Rated 1 out of 5 stars
Would not recommend Best Buy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV but wouldn’t recommend Best Buy. Have been waiting 3 months to get my refund for a returned TV. Customer service makes no effort to resolve this issue, get transferred to various departments being told I need to speak with someone else. After being on the phone for an hour I’m told there’s nothing they can do. Absolutely terrible.
Hi Brandon, We sincerely apologize to hear that you have decided to return the television. Your satisfaction is important to us, and we understand that sometimes products may not meet your expectations or needs. If you still have the unit, may we ask for the case ID so we can review? Please let us know how we can make this experience better for you.
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Rated 3 out of 5 stars
Good tv/Didn't Last
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice TV but the wifi drops frequently and the backlight/LEDs went out after 5 years and its been hard to get it repaired in a timely fashion. Might just get another TV.