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Customer reviews

Rating 4.8 out of 5 stars with 1374 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,374 reviews
  • Rated 3 out of 5 stars

    Not sold on this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an expert on speakers but I dont think this one is working to its fullest potential.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear vocals on Center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done a great job with the clarity on the center speaker. I was on the verge of using closed caption before I decided to invest in Sony theater system. I have not regretted a moment of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No super tweeter on the center channel.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this center speaker to match the CS5 bookshelf speakers. This does not match the sound of the bookshelf speakers at all and is quite jarring while watching movies in surround. The dialogue sounds like its coming from totally difference sources and does not blend at all when the sound pans from left to right in films. The decision to leave the super tweeter off the center channel speaker is an odd one, and is obviously the reason this speaker does not match the set. I ended up buying another set of bookshelf speakers and am currently using one as the center. That being said, if you do not have matching speakers and just need a good sounding center speaker, the Sony is fine.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blablabla,

      We regret to hear that it hasn't performed as expected. Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 1 out of 5 stars

    Dead in the water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 1 year unfortunately. Worked okay then poof.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound… Best sounding speakers I’ve ever had!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EfrainE, we're glad you like the sound quality of our product. You’ve purchased a speaker versatile enough to deliver an unprecedented and real audio experience, with a soundstage so expansive you can feel the energy and passion of the original performance. Prepare to hear vocals come alive with our wide dispersion Super tweeter! Thanks so much for your purchase! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for the price but don't go cheap on speakers!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether it is the center channel or the system as a whole, I am not happy with the quality of voice sound that I am getting.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdfromBronx, we're sorry to hear that you have an issue with your SONY unit. Please try adjusting the speaker level of the center channel on your receiver. You can follow this link to isolate the issue:

      https://www.sony.com/electronics/support/speakers-wired-speakers/ss-cs8/articles/00032769

      If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Decent center channel dialogue coverage !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with timbre match 6 ohm Sony Core Series speakers for a 5.2.4 configuration.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never opened them took them back to get def technology center speakers but I heard they sound good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, We regret to hear that the Speakers had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We hope you will consider Sony again in a future purchase. Thank you for the feedback. -Jess Sony_US

  • Rated 5 out of 5 stars

    Center speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of direct voice coming from this center speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better listening to all my movies and T V shows

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Possible faulty speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This poor review score may be unfair because I’m not sure if I got a faulty speaker or it wasn’t compatible with my system. I bought this to replace my old center channel speaker. When I hooked it up, the volume was way too low, even with the center channel turned to max. I have a Sony AV receiver so I doubt it was a compatibility issue. I returned it and got a Polk speaker which worked fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Center speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten my speaker for the center Channel because on Christmas the day before Christmas it was canceled and I'm sad but whenever I get a chance I'm going to get it again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a mistake. This is a low end, low volume system.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie,

      We're sorry to hear if you are experiencing low volume level on the speaker. To resolve the issue, check the setup menu of your AV receiver to see if you can adjust the center channel output level or adjust the center channel equalization. Also, try playing a different source and perform a test tone operation to check if the speakers are functioning correctly.

      For additional troubleshooting, follow the steps from the link below to troubleshoot if there is no sound or very low volume from your speaker.

      https://www.sony.com/electronics/support/speakers-wired-speakers/ss-cs8/articles/00032769

      If you require any additional support in regards to this product, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 2 out of 5 stars

    No English instruction only Chinese

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used them. I've given up on how to hook them up. Without English instruction

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whooe system has a been a nightmare! The sound just quits wheb using the surround sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ambz, we're sorry to hear that you have an issue with your SONY unit. Please isolate the issue by following this link:

      https://www.sony.com/electronics/support/speakers-wired-speakers/ss-cs8/articles/00032769

      If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 1 out of 5 stars

    audio nor set up properly, not able to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not able to use ..not connected correctly and not able to use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No mounting brackets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really hollow and flat sound. Did not like and put my old center channel back in.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeG,

      We are really sorry if our SS-CS8 Center Speaker didn't live up to your expectations. This is definitely not the news that we would like to hear. We truly appreciate your feedback with the mounting brackets. For the sound quality, please allow us to help you and turn this into a better experience.

      Sound quality usually differs from the source signal and content. While we are not sure what brand/model of amplifier/AV receiver you have this speaker connected to, please ensure that the connections have been correctly made. Some of this issue happened if the bare speaker wires are not properly connected to the speaker terminals. You may also try playing different sources and changing the sound settings of your audio system to isolate the problem.

      If there's something we can do to help or you may need more technical assistance/information, please feel free to contact us and we'll be more than happy to assist you. You may send us an email [email protected] with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for your purchase.

      I hope this helps.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Not Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, great overall value for the money. For this style center, its above average, certainly about as good as you'll get for this price point in BB. The horizontal alignment is critical on this one to get the best sound out of it - use a laser pointer on the top and adjust its front height so that the laser points just above your listening position, and you'll be rewarded which sound that matches the quality of the SSCS3 towers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Entry-Level Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the week before Christmas at a significantly discounted price. The enclosure is heavy and rectangular, which may make it challenging for the user to place in his/her setup. The sound is rich and evenly cast, which is exactly how a center channel should be. Because of the quality of the enclosure, vibration is not an issue in the least - even at high volume with enhanced bass. A good buy for the $120 price I paid!

    I would recommend this to a friend
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