The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 6,448 reviews
Rated 2 out of 5 stars
Remote arrived broken
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well this experience was not fun. I installed my DVD player and the remote did not work at all. I contacted tech support. After a 35 minute conversation of ridiculous solutions, I was told I must A) prove I had purchased the item and B) mail the entire unit back and wait for a new one. Its just the remote! So I guess I go without a DVD player even longer while it travels the country and goes into the abyss of customer service....
This reviewer received promo considerations or sweepstakes entry for writing a review.
So disappointed. Bought this, without buying the protection plan because I thought SONY was a good and reliable brand. I bought the simplest blu-ray player for my elderly father who just wanted a simple dvd player for watching old movies. We played it maybe 10 times and after exactly 3 weeks, it stopped working. It had passed the return date for Best Buy, so I had to pay to ship it back to SONY. Hopefully, Sony will send me a new one, since this one stopped working within 30 days. The return postage was more than the protection plan. It just seemed crazy to have to buy a protection plan for almost everything you buy, but I guess you just can't assume that the product you buy will actually work.
Hello Patricia5021 Thank you for your feedback, we apologize for any inconvenience caused by this player, please email us at [email protected] and include your event id, contact information,model, serial number with a description of the issue so we check on your case ~ Jeannette
Rated 4 out of 5 stars
Easy to use!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit works great and works great with our system!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I cannot rate this item because I have sent this item to my son and he has not received yet. I don't even know if it's the right item that he can have. This item did not state that it was Blue Ray or not.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very light weight constructed and the buttons are difficult to make work (engage)! The slot where you place the disc does not properly grab the disck when inserted and feels very loose!!