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Customer reviews

Rating 4.6 out of 5 stars with 6448 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 6,448 reviews
  • Rated 2 out of 5 stars

    Remote arrived broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this experience was not fun. I installed my DVD player and the remote did not work at all. I contacted tech support. After a 35 minute conversation of ridiculous solutions, I was told I must A) prove I had purchased the item and B) mail the entire unit back and wait for a new one. Its just the remote! So I guess I go without a DVD player even longer while it travels the country and goes into the abyss of customer service....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes it looses settings but most of the time its good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a few uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. Bought this, without buying the protection plan because I thought SONY was a good and reliable brand. I bought the simplest blu-ray player for my elderly father who just wanted a simple dvd player for watching old movies. We played it maybe 10 times and after exactly 3 weeks, it stopped working. It had passed the return date for Best Buy, so I had to pay to ship it back to SONY. Hopefully, Sony will send me a new one, since this one stopped working within 30 days. The return postage was more than the protection plan. It just seemed crazy to have to buy a protection plan for almost everything you buy, but I guess you just can't assume that the product you buy will actually work.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Patricia5021 Thank you for your feedback, we apologize for any inconvenience caused by this player, please email us at [email protected] and include your event id, contact information,model, serial number with a description of the issue so we check on your case ~ Jeannette Sonystyle

  • Rated 4 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great and works great with our system!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know if it's a Blue Ray player or not.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot rate this item because I have sent this item to my son and he has not received yet. I don't even know if it's the right item that he can have. This item did not state that it was Blue Ray or not.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good product!Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play movies very well,easy to use,very little noise!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saved the holiday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, easy to set up and let us watch Love Actually.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    For a friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend to watch her dvds she enjoys it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Met a need on a short notice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what I expected for ordering on a short time frame

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a while ,but figured it out and got it set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap, effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed unit with composite out. Fit the bill nicely!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X-mas present for My Daughter's family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really needed a cd player to watch movies on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be of better quality is my opinion,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight constructed and the buttons are difficult to make work (engage)! The slot where you place the disc does not properly grab the disck when inserted and feels very loose!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to play CD'S and it does this well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay DVD player, does the job... Mostly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough, but I'm having trouble with my mini DVDs. It plays sometimes, other times it's stuck on loading.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price, not top of the line quality or ease of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke after 5 or 6 uses. Don't trust Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dvd player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with the expected quality from Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player. Haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still love watching DVD’S and for the cost and features this machine offers, it’s a great value!! Perfect player all around!

    I would recommend this to a friend
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