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Customer reviews

Rating 4.6 out of 5 stars with 6448 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 6,448 reviews
  • Rated 1 out of 5 stars

    nosatisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only one month, this product failed miserably The picture would keep flicking off and on repeatedly, then go to a noisy snowy screen on any DVD we tried. No, I would not recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a basic DVR player. No frills and will do what it is suppose to do. Cheap but works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not live up to expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this model based on a salesperson saying he thought this particular Sony DVD player could be enabled to view international DVDs which, unfortunately, was not the case. We were unable to change the region code in order to do so & wound up returning it to the store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bbbuyer, We are sorry to hear that. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 2 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one returned due to loading disk issues and the 2nd one also has the same but not as bad. Do not see any picture improvements over a standard DVD player.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, dann, Thank your for your input, we are sorry to hear your experience. To isolate this issue, we recommend checking out the link here for troubleshooting steps: https://us.en.kb.sony.com/app/answers/detail/a_id/39069. Thanks! -Vincent sony_US

  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $45.00 for something that should have been $25.00. It has and outdated look to it and it made my dvds skip

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s loud!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for one week and now it’s making a loud motorized sound. It comes and goes but it’s mostly on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not accomplidh the purpose my wife needed it for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If you Must have Physical Media...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be lower price. Physical media platforms should have a steeper price drop at this point, IMHO

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking failed on many DVD's that were previously viewed on another unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVDs played on this skipped right out of the box with new dvds. What a wasted

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I like the player BUT I DIDN'T ORDER TWO!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DON'T HAVE PRINTER I NEED YOU TO MAIL ME A RETURN ADDRESS AN RETURN MY FULL PAYMENT AN NO RESTOCKING FEE.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit worked great for about a month until it stopped responding to remote. I always got a static shock when I went to open the DVD drawer so I suspect that killed the IR receiver on the unit. Sony is going to replace the unit but given the short time this one lasted I don't know if it will be a good unit for the long run. We'll see...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mski, We regret to hear what happened. We apologize for any inconvenience. Thank you for sharing this feedback. We will make sure for the improvement of the quality and performance of the product.We will forward this information to the right department. We can guarantee that you will receive a good quality replacement. Regards, -Jay sony_US

  • Rated 2 out of 5 stars

    Low budget DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't respond to the remote and takes a long time to play a DVD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DVD PLAYER DIDN'T WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low end DVD player was defective and returned, Controls didn't work much of the time even after batteries changed. Playback jammed even after DVD's cleaned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted for DVD collection for my grandson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective. It did not work. Would not play DVDs. Had to purchase another one for $20 more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The buttons work intermittently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony, what happened? Your quality on this product is not up to par. The buttons work intermittently & some movies do not play.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyHiker, we are sorry for the bad experience. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. With regards to the issue you are experiencing, please send us an email at [email protected] and include all information such as model, serial number, address, and phone number.

      Regards,
      -Erin sony_US

  • Rated 1 out of 5 stars

    Power button on top is a design flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot see if power is on because of placement of the indicator light on top of the device. Should have been on the front panel so it could be seen no matter the height of the device.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Candy, Thanks for bringing this to our attention. We do appreciate providing us these feedback for the betterment of our product. We will pass this to the proper department. Regards, Vincent sony_US

  • Rated 1 out of 5 stars

    Makes a lot of noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes a lot of noise at times when playing a DVDS and the track sounds like it already needs WD-40 even though it's brand new. I would recommend buying a different DVD PLAYER

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Little3433, thank you for your message. To troubleshoot your unit, replace the cable you are using to hook up to your TV. Also try to perform a power reset by unplugging it from the AC outlet for 1 minute and plug it back in directly to another jack into your TV. Best regards, Oscar.Sonystyle

  • Rated 2 out of 5 stars

    NOT GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO BE A SONY.I WAS SUPPRIZED BY THE LACK OF QUAULITY. IT DOESN'T TRACK WELL AND THE SOUND CAN BE AWFUL.

    No, I would not recommend this to a friend
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