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Customer reviews

Rating 4.6 out of 5 stars with 6448 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 6,448 reviews
  • Rated 1 out of 5 stars

    Ripped off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a blue ray player who sells a none blue ray piayer in2024

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this at all. Every time I pushed play I had no way of knowing if it was starting because it would take so long and the buttons responded so slowly. Definitely returned and will not buy this again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer2288, we regret that the player had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 1 out of 5 stars

    Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the DVD player once and it worked fine. We don't watch movies often so a couple weeks later we tried using it again and it doesn't work now. The return policy is 14 days which was over by the time we tried it a 2nd time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DVD PLAYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player will not play blue ray which is quite a disappointment. We will probably never use it. We're not sure why you would even sell this product considering that it seems most DVD'S now sold are blue Ray's. We'd suggest that you remove it from your shelves before someone else mistakes it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not work. Will not play discs. Tried numerous discs, motor would not spin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad device for the price. The HD upscale seems to work nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't always turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I,ve had better.. Sometimes it doesn't turn on. You have to unplug and restart.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Very little options on dvd controls, picture lower quality than expected

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garrison, We regret to hear that this unit failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.

      We appreciate your time sharing this feedback. Regards, Zac sony_US

  • Rated 1 out of 5 stars

    DVD Player would not read disc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New DVD player - followed quick start instructions - received message "Loading" for a number of minutes then "Could Not Read Disc" Went to chat and went through a number of checks and repowering without success - Finally returned product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible player used it maybe a dozen times, unplugged it when i moved could never get it past the set up screen, correct input choice, had to return it under protection agreement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst DVD Player Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player initially set up just fine. Once the set up process was final, then the DVD player stopped working. The door would not open at all! I had to go through the hassle of returning it to the Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player is a piece of junk you can’t use the control to start your movie over and you can’t fast forward it… don’t waste your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not meet my expectation at all, i will never recommend to a friend

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bishopp006, We regret to hear that it didn't live up to your expectations. Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 2 out of 5 stars

    Regular DVD Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small DVD Player. Nothing out of this world, but it plays the DVD'S

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    erratic operation after two months finally failed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought that sony was a reliable brand guess not. erratic operation after two months. Finally stopped reading discs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted, easy setup and nice display.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent it to my son in Jamaica as a gift and he says it's not working. Its defective. I have no way if getting it back right now. Would have to take a trip to Jamaica later this year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are enjoying watching movies at home. great dvd player. thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    can't get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to get to work with comcast. would think twice before buying

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tradervice,
      Please send us more details about your concern at [email protected], give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. >Joffrey

  • Rated 1 out of 5 stars

    Broken straight out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t use it because it was broken straight out of the box. You get what you pay got? Thought I was going to be okay because of Sony’s reputation, not so with this product.

    No, I would not recommend this to a friend
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