Customer Ratings & Reviews
- Model:
- DVPSR510H
- SKU:
- 11003865
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Product defective upon arrival.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was received defective; does not work since hooked up; I also tried to use it on two different TV's; The TV's did not recognize that a DVD is loaded. Also, no customer service phone number was provided to request technical support.
No, I would not recommend this to a friendMR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not play my DVD's. I purchased another Sony from Amazon which worked.
No, I would not recommend this to a friendlasted two hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked again after one use. No color and keeps shutting off video while audio continues. Too bad I didn't buy extended service. I expect a product to perform as advertised. No more Sony for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello bonz, thank you for your message. That is unfortunate you've had an issue with the unit. Follow the steps below to troubleshoot your unit: 1. Make sure the cables are securely connected to the player and plugged. 2. Try to connect the unit into a different TV or ports. 3. Replace the RCA cables for new ones. - Oscar.
not my best purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK purchase not the best from Best Buy. Will look at reviews bettter next time
No, I would not recommend this to a friendlets try again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well the thing didn't even work,so its kinda hard to do a review .
No, I would not recommend this to a friendServiceable, but with several limitations.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generally meets my needs, but with serious limitations: Buttons on player are hard to push and often require several tries. Buttons on remote are flimsy. No capability (at least none I have found) to repeat playing CD continuously. Instructions are hard to understand. Drawbacks are not serious enough to return player, but probably would consider alternatives if buying another one.
No, I would not recommend this to a friendNO CORD INCLUDED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even know if the picture or quality is good because I can't plug it in. the box says that the cord is not provided, but the on-line details does not. Why can't BestBuy.com notify you or ask you if you need the cord on check out? Other websites do that!
No, I would not recommend this to a friendDidn't work out of the the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed from the start, it didn't work. Once I got the door open, it wouldn't release the dvd.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WHATRTHEODDS, We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at [email protected]. Let us see what we can do to help you. Thanks and regards, Ella
