Customers commend the Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 for its quality, excellent condition, and functionality. Many reviewers noted that the controller looked and performed like new, highlighting the positive experience with the refurbishment process. However, some customers reported issues with the joysticks, experiencing problems with responsiveness or drifting. Despite these joystick concerns, the overall feedback points to a generally positive experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 87 reviews
Pros mentioned:
Condition
Cons mentioned:
Joystick
Rated 5 out of 5 stars
Great steal for this great condition
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Controller works fine and was in fantastic condition. There was a point when the camera analog was moving itself but that later got fixed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I need some new controllers for my Playstation 4 and I saw these refurbished controllers on the Best Buy website for a very good price so i thought I'd give them a try and they work just as well as the brand new controllers out of the box for quite a bit less. Great purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
By far this is one of the best controllers I have use, it fits perfect on the hands, the analog and D pad is set in the right place. definitely one of my favorite.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 4 out of 5 stars
Second time around!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We decided to purchase the refurbished one and take the chance on it. The first one was definitely off but the second one seems to be just like new. Best Buy returned the first one with ease.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super cool item and simply the best item to use. I will go for it for the second time if need be.
I would recommend this to a friend
Rated 3 out of 5 stars
Not cleaned
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The controller came in good condition, it was just completely filthy. I assumed even if you were buying a used controller it should still come wiped down and sanitized? Especially since it was only $5 less than a brand new one. This was the first time I’ve bought a controller from Best Buy so maybe it’s just how they do things.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
good price on great controller
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
controller is great but after 3 weeks the sticks are already having issues. still a good deal.
This review is from Sony - Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 - Jet Black
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
great controller
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the color and it works great, thanks best buy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little nervous about this refurbished controlller but once I received it, I realized I was worried for know reason. It literally looks and operates like a brand new controller. Not a scratch on the exterior on the controller either. So, 5 stars for the price, quality and free shipping!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I need some new controllers for my Playstation 4 and I saw these refurbished controllers on the Best Buy website for a very good price so i thought I'd give them a try and they work just as well as the brand new controllers out of the box for quite a bit less. Great purchase.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 4 out of 5 stars
Works well for PS4
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good controller for PS4 games. Refurbished well by geek squad.
This review is from Sony - Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 - Jet Black
I would recommend this to a friend
Rated 4 out of 5 stars
works well
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
teenage boys love the remote so far and no problems
It was not working, but we had to open and fix it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a refurbished item, it was not working because something was stuck inside the controller. we had to open it, remove the outside object that was broken inside the controller and only then we were able to use it.