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Customer reviews

Rating 4.5 out of 5 stars with 2852 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Handycam CX405 Flash Memory Camcorder's video quality and ease of use, frequently praising its lightweight design and compact size, making it ideal for travel. While some users noted the need to purchase a memory card separately and mentioned limitations in low-light performance and features, the positive feedback on image quality and user-friendliness outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Cons mentioned:
    Memory card

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for my son who loves creating videos and wants to be a movie director. He absolutely loves it! The only problem, which has nothing to do with the product itself, is when I made the purchase it recommended a scan disk memory card to go with. I bought it but later found (after he opened his present) it wasn’t the right size. Thought that was weird considering it was recommended to go with the product. A little annoying to have to exchange it, especially during these times, but it is what it is. Not complaining, just saying that to say, if you just started becoming an online shopper some things don’t look how they appear so really pay attention. It ‘recommended’ only 1 scan disk and said it went with this product but turns out the product uses a MINI scan disk. I did read the fine print I guess I just missed that part or assumed the recommended product was for it. Who knows but the product itself we love!

    I would recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 4 out of 5 stars

    Solid, if nitpicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid camera, only downside is the memory card being a bit confusing. I also am not a total fan of there being no ‘on’ switch/button, just open the door and hope it doesn’t go to sleep in the meantime. This was a gift for a parent who is not super tech savvy and it fit the bill.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KateC, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. We are happy to hear you have found the camcorder to be user friendly and solid. Thank you for choosing Sony. -Linda 12-29-23 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Memory card

    Rated 4 out of 5 stars

    Sony Handycam good for the average videographer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Sony Handycam to do quick videos. Easy to use. Wish it had a built in hard drive but does not. Must use a card. Mini at that. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Memory card

    Rated 4 out of 5 stars

    works great easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Works great easy to use. Just don't forget it takes micro sd card

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi josh! Thank you very much for your time and feedback. Thanks for choosing Sony! - Vincent Sonystyle

  • Cons mentioned:
    Memory card

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal reasonable priced it just needs memory card.

    I would recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 4 out of 5 stars

    Great standard camcorder for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat it. Not a ton of bells and whistles, but does what it is supposed to do. Would have been better if it came with a memory card though

    I would recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 4 out of 5 stars

    I like the camera, however I had to buy memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, however, I think it should have come with a memory card.

    I would recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 4 out of 5 stars

    Does what it says and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great but is a little pricey and doesn't include the memory card.

    I would recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 3 out of 5 stars

    Great Starter Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter camera, purchased for my 9 yr old to shoot videos for Youtube and she loves it, also great for taking pics, killed 2 birds with one stone Cons: Had to purchase memory card, but 32GB was more than enough

    I would recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 2 out of 5 stars

    the person waiting on me gave me the wrong video c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the camera, I asked for an extra battery and two 64 cards because we would be taking videos of our grandson's basketball games and wanted to make sure we had enough memory and battery to do that. The camera was a Christmas gift for my husband. When he opened the gift Christmas Day, he could not use it, because the salesperson sold me a 64 chip for a photo camera, NOT the 64 Video card needed for this camera. Very disappointed. The camera has not been used yet, because we have to wait until we can get the proper video card! As for "Would I recommend this to a friend? I'm not sure because I haven't been able to use it yet!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 3 out of 5 stars

    handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this uses the small sd card so it is not convienent.

    I would recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 1 out of 5 stars

    POOR SERVICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought camcorder , extra batteries and memory card took it all on vacation only to find out I was sold the wrong memory card so camcorder was of no use. Called the store after returning from vacation and told it past the return date now.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. I have to insert the memory card like 10 times before it will recognize it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're sorry to hear about your experience. Have you tried a different card? Please contact Sony Support at 239-245-6360 as we would like to help you out with this camera. Thank you for choosing Sony. -Linda 02-16-24 Sony Social Support Sony_US

  • Cons mentioned:
    Memory card

    Rated 3 out of 5 stars

    Simply a Bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very easy to learn to use. Short battery life. Not compatible with many other brands. Had to buy my own expensive memory card. The AP to download to my computer is being discontinued.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoloresJ,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We appreciate your honest opinion, and we're sorry to hear that you are not satisfied with your purchase. We genuinely value your feedback, as it helps us enhance our products and services. And we look forward to the opportunity to improve your experience with our brand.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Cons mentioned:
    Memory card

    Rated 1 out of 5 stars

    Continues to fail!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the camera to set on a tripod and video tape my child's soccer games. It worked for about a month and then started having problems writing to the memory card. I sent it in for repair and then received it back in about a month. After a week of use, it's having the same problem. I've reformatted the memory card and used other ones to make sure it's the camera and not the card. At this point I want my money back. I didn't expect fantastic quality from a $200 camera, but I expected it to function.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory card

    Rated 1 out of 5 stars

    Ugh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw the great reviews on this handy cam went and got it on my lunch didn't know I needed a memory card to make it work. So disappointed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherrie, we're sorry to hear your diasappointment. The camera doesn't have an internal memory so you'll need to purchase an SD card to record. Thanks_Mitch sony_US